HarborOne Bank N Main St, Brockton

I love this bank! Everyone is pleasant and the 2 employees ( I'll add names later, it's been a long day and I can't remember them right now) sat with me and made sure they found the best account options/combination for me! Take it from someone who has always been a "under the mattress" type of person! This bank isn't out to scam you and call it fine print. They're upfront and fair..

Went in to open a new checking account because I recently moved. The RMV does not issue you a new license when you move, you just update with them online and write your new address on the back of your old license, so it's no surprise that a bank would want to see other identification to open a new account. These clowns ask if I have a copy of my electric bill or something that shows my name with my new address. I go to open my electric bill on my phone and the girl goes to ask her manager if she can accept it. The manager says no, it has to be a paper copy. I, like many, use paperless billing so I only receive my bill via email. Guess I'll be using another bank until these guys enter the 21st century.

Good customer service and good people

This is the best and my most favorite branch to visit! The tellers are super sweet and always greet with a big smile and the customer service is the best I’ve ever received. These lovely men and woman are the best!

After waiting 15 minutes to find out I could not get my ATM card replaced I was sent to the Belmont location where I waited another 15 minutes and I had the same issue I had to leave early from work to try to get this done and got no sympathy

A bank that you put money in