First Horizon Bank E Morris Blvd, Morristown

I'm bank card was taken by first horizon bank ATM. And wouldn't give back my bank card. And no I'm not a first horizon costomer. We were giving the run around. I will never bank with this company! Not will I ever spend another penny in this town! Thanks Alot for all the trouble you caused!

I have had an account since 2013 with Capital Bank and after the merger with First Tennessee my experiences have plummeted there. I travel a lot to West Virginia and this institution has known that for years without me having any issues of accessing my account, but I was up there at the end of August, 2018 and First Tennessee put some kind of lock on my account. I was out of state and had no access to my account. I called from Friday evening until Monday and I could get zero assistance in resolving it. Finally, after four days, after spending hours over the phone on a Monday and speaking to several different employees, my account was unlocked for me to access it. None of them could/would even explain to me why it had even happened. The female manager at this branch that I spoke with over the phone was extremely rude as well. Worst customer service ever. Needless to say, I am in the middle of having my two direct deposits switched to another financial institution. This place was a nightmare for me while I was out of state. I would recommend anyone thinking about banking here to look elsewhere.

Worst bank ever! They take money out of your account can’t explain where it went sometimes over drafting you. Once they find THERE mistake your still charged the Over charge. Pretty much banking with crooks. Thank goodness for Knoxville tva.

I called to discuss what came out of my account they said come by we don't have time for you you to go over your bills

I don’t believe anyone works here.

We had Preston help us. He took care of everything and made a huge scam problem we were dealing with very painless. He was most helpful and I highly recommend him

I banked with Capital and had no issues for a long time, but when it changed to First Tennessee I started having numerous problems--cards not working, online banking glitching and locking me out, inability to get through to customer service. Each individual problem was small enough but together they were enough to make me switch banks.

I've been with first horizon bank ever since it was greene bank no issues at all with them the cashier's are nice to me

Cant never get them on phone,,,since they become First Horizon Bank