Gold Financial Services S Pennsylvania Ave, Oklahoma City

Rob Cole patiently provided friendly customer service by answering any questions I had whenever I was worried or concerned about the progress of the loan process. I found the phone app very helpful in uploading documents. The website was also helpful in that it looked much like the Phone app and was very intuitive. Although buying a home is a rather complex process when financing is involved, friendly service and good technology made it as painless as possible.

My closing was delayed 2 times even though I did my part on time. If I was not asking, I wouldn't even know there was a delay in my closing. I don't remember a day that Rob picked up my call but he is really good at responding text messages. My realtor had scheduled a meeting with Rob so that I can ask him my questions in person about cash to close payment because I had a lot of confusion about the process but he didn't attend the meeting. I was thinking he would attend the closing too but he didn't show up there too. No matter what, Rob made it happen anyway and we are in our new house now.

Gold Financial Services is AMAZING! The Cole team was very professional every step of the way. Their customer service was spot on. Rob and Rachel were willing to go the extra mile to meet my needs, plus super easy to work with! Keep up the great work!!! 👍🏻👍🏻👍🏻

Me and my wife was paying rent since we were 18 years old, it had always been a dream for us to stop paying rent and invest in are future, something we could call are own, and raise are children, we had worked very hard to try to improve our credit scores, to be able to achieve this dream, but we had been turned down by so many banks, and lenders,and was to the point of just thinking we would have to waste another 5 years in rent.Then we finally found Rob. Him and his group from day one told us exactly what we needed to do with credit, and where we needed to be, to be homeowners. They helped us with so many resources along the way. I am happy to report me and my wife are now proud OWNERS!!! Of are home. These guys made buying so simple especially since it was are first home and guided us through every step. Rob and Rachel, me and my wife thank you for allowing us to achieve are dream. I would highly recommend them.

Rob Cole and his team worked tirelessly through numerous challenges we faced. As first time home buyers we had many questions that Rob and his team helped answer to ensure we were able to make informed decisions.

Rob is a friend and a great man. He did an amazing job with my loan . Highly recommended. Thank you buddy .

The Cole TEAM is absolutely AMAZING! My husband and I had been paying rent for years with a dream of owning our own home. We had worked for years with many lenders and banks, all denying us for whatever there reasons may have been, but none of them telling us where we needed to be to actually purchase. We thought with out a doubt we would never own a home of our own. Rob and Rachel worked with us over a course of a year, told exactly where we needed to be to purchase and gave us all the resources that helped us make our dream come true. We are PROUD to say that we are officially first time home buyers! Thank you Rob and Rachel for making the process smooth, efficient and even accommodating on closing day when I wasn't able to leave work. We are forever grateful. If you're looking for a lender who will go above and beyond, day or night, The Cole Team is the best.

Always available to help. Explained things I didn't understand and always made time to answer calls even in the evening. Great customer service and worked well with my Realtor. We closed on time and he was there every step of the way.

Rob is very knowledgeable and helpful. He’s easy to talk to and makes the process easy! He helped me purchase my home four years ago and we just did a refi with him!

Gold Financial Services is top notch all the way from their knowledge and experience, to walking you through every step, no surprises and phenomenal customer experience. If you are looking to buy or refinance your home, call Rob and Rachel at Gold Financial they will give you VIP Service! Highly Recommend