Firstmark Credit Union N Loop, San Antonio
+1 210-442-0100
https://www.firstmarkcu.org/
2103 N Loop 1604 E, San Antonio, TX 78232, United States
Firstmark Credit Union Reviews
C
After having a couple of frustrating issues come up with FirstMark, Priscilla at the Legacy location took care of matters and set everything straight. I greatly appreciate her understanding why I upset and taking the time to research and resolve the problem. No bank or credit union is perfect, but it's people like her that keep members/customers loyal and coming back. She deserves a raise! I was not in a great mood when I talked with her, but she was extremely professional and kind and in the end, I'm sure we will have a great relationship for a long time to come!!
Hi, Crystal! It's unfortunate to hear about your initial issues, but happy your experience turned around. We look forward to your long-standing membership. Thank you for choosing Firstmark Credit Union!
R
Alice Perales was great very patient and professional. Great customer service.
Hi, Ramiro. It's great hearing Alice was able to provide you with the service you needed. Thank you for being a Firstmark Credit Union member!
P
Alice P is very efficient and professional. Refi on one vehicle and plan to do a second in January.
Hi, Pete. Glad to hear your refinance was efficient and professional. We hope to see you again this month for your second auto refinance! Thank you for choosing Firstmark Credit Union.
G
Professionalism from the moment walking in the door! Greeters…what a nice addition to an already great facility. Special thanks to Melina C for making our visit stress free!
Hi, Gina. It was great assisting you at our Legacy location! We are glad you enjoyed our newest financial center with member service to match. Thank you for being a Firstmark Credit Union member.
A
What are they hiding that they are unwilling to post or let you call the branches directly. I have spent more than 3 hours on hold (and that is just today) trying to get their mistake fixed. It is still not fixed! I have already gone to the inconvenient location once and sent an hour there (there are not any convenient ones anymore because they closed them and are not open on the weekends)
L
I had an incredible and satisfactory experience with Ms. Rosaura Sagredo. Her attention to people is like none other and is always attentive to helping others as much as possible. She is a professional and efficient worker who sure knows how to make you feel at home. I highly appreciate everything she has done for my family and I and we couldn't ask for better customer service from someone!
Hi, Lourdes. We are so happy to hear of the experience Rose provided to you on your last visit. Thank you for sharing and being a Firstmark Credit Union member!
B
Maria, was very informative and thorough with my account changes.I am not very computer savvy, yet she was calm and made me feel comfortable asking basic questions. THANK YOU-Isabel Rodriguez
Hi, Isabel. Your review is much appreciated! We are happy you received the level of service mentioned and answered all of your questions. Thank you for being a Firstmark Credit Union member!
D
Firstmark Credit Union has always been there to help me when I needed it. Though Covid and Snovid, they were able to assist. I recommend that you give Firstmark a chance if you're looking for a Credit Union. Thank you Firstmark and thank you to your team for always going the extra mile for your members!
Thank you for the exceptional review, Daniel! It's our goal to assist members to the best of our ability. We appreciate your continued membership with Firstmark Credit Union.
K
SLOWEST DRIVE THROUGH SERVICE EVER! There are only 2 drive through lanes at this location and it seems that there is only one person working the drive through at any time. The tellers are friendly and courteous enough, but be prepared to WAIT a significant amount of time for drive through transactions.
Hello, Kendra. We apologize for the long wait time you experienced on your recent visit. Please share more of your experience and phone number at [email protected]. We will have a manager call to discuss this visit to see how we can improve going forward. Thank you for your review.
L
Staff was quick and friendly, very informative and professional.
Hi, Leighann. We appreciate your feedback and five-star review. Thank you for being a Firstmark Credit Union member.
Nearby Loan Stores in San Antonio
FAQs
1. How Can I Locate Firstmark Credit Union?
You can contact Firstmark Credit Union via +1 210-442-0100. You can use our online platform to submit your loan request as well.3. How Can I Get A Loan At Firstmark Credit Union?
You can fill in our easy-to-use online form on their website. If you need other financial support, you can always check out our website and choose between various loan options to get payday advance loans.5. What Will Happen If I Failed To Repay My Loan?
You can always contact your lender if you can't repay your loans. Your lender may adjust the repayment due dates for you to fit your financial situation at the moment. If you default on your title loans online, you may lose the possession of your vehicle.
2. Where Can I Find Firstmark Credit Union?
Firstmark Credit Union is located at 2103 N Loop 1604 E, San Antonio, TX 78232, United States. Take a look at the map and pay them a visit right now.4. Is Firstmark Credit Union An Agency Or A Lender?
Firstmark Credit Union is a Credit union that accepts all kinds of loan requests. You can visit iPaydayLoans to get various loan services including online installment loan services. In addition, iPaydayLoans, as an online loan broker, can connect our customers with our network of lenders to get loan offers with competitive rates and terms.6. Can I Get Bad Credit Loans from Firstmark Credit Union?
Yes, it is possible to get loans with bad credit such as personal loans online from them. You can contact the loan service providers for detailed information regarding loan requirements. You can also visit iPaydayLoans to get instant loan quotes with friendly requirements.