Glacier Hills Credit Union W Johnson St, Fond Du Lac

Applied for a new boat loan and was approved before noon of that day. Very fast process, friendly and very professional I would highly recommend Glacier Hills CU for banking and loan needs.

Horrible credit union. They have zero professionalism or customer service. They manager here is rude on condescending. They make countless mistakes to accounts but then won't take any ownership of it. You get tossed around to multiple people when you have account issues who will all tell you different things. And it's all across the board the associates lead by the example of the poor management team. With how many credit unions there are you can find one way more dependable and customer oriented. Tami Winkler and Dee are some of the worst people to work with, no wonder why there is no customers service in the branches when you have management act the way that they do.

Walking into the branch feels kind of awkward. Not a very welcoming environment. Tellers aren't very welcoming. Doesn't matter much to me as I don't visit much. But as far as banking wise I haven't had any issues. Like the location and like the interest rates on savings account.

Probably the worst bank I’ve ever banked with. Definitely not not recommended. Staff are always unwelcoming & you will sit on sit on the phone forever.

I've been in there three different times to try to open accounts The staff has always ruined it unfriendly there and not very helpful in my opinion they can close this location and fire them all and it would only be an improvement I guarantee I will never try to go in there again

I have been a satisfied member of Glacier Hills CU for more than 30 years and have always been treated with respect and close personal associations for the community. Thank you

Up until recently I had good experiences with Glacier Hills Credit Union. They recently updated quite a few things, including their credit cards. One credit card they cancelled due to no recent activity. This was a large credit card saved for emergency use only. Well, upon it being canceled.....I lost 5+ years of on time payments, the available credit and the history associated with it. Resulting in a large UNEXPECTED hit to my credit. A second credit card I have that I use strictly for gas & grocery items....I was issued a new card (even though it didn't expire until 2023)....that had a 2003 expiration date. Couldn't even activate it or use the card when I needed to. Was issued a second "new" card. Was able to actually activate that one almost 2 weeks later. Very upset with the recent changes. And calling into GHCU, pretty much told sorry, nothing that they can do. Thanks.

HORRIBLE HORRIBLE SERVICE. They went through major technical changes over the holiday weekend and they continue to not take calls of members who cannot login or access their money. UNACCEPTABLE!!

Horrible credit union worst in town! Definitely not a place you can trust with your money.

Hours on door say Friday 8:30. But actually 9:00 . Pretty basic thing to mess up.