First Citizens Bank Eagle Dr, Woodstock

Becky is an absolute gem! She has remembered me on several occasions and gone above an beyond to help me with my requests. She is friendly, helpful and everything you want in customer service! This bank gives you the small town service that is lacking in other banks.

Can not say enough good things about this bank! Small town feel - but they can handle your big time needs. Always a pleasure seeing Ms. Willie and Ms. Becky at the drive-thru. Even my fur baby loves seeing them (they always have a special treat for him).

I have to say... I walked into this bank after being made aware that my bank was closed by the government and I was in total surprise. First Citizen was the bank taking over all the accounts. These people are so nice. Its like being back in a small town bank with folks that care. Thank you so much.

I have been a member of this bank since it was Iron Stone. The staff are extremely friendly. They know me by name and have always been very helpful.

They are wonderful people who always know me,. At the same time, they are very stable financially.

Help when you need it most is very powerful. I have business and personal accounts with First Citizens. I prefer a smaller, regional bank rather than a large national group. With the smaller bank, they know me. When the pandemic hit, I called my local branch and they immediately offered many solutions including deferring commercial loan payments. Many of my colleagues who finance with the national banks are not having a good experience or outcome. I called the cell phone of Joe Bennett, my commercial banker at First Citizens. My colleagues had to call 1-800 numbers, left messages and often were never called back. I am very grateful for the support First Citizens has given me as a small business during this COVID shutdown.

Been working with this bank for a very long time. Started with branch off of Shallowford in Marietta. Know most of the folks at that branch. Purchased an office condo up the street for my business and loan went super smooth. Now I live closer to branch in Woodstock and everyone one there are very nice and go out of their way to help you if you have any problems with anything. If you are a small business owner or self employed, you won't get better service anywhere.

I am partner in a LLP and we have our accounts with FCB. They have worked with us re: loan, checking and savings accounts including remote deposit. Excellent services.

Dirty lobby it has a strange odor. The tellers where less than friendly. I bank with first citizens bank. But I will not be returning to this branch.