Genisys Credit Union Van Dyke Ave, Shelby Twp

Went in to pay off a loan on one vehicle and to buy out another vehicle that was leased. Terri was the best. Handled everything and made both transactions seamless. The interest rate was awesome and the customer service was the best I have received in a very long time. . I highly recommend Genisys Credit Union and Terri. Thank you.

Very professional and understanding Credit Union. Natasha helped me figure some things out and she was very prompt and professional. I highly recommend this credit union.

This was my first time using this credit union. I filled out the online application for an auto loan and was called back quickly by Leslie. Leslie was super helpful and upbeat. I was a little nervous about applying for a loan as I’m young. Leslie helped talk me through it. The rates were the best here then I received from two other credit unions. I would highly recommend Leslie, who helped me to get the loan within less then 48 hours. Also, they had nice safety precautions in office to prevent spread of covid. Thanks!

Super friendly and helpful staff! I was able to get a much lower interest rate on my auto loan, as well as my credit card. Shannon has been very helpful to me and a pleasure to work with. Thank you!

The staff here is very knowledgeable, extremely friendly, and willing to get the job done. I took out my first automotive loan and the process was super streamlined. Once I gave them the information and paperwork needed they were able to get me approved and on the road in less than two weeks with reasonable APR and terms. The banking and auto-billing makes it so I'll never be late on a payment. Terrie and Kyle made sure everything was ready and I knew everything I needed to about my loan and loan process. They even communicated with my dealer and insurance company to make sure everything would get approved. Any time I need a hand, I know I can count on Genisys.

Diane has done every one of my auto loans. This time around we needed to jump on a really good deal on a car call her at 5 PM on a Friday and she has us approved within half an hour. We had a check the next morning. Unprecedented customer service, 20/10 recommend to anyone looking for straight forward baking and amazing customer service.

I am a michigan 1st customer and has always been able to make deposits at here. However they had a atm difficult, took my cash and did not return it. It printed off a receipt to show technical difficulties. When I entered the branch they were no gap at all and told my to contact my other credit union. If you are not a member with them do not use there atm machines. Highly disappointed.

Last week I secured an auto loan through this branch, I had Natasha process my loan, this is the second time I've had her process loans for me, both times were amazing, the whole process was seemless and smooth, she was very attentive and had answers for all my questions, I would highly recommend using this branch for any types of loans, highly professional staff! Genisys has the most competitive rates around

I always get good and quick service at Genisys. Soooo much better then the "big bank" I recently switched from.

Great people at the credit union. Diane is amazing at what she does! Constant communication and kept me up to date through the entire process. Loved doing business at Genysis.