First Financial Federal Credit Union Wayside Rd, Neptune City
+1 866-750-0100
http://www.firstffcu.com/
783 Wayside Rd, Neptune City, NJ 07753, United States
First Financial Federal Credit Union Reviews
K
The Neptune branch is absolutely amazing! I have been banking there for many years and not once have I had a bad experience. The employees have been kind friendly and respectful. It’s a pleasure to do banking there. The branch manager Toni is a MVP manager for FFCU! NEPTUNE BRANCH #1! Thank you for such for making banking easy and fun!
Kevin, thank you for your 5 star rating and review. We appreciate your membership!
H
Jill has amazing customer service !!
Harsh, thank you for your 5 star rating and review. We appreciate your membership!
M
While I'm more than happy to support a credit union, prepare to be patient. Every few months their online system fails for DAYS and one reaches a support number that refuses to take responsibility. So, it's been 4 days, I can use my money. However, I can't manage it, as my on-line app has died, the online log-on doesn't work, and their phone # is endlessly busy. There's no excuse for such pathetic on-line tools, particularly with COVID.
Hello Mark - we are unaware of our online system failing for days every few months and have not heard this complaint prior to this review, but if you ever experience an issue or problem logging into your accounts please contact us immediately so that someone may assist you. As all members were notified we went through a system upgrade 3/15/21. Information was sent out over the course of several weeks about how to login for the first time after 3/15, as well as video tutorials. All important information is still available on our website system upgrade page at firstffcu.com. If you are still having trouble logging in or unable to reach member services due to excessive call volume, please send us a private Facebook message with a call back number at Facebook.com/firstfinancialnj or email [email protected]. There is also a temporary call center to help with logging into online banking listed on our website homepage. Thank you.
J
Online banking was closed all weekend. System crashed on Monday. All phone lines hang up as soon as you dial. Left one message and one email days ago and still no call back. 👎🏻
Hello, as all members were notified - we went through a system upgrade on 3/15/21. Information was sent out over the course of several weeks about how to login for the first time after 3/15, as well as video tutorials. All important information is still available on our website system upgrade page at firstffcu.com. If you are still having trouble logging in or unable to reach member services due to excessive call volume, please send us a private Facebook message with a call back number at Facebook.com/firstfinancialnj or email [email protected]. Messages are being returned in the order they are received. There is also a temporary call center to help with logging into online banking listed on our website homepage. Thank you for your patience.
D
Less than helpful. Managers very rude. Bank anywhere but here!!!
S
Great bank. Jill is the best!!
Sunny, thank you for your 5 star rating and review. We appreciate your membership!
T
My Neptune Branch is the best Branch in First Financial Credit Union!!! And I ❤ my Manger Toni
Tyson, thank you for your 5 star rating and review. We appreciate your membership!
M
I can not believe in this day and technology a financial institution can not help it's members gain access to their accounts via the website
Hello, as all members were notified - we went through a system upgrade 3/15/21. Information was sent out over the course of several weeks about how to login for the first time after 3/15, as well as video tutorials. All important information is still available on our website system upgrade page at firstffcu.com. If you are still having trouble logging in or unable to reach member services due to excessive call volume, please send us a private Facebook message with a call back number at Facebook.com/firstfinancialnj or email [email protected]. There is also a temporary call center to help with logging into online banking listed on our website homepage. Thank you.
K
Worst bank ever. They always trying some type of way to get your money. Employees are very bias and tries to insult your intelligence.
D
Less than helpful. Managers very rude. Bank anywhere but here!!!
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FAQs
1. How Can I Contact First Financial Federal Credit Union?
You can dial this phone number +1 866-750-0100. Or you can enter their official website and submit your loan request online.3. How Can I Secure a Loan at First Financial Federal Credit Union?
You can enter their official website and submit your loan request online. If you are looking for payday cash loans, you can come to our website for more details.5. What Happens if I Fail to Pay Off My Loan?
You can consult with your lender if you are struggling with the monthly payments. Different lenders have different policies of overdue payment. Please always read carefully before signing the loan agreement.
2. Where Is First Financial Federal Credit Union? How Can I Access?
First Financial Federal Credit Union is located at 783 Wayside Rd, Neptune City, NJ 07753, United States. You may simply check the map and locate the fastest way to access it.4. Is First Financial Federal Credit Union an Agency or a Lender?
First Financial Federal Credit Union is a Bank. To make things easier, iPaydayLoans allows you to access more than 100+ lenders over the internet. You can check out our platform to get a fast personal loan with no credit check.6. Does First Financial Federal Credit Union Offer Bad Credit Loans?
Yes, but if you want to get approved for a bad credit loan, we can help you out! Just turn to our online service to get an installment loan even with your low credit scores.