First Commerce Financial - NMLS #137512 - Florida International Pl, Lakewood Ranch

In the past 18 months we used them in January 2021 to refinance our mortgage they were decent, prior to that time they were excellent, never missed a beat. My most recent business with them was a refi for matter of divorce. They lost employees, and as a result my file was jostled around. Ken was always in a hurry, yet continued to mix up my file and my soon to be ex husbands file. I would upload my documents and not until the day one time or an hour another time before a critical point in the process was needed was I contacted to get it done immediately. Unprofessional, doesn’t treat females equally. Even had the audacity to send a thank you card and gift to my soon to be ex husband for initial approval on his loan - mind you I had a load with Ken also for my refi and cash-out loan. Not a card or gift to me, rub it in my face as We still lived in the same home - here’s a tip, don’t waste your time. Oh I kept getting emails and snail mail to my ex when it was MY loan. I even approached Ken to ask if he could manage both loans or was it a conflict of interest ? Nope he continued to make excuses.

The Team at First Commerce Financial was amazing to work with. They were very responsive and answered questions quickly throughout the process. They were able to get our family the best outcome for our circumstance and completed the process in record time. Thanks for taking care of us, we will definitely work with them again.

What an amazing company to work with. Tabatha and Michael were fantastic. The process was easy and they made sure they were available at all times for any questions my wife and I had. What a great experience! We highly recommend using First Commerce Financial! Update: So we came back again a year later!!! The experience was even better than last time. We decided to take advantage of the home prices and once again First Commerce did not disappoint. Everything went smooth. Communication was great and the process wrapped up in less than 30 days! Highly recommended!!!! Thanks to Tabatha, Christian and the rest of the team!!! You are the best!!!

Easy refi loan everything went smoothly.Christian led us through it all the way letting us know what we needed to do every step of the way.Thanks again. Will definitely look to them first when going to buy next house

THE BEST at what they do. Great communication and they couldn’t make the process any easier. I’ve used FCF multiple times already and they are the only team I’ll work with in the future.

I have worked with First Commerce Financial many times and love them. It is nice to know as a Realtor, that you can refer to them and know that your client is in the absolute best of hands. Their team is extremely knowledgeable, organized and so on top of things. They always do what is in the best interest of their client. They are my “go to” and I am so grateful to have found them. Five stars plus and I highly recommend.

This is my second time working with First Commerce. The entire team at First Commerce was helpful from Day 1. They were consistently in contact with me and made sure I understood the process. A special kudos to Holli and Christian for all the hard work and being available to take my calls if I had questions. If you're looking to buy a new home or refinance your current home I highly recommend giving First Commerce a call.

I loved everything about working with First Commerce Financial! They made my refi downright enjoyable. Never thought mortgages could be so easy and stress free. Working with Ken, Ethan and the whole team was like having my own personal concierge service. They searched for the best mortgage and rate to fit my needs. I would recommend them to anyone that wants great communication, great service and a great deal. Love, love, love them.

My wife and I have used first commerce financial twice to refinance our home since we first bought our home. They are a company that cares and listens to your needs and helps you find the right solutions for your mortgage.After we refinance with them the first time, I was pleasantly surprised that they stayed in touch with you in a very professional way and kept you up-to-date on the value of your home and options available to you. Every time we talk with them they are professional, friendly, and I always walk away with a great feeling. Also, their process seems very streamlined and they educate you on what they need to help you with your mortgage. When we originally bought our home, it was with a different mortgage company, and it just seemed sloppy having to go back again and again and again with paperwork to finish the process. First Commerce Financial was not like that at all, during our refi process. Very organized! I wish I knew them when we first bought our home.

The First Commerce Financial team is a great choice if you are looking for a team that is responsive, comprehensive, and works quickly to move everything through the loan process. I would strongly recommend this team for anyone looking looking to refinance. They will help find the best rates and lowest cost and work with you to meet your goals.

I highly recommend First Commerce Financial! I used them for my refinance. First of all they were very patient with me as I was watching rates for many months. They provided me updates to the current rates in effect. When I finally decided it was the best time to lock, I got a GREAT rate with some nice lender credits too. Once I locked, Tabitha took over and made the transaction very easy. They even sent a closer to our home so we could do it all here! Great Job! Thanks Kirk and Tabitha!

Tabatha and Holli are a great team that took our loan from application to closing - no easy task with few hiccups along the way (none their fault). But they made it look easy, communication was outstanding, and we always got a quick response to questions. We never felt rushed or uneasy. We were always well taken care of with our best interest in mind. They even send us delicious chocolate brownies in the middle of the process. We can highly recommend them. You will be in good hands.