Hughes Federal Credit Union E Hermans Rd, Tucson
+1 520-794-8341
https://www.hughesfcu.org/find-a-branch/location/hermans
951 E Hermans Rd, Tucson, AZ 85756, United States
Hughes Federal Credit Union Reviews
B
Spoke with Patty and Scott today about a direct deposit issue that my employer caused. Unfortunately I had to hang up en expectedly with Scott (sorry buddy, it was me not you), but Patty was very helpful. A few hours later, Hughes has found the problem (caused by the employer) and fixed it, and Patty followed up to let me know. Thank you Patty and Scott!
Hi Brad. Thank you so much for sharing your experience with us! We take pride in providing our members with 5-star service so we’re happy to hear Scott and Patty delivered on just that. Thank you for being a Hughes member! If there’s anything you need, please don’t hesitate to reach out. We’re always at your service.
M
Very poor customer service by the department heads. Be aware they will close your existing Credit Card if you do not agree to have your credit pulled when the CC comes to the renewal date. I have been a customer for two years with solid banking record and they pulled a fast one on me. I had all my vehicle loans, direct deposit (which is not small change) and major credit card. Never again Hughes Federal credit Union. I do not need such a scruple less Financial Institution.
Hi Matt. We’re sorry to hear about this. As a not-for-profit financial institution, we work hard to ensure that our members are informed of our processes by presenting important account information and policies accurately and in a timely manner. Like most financial institutions, our renewal process does involve a soft inquiry to determine eligibility for our products and services. We’d be more than happy to look into this further. Please contact us at 520-794-8341 (local) or at 800-253-8245 (outside Tucson). You can also send us a secure email by visiting HughesFCU.org/ContactUs and a Hughes representative will be happy to provide you with more information. We value all feedback as it helps us improve our member experience. Thank you for bringing this to our attention.
k
Love this location they are far by the best Tracy is great at her job she will go above and beyond to do her best to help you. My vehicle had been total unfortunately I was so stressed I was almost done paying off my vehicle and this all happened I went in to the bank very nervous trying to see about getting help with getting into another vehicle Tracy made my day when she told me I was approved so thankful
Hello Kassandra, thank you for taking the time to leave us a review. We're very happy to hear that you were alright and that Tracy was able to provide you with fantastic service. Nothing makes us happier than to hear we were able to make a positive difference in a member's financial life. Thank you for being a part of the Hughes family!
M
I have been with them for a few years, I have a car loan and a personal loan. I have never been able to get a loan (with exception of home loan) at my other bank WF (been with for 25 years). They have great customer service and friendly employees.
Hi Misty. As a credit union, you can rest assured that we’ll do what we can to help make a positive difference in each member’s financial life. We’re a people helping people financial institution so we exist to serve you! If there’s anything we can assist you with, never hesitate to let us know. Thank you for taking the time to leave us a review and thank you for being a Hughes member.
B
Hughes FCU has been a great place to do my banking. They have always been very polite and helpful.
Hi, Bruce! Thank you for this 5-star review! We are happy to hear you have been provided with excellent service at Hughes.
D
Worst bank ever!!!! If I could give negative stars I would. Their customer service is TERRIBLE and they do not care about people. Worst experience ever.
Hi Dominic. We’re very sorry to hear about your experience. We value our members and take pride in providing outstanding service so we apologize if this was not the case. We’d like to learn more so we can help resolve any issues. Please send us a secure message with more information by visiting HughesFCU.org/Contact. We look forward to the opportunity to be of service.
P
"An hour and a half is normal" to complete a sale of a car. This is after buyer was pre approved. I, the seller, am required to just sit and wait in the lobby.
Hi Paul. We’re sorry to hear about your experience at one of our branches. Please know that we work to provide our members with outstanding service in a timely manner so we apologize for the wait time. We value our members and thank you for your patience. If there’s anything we can assist you with, please don’t hesitate to contact us. We appreciate your feedback as it helps us improve our member’s experience.
A
Was happy with the service in opening my bank account. Very friendly, little wait time... they made sure I knew everything about fees and charges for different things before I made account... love the UA debit cards
K
They get the job done, but a bit slowly. The wait in the bank to talk to someone is usually 30 min or so. Transactions don't register on the web site predictably. The web site took a while to get 2 factor authentication right.
Hi Kenneth! Thank you for taking the time to leave a positive review for Hughes FCU. We will take your comments into consideration as we are continually reviewing and updating our procedures and technology. We appreciate your membership and strive to provide you with excellent service.
M
Never looks open. Maybe that is how they rate a 3.5! The other branches don't fair so well.
Hi Manny. Thank you for taking the time to leave us a review. Our Hermans branch is open from 9am-5pm, Monday through Friday. If you ever have any questions or need assistance please don’t hesitate to stop by or give us a call at 520-794-8341.
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FAQs
1. How Can I Get a Connection With Hughes Federal Credit Union?
You can dial this phone number +1 520-794-8341. Or you can search for their website and submit the application form online.3. How Can I Secure a Loan at Hughes Federal Credit Union?
You can search for their website and submit the application form online. If you are looking for payday loans, you can turn to iPaydayLoans for more details.5. What Should I Do if I Fail to Repay My Loan?
You can consult with your lender if you have difficulty making the payments. Different lenders have different solutions to payment respite. Please always check the terms before signing the loan agreement.
2. What Is the Location Of Hughes Federal Credit Union? How Can I Access?
Hughes Federal Credit Union is located at 951 E Hermans Rd, Tucson, AZ 85756, United States. You may simply check the map and find the most convenient way to access it.4. Is Hughes Federal Credit Union an Agency or a Lender?
Hughes Federal Credit Union is a Federal credit union. To make things easier, iPaydayLoans serves to get you connected with a large network of trusted lenders over the internet. You can visit our website to secure a small personal loan with no credit check.6. Does Hughes Federal Credit Union Offer Bad Credit Loans?
Yes, but if you want to get approved for a bad credit loan, you can turn to our broker service! Just turn to our online service to get a long term installment loan even with your low credit scores.