First Horizon Bank Kildaire Farm Rd, Cary

My husband passed away and when closing his account they put the cash in a envelope and handed it to me and said have a good day. No I'm sorry for your loss or anything. I go out to my car and count it because I was going to make a deposit at my bank and it was short. I went back into the bank and they said their counter is not over so they will not give the rest of what they owe on his account. Do not bank here. They are deceitful, rude and don't care about their customers. It was hard enough doing what I had to do, without being considered a liar.

If you don't want your money to dissappear when you need it the most, not sure if its the bank or just this branch but this branch is not it.

Recently bought a house outside of North Carolina and ran into a snag about ordering a wire transfer. Stephanie went above and beyond to help us close on time. Also have been banking here for about 10 years...never a bad experience.

Sure this is a smaller branch, but the people there are wonderful and always go above and beyond to help, and they know me by name which is a great feeling. I've been banking with them for over 30 years in all their different incorporations. Love this location.

Everything about Capital Bank since they've got taken over by First Tennessee is detrimental.

This is the best banking services I have ever received! They are so welcoming and goes above and beyond to help. Now I understand the benefits of banking with a local branch. Never got this personal touch from Wells Fargo. Meishea and Stephanie are the best!!!

Slowest bank ever!! I have not been happy since Suntrust sold my account to First Horizon. Will be finding new bank ASAP. Also, there are only 3 locations

I've been a business client for years - originally when it was Capital Bank and stayed on through the ownership changes. What hasn't changed is the amazing staff. Always pleasant, always smiles, at this location or at any of their other local branches. I cannot speak highly enough of Stefanie! We are currently navigating the COVID-19 pandemic. She has been working around the clock for the last month, doing her best to help small business clients get the assistance they need through the Small Business Association. And I'm sure she is not the only one! Everyone's patience, support, and readiness to go above & beyond during this incredible difficult time speaks volumes. THANK YOU!

I have been using this branch for close to two decades and have always had a pleasant experience.