Homewise Siler Rd, Santa Fe

Almost ten years out, I continue to suggest Homewise to Santa Feans looking to purchase their first home. The classes ensured I was prepared and aware before my purchase, the loan was very competitive and I had no issues with the product at all. A couple years ago I returned for a second mortgage for improvements and had an equally simple experience and would highly recommend this community resource!

I was very dissatisfied with the assistance I got while first trying to qualify for a loan because the communication was awful. That being said I've been satisfied with my loan for 3 years now and the courses I took before buying were beneficial. If Homewise could work on having their employees communicate with home buyers better than they would have a happier clientele. The ones who finalized my loan with the original home owner were excellent too though I might add. It's been so long I do not remember who it was.

For 2 weeks I have been receiving very private documentation for a pending house purchase. I have emailed and called letting them know they were sending these private documents to the wrong email address, yet I continued getting them anyway. My suggestion to anyone who is doing business with them, or even thinking about doing business with them, is to stop immediately and find another broker. Your information is NOT SECURE.

Homewise is wonderful. They require a first-time home buyers course which is excellent, and was such a great resource for us. Kara and Cisi were always open to answering our many questions, and helped us move up our closing date when we needed to. They are wonderful to work with. Highly recommend (especially for first time home buyers)!

Their homes are built so poorly. Roofs fall on people's head and when you call to get the guarantee they do not respond. How can this place call themselves "Non-Profit"? only because of the free classes? They make a lot of profit. The people who answer the phones are rude and careless. If you leave a message they will get back to you a year later. DON"T GO HERE

We can say so many positive things about selling our house with the Homewise team. Fantastic customer service and communication, knowledgeable, driven and saved us many thousands of dollars versus every other realtor/broker in the area that we spoke with. They are truly good people who want to help others which I didn't know existed amongst realtors. The only downside is that they are not in every state. Don't hesitate, call them.

We were able to meet with someone to create a financial plan and then a realtor helped us find the right home. Excellent service and such a great resource!

Homewise is great until you actually get your house then they dump you. We've had ongoing issues since we bought our new construction home and they give you the run around everytime you try to contact them. The construction company they use, Little Bubbas builds their houses without pride and quality. They rush it and then when they "fix" something it comes out 10x worse than it was to start off with. Slow and unresponsive organization.

Homewise helped me buy my first home when I thought I was years away from doing so. Victor Ortega, my realtor, and his manager went out of their way to ensure I was happy with my buy. They even helped me giving me some space heaters when my furnace was having problems and being worked on in the first winter.

All the good reviews here are from their employees. Once you have a loan you don’t exist for them. They don’t pay your insurance on time and they take forever to call you back. It’s a lie, they don’t help you, you have to pay interest for your “down payment assistance “ RUN to a real bank.