First National Bank Butler Cmns, Butler

Worst bank ever!!! Waited 15 minutes in the drive threw before they even came and got my deposit.

Well. If you want to sit in line and watch your interest grow in your account before you get seen. This is the bank for you. If you want to watch the guys facial hair grow right before your very eyes, this is the bank for you. How he still has a job is beyond me. 20 min in a drive thru is incredible, although you visit this bank enough times during the week you can still binge watch your favorite shows in the comfort of your automobile.

I don't have an account here and never will. I have an auto loan through them and every timeI go in it takes forever to even be acknowledged. It's not like they're busy with other people they are just very slow and oblivious to the customer in from of them!

Hands down worst customer service I’ve ever seen. Having one teller working during busy times is completely ridiculous. I’m just trying to make a car payment. Shouldn’t take over a half an hour to be waited on to do so. Can’t imagine actually banking here.

Slow. Lets people sit in the Drive-Thru and helps all the people inside first. Ridiculous. 10+ minutes and I was the only one in the Drive-Thru.

Be a great bank if you could actually get to the atm or night drop aafter closing it becomes a parking garage for the restaurant next door. Not a place for safety after dark when you have to walk your night deposit up and thats only if you can find some where to park to do it. Good luck after banking hours here

So nice of them to only work with one party in a divorce on an account jointly owned(car loan) and literally hang up on the other party while they are asking questions because the first party scheduled and appointment he cannot make it to for health and safety reasons. He has every right to his accoubt information legally.

Long story short, Amazon charged me for something I didn't purchase. I never noticed and the account dropped below -$70! I wasn't expecting much help knowing banks. But the manager pulled some strings and refunded me 100% of my negative balance. A possible hundred dollar fiasco avoided, thanks to someone with a heart. I sure picked the right bank. (The golden rule folks)

It is a bank lol. But not my bank so i couldn't give a great review

EXTREMELY slow people working here. It’s actually embarrassing to the branch. Takes about 15-25 mins every time I am there.