Huntington Bank Miller Rd, Flint

This bank is slow. No matter what branch you go to. Most of the people are good people. They seem to need better training for customer needs outside of deposits and withdrawals. They also need to hire more employees. For a bank as a whole, if I wasn't locked into there loan I would go somewhere else

I don't usually leave bad reviews but I'm really disappointed with this bank. I've tried to open an account twice now, and both times they said a teller wasn't in to do that. No teller at a bank?🤔I need an account so my husband and I can transfer money to each other, otherwise I would have given up. The second time they told me a teller wasn't available I made an appointment. On the day of my appointment I arrived to a closed lobby and HUGE line for the drive thru. I thought about waiting in the drive thru until I sat for 10 minutes and no one moved. I called them to let them know what happened and left a voice mail. No one ever called me back and it has been over a week now. I guess I'm sticking with Elga. Really annoyed!

I went there today to get $40 worth of change for my job, left with no change! They could not do their job in looking up the business account and because I did not have two forms of ID, they refused to give me change for $40 dollars. I’m there 3 to 4 times a week making deposits for my job, but they couldn’t give us change for $40 without 2 forms of ID! That’s crazy! So I recommend banking at Chase. They were able to give me the change with no hassle and great customer service!

Great people and service at this location. We use them for both personal and business requirements. Covid has made things really difficult for everybody and I hope to see everyone open up for in-store business soon. It's time to get back to as much normality as we can now. This location is at the very corner have the Genesee Valley Mall hand across the street from Panera Bread and Faith Christian Store Etc

Sat outside in the drive thru for nearly 10 minutes without even being acknowledged by the two ladies who could clearly see me. This isn't the first time I've had this sort of poor customer service at this location, but it was certainly the last straw. I advise going to the one down the road on Court St, it's the one I'll use from now on.

This might be the slowest bank I’ve ever been to. We have a business nearby and use them for our banking and we plan on at least 30 minutes just to drop off deposits. Not sure what’s going on here but I don’t seem to have this problem anywhere else. Plus, the customer service is below average.

DO NOT trust them with your money. I went there 2 days ago to get change for my work. Lobby was closed and I had to wait in the drive-thru line for an hour and a half (not an exaggeration). I gave them $241 to make change for my drawers ($100 for one drawer and $141 for the other). I got back to the store and realized they had only given me the change for one drawer and shorted me $100. We tried to call numerous times without an answer so I had to drive back up there and wait in line for another hour and a half just to be told they couldn't help me and they would have to check to see if their system balances out. Never heard from them. Went back in today to see if the issue could be resolved and the man was extremely rude and unprofessional. He told me that their system balanced out and that they can't help me. I requested that they check the cameras to see what happened because I know for a fact what I gave them and what I received back. I was told that they don't investigate these issues under $500 and there is nothing they can do for me. I am convinced they either put our $100 in someone else's envelope or pocketed themselves. Our store will be finding another bank to do business with. Never ever trust them.

It says on the door open 9-5pm but get there at 4:40pm and all the doors are locked. Waste of gas especially at these prices. Ridiculous.

Unable to do much of anything here anymore, rushed in and out. It's not like there's a line waiting outside of this place. Have to make appointments to do anything really, but also have to worry it might be cancelled. Because someone called off and they have to have a babysitter in there lobby at all times. Will be looking into a new location to visit from now on.

Time is money that's what the bankers always say ....and I feel the same way. That's why I will not be returning until this particular location ,a waste of time and money, get it together Huntington let's staff this facility up. It takes money to make money lol