Gem Pawnbrokers Jamaica Ave, Queens Village

I came in to sell some items after finding them on Google maps. The store is extremely well set up. They have very nice merchandise for sale and everything is very well displayed. The employees were extremely respectful and had such wonderful personalities. They were a pleasure to talk to while my transaction was being completed. I highly recommend this store to anyone who is looking to purchase items, sell items or receive loans. Thank you for everything you were all really wonderful.

Thankful that GPB are there to help me whenever I am in need of their assistance to obtain a loan . Courteous employee’s always that are informative and fair to guide me through process . Putting an ease to mind when needed most .

Best place , they help you out with so much. Everybody is so friendly and respectful. I feel comfortable here. Thank you sooo much guys

I’ve used gem pawnbroker for many years I even paid them off then pick up my stuff later until I send my daughter with my ticket to pay they took the money tells her I have to come in then when I call them to let them know I moved to California and that my daughter the took my jewelry and told me I missed my payment

Great Experience and good customer service. Serviced by Sean, was very nice and pleasant.

I received a great deal here for the tv I sold, there is no better store to visit then the one is Queens Village. Gracias x su soporte.

Today I needed a lil help, Keve and Ybelyn was very helpful. Thank you guys

Julio & Sean we’re both extremely helpful with explaining the process, the payback and giving me a good price on my loan request! Transparency is very important to me and they were very honest from start to finish!

Gem Pawnbrokers in Queens Village really went above and beyond to save me some money . When your in a bind they really came through and helped . Thanks Sean at Gem in Queens Village

Sean was amazing he took his time and I walked out with more than I needed was awesome!

Sean is a very helpful and very friendly man. He always has a smile on his face and is always eager and willing to help. I always get the five star treatment when I come into to this shop and I definitely would recommend to all my friends.

Always good customer service very respectful worker's they do there best extremely helpful and they go above and beyond for us customers

Shamara and Sean has done such a FANTASTIC job owning my APPLE WATCH SERIES 5 44MM. I was in time of need and they came in CLUTCH. This location has good customer service and there here to help. They also keep there merchandise organized the counters are clean as well.

The customer service in queens village is outstanding,the the is extremely polite and helpful

Queens Village best place to pawn. The whole team from when you walk in till you leave

I've been a customer for over two decades and services are outstanding. I am always fully satisfied with my purchase of jewelry! Everyone has a great personality and I always feel welcome every time I visit the shop. Came to pick up my loans that were 5 months over due and Sean took care of me with the Best customer service I could ask for

Sean sharon and davif jave hreqt ejory . there great

Sean hands downs is the best atvwhatvhw does . He's here to help in any way he can. I refuse to go anywhere else but GEM IN QUEENS VILLAGE

From the minute I walked in the service was professional, kind, and extremely helpful. I was helped by David who was patient, knowledgeable and worked within my budget. Not only did he have good knowledge of their inventory but was well versed in precious and semi precious stones. He was genuinely interested in making sure I left happy and satisfied with the items I bought and made sure I got a good deal. I would definitely recommend going to this location and make sure you ask for David!

Great service! Sean gets two thumps up. All the staff I've dealt with are A1.

Very professional staff.very attentive.they spend time explaining things in details.i would recommend others to them in a flash.

Tellers are always so friendly and helpful. Please don't forget patient. Justin was just that today. He took the time to explain my options so I was able to make my decision. I always recommend Gem's!!!

Due to being high risk and not able to go out due to the pandemic they worked with me diligently to get my pledge saved and paid without leaving my home. Been working with them for years and will continue to only work with them in the future. Thank you so much Sean Justin Sharon and Stephanie appreciate it.

I visit the Queens Village local today to pay my bill and the young lady that works there by the name Stephanie is a very nice and pleasant person to deal with. She also give good advice on how to pay you bill faster. I really appreciate her gir that. Thanks again Stephanie

Can't thank sean and Gem in queens village enough for all the help

Yvelyn and Sean helped me out like no other. The customer service was amazing , they went above and beyond to help us out . #Bestpawnshopever we will totally recommend them

The staff is so polite and genuine they helped to assist me within seconds. I recommend this pawn broke shop too people who want good assistance.

David who is the Lending Associate for Gembrokers was very helpful. He did an excellent job assisting me in finding exactly what I needed. I would definitely recommend this location to everyone.

The staff at GEM PAWNBROKERS is very nice and patient, specially Sharon. She took her time to show me every item I asked to see and help me a lot with my choices. My sister referred me there and now it’s my turn to refer you at GEM PAWNBROKERS. You won’t regret your experience 😁

The guy and the woman at the pawn shop are very professional. Place is clean and they are willing to work with you. Pawning and selling. They are kind and plus they take Xbox One. I got a good deal more than I expected to get. That's always good. They hold your stuff up to four months if to want them to hold it. They're right on the corner of 217th Street and Jamaica Avenue

Friendly and awesome service. Years of business experience with awesome service recommend them to all my community for loan services

Sean is great. Very helpfull i needed a loan and be went above and beyond. Thanks Gem in Queens Village

Great service I love Miss Sharon and David they always are so professional and sweet loved going in and that pawn shop excellent merchandise great great service

Very helpful , professional and polite . Will definitely recommend them to anyone!

The peoples who work there are very friendly and professional.

love love love this location Sean and Ybelyn are awesome thank you guy!!!! See you soon :-)))

Sean really went above and beyond to help me out. Very polite and handsome to . Gem is very lucky to have him as an employee. I woukdnt go anywhwre else

Sean hands down is amazing . He made my day I needed a few extra bucks and he got me there . Thanks Sean. Gem is definitely lucky to have him

Amazing customer service 5 star service all around

I love Gem Pawn Brokers especially Sean he is great and so is the staff. He is always helpful, when I need things explain he's patient and he explains things to me and if I feel stuck he helps me find a way Sean is phenomenal Gem Pawn brokers is blessed to have him and I am blessed to know him. Great great service 👍👍👍👍👍👍👍👍👍

Was amazing from start to finish. Very helpful and respectful.

Gems has been one of my favorite places to buy good quality jewelry for over twenty years. They always have a great selection to choose from. What makes the shopping experience even nicer is the great customer service. Especially Sharon. She is very knowledgeable, professional.and friendly. Gems is the BEST!!!

I went to Gem in Queens Village today because I purchased a Emerald Cross from them but needed some quick cash... The young lady who helped me was very nice and fast. I have been using the pawn service for over 15 years and they never made me feel like I'm less than human. I want to say thank you ms. Naya and keep up the good work. The whole team including the managers are very nice. Thanks for being here for me!

So I was home googling for pawnshop to send my family money (so they can eat) I decided on this one in queens village, best decision made Ybelyn and Sean were beyond helpful I wanna thank the company for having such humble and funny blessed human by their side thank you Sean and Ybelyn :-))))

The service at gem in queens village was amazing . They went out of their way to get me as much money as possible.

Amazing customer service, doesn't get any better than Sean.

I give GEM a five star because they have been great always..whenever i needed that extra to carry me over, they have been there.

Sean and Julio the men are the best and give me nothing but top tier service every time I come into the store. 12/10 would come back and WILL come back anytime I have something to sell or pawn. Best pawn shop in Queens, probably the country!

Hi, with all that"s going on in the world I just wanted to take a moment to say thank you to "Shawn" at Queens Village Gems Pawn. I have been a customer for many many years, I come across many reps...mostly nice..but since I had the privilege of meeting Shawn he has always demonstrated good characteristics of what customer service should be. He goes the extra mile and you leave his window satisfied..Thank you Shawn...Long time customer for life, D McKinney-Harper

Sean was great he gave me even more than I asked for .

Ybelyn and Sean are AMAZING . They both helped me and I can’t tell you how there customer service made me some type of special . I won’t go anywhere else but Gem in Queens Village .

i came all the way from long island just to this one spot and the customer service is amazing! someone named stepahine helped me and she was so honest and super helpful. i recommend everyone to come here if your looking for a honest opinion.

I've been coming to Gem since the Queen's village store opened up and I've always received great treatment from the wonderful staff! Over the years I've made numerous purchases and always got the best prices! Gem never lets me down and when you go there ask for Sharon, she's the best!!!

I came in to pick up my laptop and Naya was absolutely wonderful! Great customer service, fast and friendly. If I ever need to come back for anything I will be sure to ask for her.

I have been with GEM PAWNBROKES for over 15y. To me, its one of the best with respect and open arms Shawn and Sharon will help you and make feel you are at home. Thanks guys those good years you have been serving me.

Amazing place, great quality, David was helpful and professional.