First Convenience Bank N Navarro St, Victoria

Stopped by on 6/4 and asked Christina if I needed to be a member in order to get a document notarize, she said no and said there was a $3.00 fee and couldn't be hand written. Anything else?... Christina said that was it. Ok.. Not bad. Came back on 6/6 with my doc's and with her "B" unfriendly resting face says she can't notarize it. I asked why and she said bc it was business related. Renee chimed in and said the bank won't allow her to just in case they had to go to court. I was ok with that but I tried to explain to Christina that she should have mentioned that piece of important information when I initially asked her. She got rude w/me and said she doesn't work for me and that I'm not a customer. I had every intention on opening both a personal and business account there since none of my other accounts are local. NO THANKS! I told Christina that her attitude was rude and that she had no business in customer service. Her reply was "I'm not in customer service!" Y'all, I think Christina is confused because I sure as hell saw her waiting on an actual member not to mention our interaction. I asked her for the customer service number and she flat out said "You can google it! We went back and forth another min or 2... I would like to believe this is NOT the type of behavior this establishment allows or represents behind it's name. I will not recommend this place of business. There are other financial institutions that will gladly take your business both personal and business related with smiling faces and minus Christina's attitude.

Great customer service, great locations, and easy to use website

I walked in and they were very helpful. They helped me with what I needed and were very friendly and patient.