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Bank

First Interstate Bank Central Ave, Billings

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2.9
Closed
Monday9AM–4PM

+1 406-255-6100

https://locations.firstinterstatebank.com/mt/billings/2501-central-ave.html

2501 Central Ave, Billings, MT 59102, United States

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    First Interstate Bank Reviews

    k

    kono DioNYa
    1

    Drive thru wait always 15+ when there is me and maybe 1-2 other cars. Aftet the wait tellers are rude. Just go to Shiloh.

    Response from the owner

    Hi, Thank you for the feedback. We sincerely apologize for the inconvenience and frustration we have caused you. Please consider connecting with your local banker in the branch for more information and discussion. We would appreciate the opportunity to work with you 1-on-1 to better understand where we may have missed the mark and discuss how we can support you.

    K

    Kelley Cox
    1

    They reopened a closed account, overdrafted it $1500 then I found out after they sent me a letter showing the negative balance and several late fees on top of it. Employee at branch and customer service were rude and it took me countless hours to ‘rectify’, and I still had to come out of pocket to avoid collections. Worst bank I’ve ever had.

    J

    Jeffrey Butts
    5

    I have banked with them for years and have been very happy! I like the local service much better than the big banks. I very much recommend them!

    Response from the owner

    Thank you, Jeffrey! That means a lot to us :)

    J

    Joshua Wise
    1

    First Interstate has some very nice and helpful people...however, this is often overshadowed by their reordering of transactions, and how their online system reorders so you think you have more money than you do. I have had to have them reverse many overdrafts because their bank system reordered differently than their online system, and when I send them screenshots of what it is telling ME, I have in my account, they have to admit their system is deceptive. Not saying it is on purpose, could be bad programming. Today, for instance, I keep getting text notices my account is low. However, their online bank system has not worked since sometime yesterday. I waited forever on hold, finally got someone who bungled a bunch of questions. They said it is beyond their pay grade, and tried to transfer me to someone else... but they accidentally hung up instead. Now I have to wait through the hold queue again... except now that same phone number isn't even working. Great bank, but they need to get their sh** together.

    Response from the owner

    Hi Joshua, thank you for your feedback and your patience. We have passed your comments on to our Digital Banking Team.

    M

    Maria Mason
    1

    Just needed some questions answered about a loan and the person that helped us was completely rude and got offended just for asking some questions about an account we have with them. No help at all, just threw a number at us and told us to call. Worst service ever. Edit: Called number given to me and they answered our questions within a few minutes and the person we talked to didnt understand why the physical bank didnt answer the questions since it was right there on the screen. As soon as I'm done with this loan I am NEVER going back to this bank.

    Response from the owner

    Thank you for your feedback, Maria. We apologize for the experience you had with our Billings West branch. We've passed your review on to the Branch Manager.

    J

    Jess Soltis
    1

    ATM is always out of cash!

    Response from the owner

    Thank you for this feedback, Jess. We'll work to get that updated.

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    FAQs

    • 1. How Can I Contact First Interstate Bank?

      You can contact First Interstate Bank via +1 406-255-6100. You can fill in our easy-to-use online form to submit your loan application as well.
    • 3. How Can I Get A Loan At First Interstate Bank?

      You can submit your loan request on their website. If you need other financial support, you can always visit our online loan platform and choose between various loan options to obtain payday loans.
    • 5. What Will Happen If I Failed To Repay My Loan?

      Please contact your lender if you are not able to repay your loans. Your lender may adjust the repayment due dates for you to fit your financial situation at the moment. If you default on your title loans online, you may no longer possess your vehicle any more.
    • 2. What Is the Location Information of First Interstate Bank?

      First Interstate Bank is located at 2501 Central Ave, Billings, MT 59102, United States. You can look for their store address on the map software and pay them a visit right now.
    • 4. Is First Interstate Bank An Agency Or A Lender?

      First Interstate Bank is a Bank that accepts all kinds of loan requests. You can visit our online platform to get various loan services including online installment loan services. In addition, iPaydayLoans, as an online loan broker, can connect you with our network of lenders to get dependable loan services.
    • 6. Can I Get Bad Credit Loans from First Interstate Bank?

      Yes, it is possible to get loans with a low credit score such as personal loans online from them. You can contact the lenders for detailed information regarding loan requirements. You can also visit our online platform to get instant loan quotes with friendly requirements.