Hennessy Honda of Woodstock Hwy, Woodstock

As a first time (new) car buyer, I couldn’t have asked for a better experience. The entire process was great. The trade in and negotiating was fairly easy. The financing step was amazing. I was given a lot of tips and insights on how to save money on the car and on insurance. I would definitely recommend this dealership to anyone looking to buy a car.

Went for my routine oil and filter change for my CR-V and had the pleasure to meet Armando, as I awaited on my car’s service. He was very helpful into answering questions as I am always thinking on what’s next on my car journey. Armando listened to my needs and to what matters the most, and convinced me in getting myself a new CR-V. My THIRD car from Hennessy Honda! All you can expect is service of excellence, experienced sales managers like Armando who truly listen and make sure that the decision works for you. Looking forward to continuing my car journey in the future, with Hennessy Honda! ~Nicole Reyes

We worked with Julius and he was so friendly and welcoming from the moment he walked up to us! Super knowledgeable, not pushy, and willing to work with us the best way he could given the worldly circumstances. Having been to other dealerships earlier in the day, it was like night and day difference in customer service so we felt comfortable being with you all! I left with the best car for me!

This is why I avoid dealership at all cost even for oil change. If they can't do simple oil change right, how can I trust them to do bigger jobs? Plus my life is on the line when I drive on the road. Would they care, no. I had issues with my audio screen. It showed "software update". Went in to get it checked. Got there around 11.10 am . I didn't get out till about 3 pm. Issue unresolved. They had to get a new unit. Anyway, since I was there,oil change was due, I got my oil change thinking it was a simple job. My advisor came told the usual, we will be doing multi-inspection, etc. I was already frustrated waiting for so long, I drove off the lot without checking if my engine oil was set to 100%. Sure enough it wasn't set to 100%, it was the same when I came in at 30% As Iwas driving home, Tire Pressure Low signal came on. Now this Makes me wonder if they did anything all. Customer service wasn't that great either. Oh yes, I drove an hour to this place because I bought my car from here thinking service would be good.Disappointed but hope this helps someone else. Update: Good to know the service director responded. It wouldn't be fair if I didn't leave an update. I am glad they fixed the audio unit. Out-of-pocket would have been $681-ish. They got the engine oil indicator back to 100%. Kinda bummed because the "Low Tire Pressure" light came back on as I was nearing home. I did pay for Tire rotation. No issues with the tires. Wondering if the tires weren't calibrated properly after the tire rotation. Makes me nervous on the road. If they did everything right, I would have gone back for the 120k mile service.

1/8/22 When I arrived at Hennessy Honda I was met by Vincent. I informed him as to what I was specifically looking for on their lot. Prior to my visit I had seen the "specific" car I was looking for. Vincent took me right to it. I was sold as soon as I saw it. I had a similar experience 27 years ago. That was the last time I had purchased my previous Honda. It was difficult to part with it because I had had it so many years and put on 507,000 miles but excited for my new Honda. Vincent and Kyle made it all very smooth and easy. Kyle went through all the documents within 30 minutes. Signed all the forms and I was now a proud owner of a 2022 Honda Civic Sport Sedan. I was out of Hennessy Honda within a couple hours. Thank you Vincent and Kyle for a warm and smooth experience at Hennessy Honda. I highly recommend to anyone looking for "your" Honda to check them out first.

This was my first time buying a brand new car and Vincent Guella made it awesome. He didn't pressure me into anything and was able to get me into my price range I was willing to spend. Made my first experience that much better. Will definitely be going back and recommending people there. 10/10

A few days ago I found a car that I was interested in, made an appointment and I’m very satisfied with my experience. My salesman Tim was professional , friendly, courteous and made sure that all of my questions and concerns during my purchase were taken care off. The financial part went great as well, thanks to Matt the financial manager. In as little as 3 hours I was done with test drive, approval, purchase and even got assistance to return the rental which I used until I bought my new Honda HRV.

This review is well over due....I had to come on here and write a review for David. He was such a tremendous help to me. If it was not for him pushing me through with all of his help I don't know what would have happened. Thanks you so much to the entire team. They have such a great and welcoming team. Please go see David he was such a big help and so kind. I left feeling confident in the car I purchased with a big smile on my face because of David's honesty and transparency. Thanks a lot David!!!!!!!!!!!!!!!!!!!!!

The service was phenomenal!! I had went in one afternoon and was helped by a gentleman. He showed me some CRVs but what I was looking for, they did not have in stock. He told me it was on a truck and it was to be delivered a few days after my visit. Once I saw on their website that it was delivered, I called and was helped by Katia. She was great! She showed me the car and we started bargaining. Once we set on a deal, Kyle came and assisted with all the financing and paperwork. Both Kyle and Katia were amazing and both stayed late that night helping me with closing on my new car. I would definitely recommend Hennessy Honda a million times. Thank you so much!!!

Overall great and painless car buying experience. Our sales person was patient, responsive, and answered all of our questions and tried to get every discount available. The financing department was wonderful. They took "no" for an answer the first time, every time. We will absolutely be purchasing future vehicles from Hennessey Honda.

I have bought and owned several vehicles in my lifetime, but I have to say that when I went to Hennessy Honda of Woodstock to purchase my new Honda Accord, it was by far the easiest of transactions yet! Earlier this week, I took my vehicle in for the first scheduled service appointment and my service advisor, Kevin, was SUPER friendly, helpful and accomodating! Hennessy Honda of Woodstock is most certainly doing things right and has definitely earned a customer for life!

I was an internet buyer and I can’t say enough about the transparency and responsiveness of the staff at Hennessy Honda. At no point did I experience any of the game playing and bad sales tactics that are typical at other dealerships. Ask for Stacey Finelli

I loved purchasing my car here! Everyone is so friendly and helpful! The finance department has been so helpful that even 4 months after I purchased my car, I was able to call and ask some clarifying questions over the phone. They’re just beyond helpful whether you’ve bought 5 cars or it’s your first time buying!

Went in to see about getting my wife into a CR-V. She’s been driving Corollas for about 10 years now and we were ready to upgrade her car. Vincent was our sales guy and Michael was the sales manager. They were AMAZING in showing us two different CR-V models and explaining all their features. They ended up giving us a fantastic deal on not only the one we wanted, but also on my wife’s trade-in. In fact, everything was so easy and amazing that I ended up buying a car for myself too! We are so happy we went there; can’t recommend the dealer, and those two guys in particular, enough!

The waiting area was very nice, and the guy who helped me was awesome. He took the time to explain to me everything going on with my vehicle and was really personable and kind. This was my first time taking a car in for maintenance on my own and he did an awesome job making me feel comfortable with the experience.

I love Hennessy Honda of Woodstock, always a pleasure working with the staff there. David Smith was excellent when I purchased my new pilot this November!

My wife and I bought a brand new Honda Odyssey from them in 2019 when the military moved us here. Fast forward only a little over 2 years and water is collecting INSIDE the rear hatch. The warranty expired at 36k miles, so they were going to charge us more than $400.00 to reseal Honda’s poor construction. The back hatch is operated by a button, so nothing we could have done would have caused this fault with the rear hatch. Being understanding and dedicated to customer service, the service manager agreed to stand by the vehicle they sold us, and Hennessy Honda paid for the repair. We will use Hennessy for all of our service needs.

Bought my first Honda ever and I am glad I bought at Hennessy. The service and process was great. David helped me from the moment I emailed, called, and finally came in to test drive. I am happy with my new car purchase. Would recommend if you want to buy a new Honda you come to Hennessy.

I just recently purchased by 3rd vehicle from Hennesey of Woodstock. My sales person, Nick, was not only friendly but informative and listened to me. All the figures are laid out ahead of time so none of that going back to the financial dept. to hidden fees. He's a great asset to this company

My experience with Jacob Knowles was so smooth and professional. He handled me with the upmost respect, he was very attentive to details and communicated everything with me along the way, and he really made me feel welcomed to try out my dream car! It was amazing and I would definitely recommend anyone I know to Jacob or Marcus to handle their car buying needs. Thank You Guys!

I drove 1.5 hours to this dealer. They had a lot of cars on their lot. Very nice place. Salespeople are courteous. No high pressure. I did purchase new car. Easy and didn't take all day! Will highly recommend.

Just moved to GA and needed a new car. I shopped around and landed on Hennessy. I spoke with them on the phone before coming in and scheduled a test drive for the car I was looking at - a 2021 Accord. The car was exactly as described online and on the phone and was waiting for me to test drive upon my arrival. The sales people were friendly and did not put pressure on me at all. Was an easy and enjoyable experience.

Went into dealership to see a used truck for sale. Was greeted by a salesman David. Went and drove the truck. When I went inside I asked the salesman for the out the door price. He told me a ballpark figure. Didn't want to print it out with real numbers. A couple days later I email an offer. No response. So I email the internet sales manager. No response. Finally I email the used car sales director. Then the internet sales manager has someone respond to me. They didn't like my offer and I went on. Couple days later I reach out to original salesman and ask how far apart are we on price. He tells me the price of the truck out the door ballpark again. So no negotiation on price. I honestly believe they think I can't afford or I am not serious about purchasing. Which are both far from the truth. My offer was in line with other dealers in the south. One would think they would want to negotiate a deal on a $65k vehicle.

Excellent experience. Armando was patient and knowledgeable. The finance department was easy to work with and no pressure. Great place will have my business again in the future.

Buying a car in today’s market is full of challenges, but Julie Wyatt made the experience comfortable. She was knowledgeable, relatable, and transparent. I really enjoyed working with her!

I purchased a 2022 from Hennessy Honda of woodstock and went to get my first oil change. I was greeted as soon as I arrived. The staff was super nice and worked efficiently to get my car completed in a timely manner

Came to this dealership for a used 18 Honda Accord Sport. Reasonable price online, but had all kinds of additional accessories that were non negotiable to boost the price..That made me feel mislead by the online price. They installed a dash cam that is not optional and mandatory to be in all their cars per Tim, but they charge you almost 2k for it... Then added $665 to the price that included nitrogen in the tires and window tint that was installed when they sold it to a previous owner. I asked to speak with the GM about my options on a NO FINANCE purchase and was denied that option too.. READ your vehicle buyer's order for hidden costs people.. This experience seemed like one of the biggest scams in used car sales.. HONDA should look into this

I had a great experience at Hennessy Honda . The salesman did a great job making sure I got the vehicle I wanted and made the entire process easy.

The service on my wife’s van was quick and reasonably priced. The best part… they didn’t try to give my wife the runaround and tack on the “girl tax” so many places try to get away with.

Got a check engine light, and took my car into the service department. They claimed my catalytic converter needed to be replace ($1000 plus repair) and that I won't pass my emissions test. Also they claim they found another $3000 worth of oil leaks and repairs. I was suspicious and decided to hold off on the repair. Next day engine light turned off and I decided to get an emission test to check if they said was true. Pass with flying colors. They either were lying to me or are incompetent, either way I will not be returning to them and will be looking for another mechanic.

Still loving my Honda CR-V that Julie sold me. I would recommend her and Hennessy Honda for anyone looking for an easy and personable experience.

I was looking to purchase a CRV last summer. I went to a few dealerships in the area and found the salesperson at Hennesey to be the one I felt the least pressure from. I used them for service on my daughters 2017 HRV and found them very easy to deal with

We bought our 2016 Honda Odyssey from Hennessy Honda of Woodstock. David Hand took care of us on our special day. The day we bought our family van was my wife's birthday. We had some issues with our Honda Odyssey few day later , Peter from service took care of our Honda Odyssey and us. All family we are so happy with the purchase and big thank you to all Hennessey Honda of Woodstock team.

Ben is/was an amazing salesman. Great transparency and open dialogue throughout the process were invaluable. I'll send all of my family/friends there without reservation.

We recently purchased a new Honda Accord from Hennesy Honda. Salesman Armando Riva was very thorough in explaining all of the MANY features on these new Hondas and really took the time to make sure this was a great car buying experience. We cross shopped some competition (Camry), just to be sure we would make the right decision. After test driving 2 new Camrys we rushed back to Honda to buy the Accord. Ride quality, engine smoothness and the features are far superior in the Honda. I would highly recommend Armando and Hennesy Honda to friends and family.

This was my daughter's first car. The staff at Hennessy Honda was very courteous and helpful. The took the time to let her test drive the cars she was interested in and answered all her questions and concerns. Definitely rated as the best expert I have had buying a car.

Hennessy Honda at Woodstock is an amazing place to purchase your new or use car. Hennessy has the best customer service. I am financing a Honda Pilot and it is been a great experience driving it. I totally recommend Hennessy Honda for your next purchase. Laurent Peña

My experience here at Hennessy Honda of Woodstock was beyond EXCELLENT. It was my first time buying a brand new car, and David make this a very pleasant experience for me. David and all the staff at this location were very friendly and professional. I'll definitely recommend them to my family and friends.

My sales associate (Carlos Torres) was awesome. He listened to me, suggested items with explanations and explained the car to me. I was at another dealership prior to coming to Hennesy Honda and the experience there was not as pleasant as with Hennesy. One thing I have to say about Carlos Torres is.......Thank You! Carlos's attitude and demeanor exemplified the comfort, ease and pleasant drive of the Honda Accord I purchased. Upon leaving the dealership I turned on the radio and there were already presets in place of my favorite music (that's customer service and attention to detail).

Dylan was very helpful and patient with me I as I took my sweet time deciding on which car I wanted. He was super friendly and didn't pressure me in any way, which was very refreshing after going to many car dealerships. Definitely recommend!

This was the first time I have bought a brand new car and the sales people made my experience a 10/10. If you are thinking of trading in or buying a car I recommend coming here to do so. The process only took a few hours and I walked away with a new 2022 honda civic and could not be happier !

We found this car dealer on the Internet, went there on Saturday afternoon, and drove home in a new car in about 3 hours. Ben Schoen is very young, but he works very hard. We are honored that he has given us a lot of help. Now the new car has been driving for more than a month, and I feel very good. It is a pleasant car buying experience. I have recommended it to friends. Thank you!

My husband contacted Hennessy Honda of Woodstock this past Sunday about a used vehicle we were interested in test driving. He spoke with a rep named Dave who told him that we would be unable to come test drive it because they needed to diagnose an issue with the car that they believe to just be a bad battery. They would be replacing the battery on Monday, and he said he would contact us back. My husband text him Monday (he did not contact us as stated), and he said he did not have an update yet. No news Tuesday, no news Wednesday. My husband again texted Dave this morning - no response. He decided to call again, and he was able to speak to another salesman. The car was sold this morning. Not sure if Dave just doesn't want to sell cars or if he just has the worst customer service known to man? Dave did finally text back AFTER we already found out the car had sold and let us know that it would not be available. Thanks Dave!

I recently traded my old Honda Civic for a new Honda Civic at Hennessy. I was greeted immediately and taken care of by Armando! I was able to test drive the cars I was interested in and by the end of the process he helped me lock in a great deal! The process was quicker and easier than expected and I was very satisfied with my purchase!

My wife was recently in need of a new van so we decided to stop in at Hennessy Honda of Woodstock. They made it a pleasure to shop here and we have no regrets at all of our purchase of a new Honda Odyssey. The salesman was genuine and the purchasing group were incredible. Thank you Hennessy Honda.

My sales person was Armando Riva and he could not have been nicer. He was never pushy and always helpful and friendly. I highly recommend him if you are shopping for a car. The dealership was also easy to deal with and I feel like I got a good deal there. I will be going back for service.

This was the best dealership experience I've had thusfar. I had an easy experience signing up, getting information about my car, and even receiving a rental. The people were all extremely friendly, and I received honest, detailed answers when asking about services for my vehicle.

Had a multipoint vehicle inspection here prior to purchase. They checked off on A/C working well however, it did not work. This is also apparently a common problem in my CRV so I would think they would pay special attention to this being they are a Honda dealership. I attempted to get in contact with the service department lead because they included a letter asking about my satisfaction. I was unable to get them after 2 calls and a voicemail on separate days. I write this to say be cautious if you use their services. Update: I called to "resolve this" and was able to talk to someone. However, they stated that I would be responsible for repairs despite the A/C not working prior to bringing it in and being checked off as working.

Absolutely loved the service I received! Katia was my sales rep and she made me feel extremely comfortable and not like she was trying to sell me a car. She knew the car inside and out and showed me key features that were important to me. She listened! Katia was a pleasure to work with and I enjoyed my experience (and the car) so much, I bought another one for my husband 6 months later. I refer all my family and friends and I don’t plan on buying a car from anyone else. 5 star service! Disappointed I couldn’t send this review to her corporate office because I didn’t receive a survey like most companies send. It’s not everyday people get recognized for the great service.

Went to have an oil change. They said my tire needed to be patched, my tail bulb needed to be fixed, and my battery needed to be replaced. While patching the tire, they broke part of it, and fixed it for free. Whole process took 3 hours. Luckily, the oil change was free since it took so long. I understandably still had to pay for them to patch my tire and change the bulb (told them to wait on the battery). Every customer I waited with got a free car wash at the end of their service except me. When I asked them if I could get my free wash, they said it's not routine. Went to Advance Auto Parts to have them look at my battery, and they said it was running perfectly, no need to have it replaced. When taking my car to another Honda place for its next oil change, they found out the last person to do it (Hennessy Honda) broke a bolt and glued it back on, getting glue everywhere. This was very expensive to fix. I will not be returning to Hennessy Honda. Wish I could get a refund.

Mr Bill (manager) and Jacob (sales) They made the process extremely simple. Great price and even better service. I will definitely go back

If you're in the market for a car, this is 100% the place to bring your service. Everyone from the front desk, to service center and finance is top of the line. Stacey greeted us up front and not only did she help us get in touch with someone to look at buying a car but she was extremely personable and friendly, I truly enjoyed my conversation with her. Vincent came out shortly after to take us in the lot, test drive and talk numbers. He was just AWESOME! Very laid back, did not make us feel pressured to buy and was willing to work with us to get us out the door with a new car. He truly made this whole experience the BEST we've had when purchasing a car. Kyle took care of us in finance, he was very professional and made getting things signed easy and understandable. I've brought my prior Honda to this center for maintenance and have always had a great experience with their service department and look forward to continuing service through them. Thank you all at Hennessy Honda for providing years (and more years to come) of excellent service!

I never purchased a new car before so I was nervous about the whole process. Julie was my salesperson. She was very nice, patient, and willing to answer all my questions to make me comfortable about my purchase.

Awesome experience. Knowledge but not pushy employees. Great pricing on trade in and new car. Will be a repeat customer in the future!

My son was in bad need of a new car and was considering a Honda. I sent him over to meet Jerry, Eric, and their sales staff. My son was totally blown away at the level of attention they all gave him and he and his wife absolutely love their new CRV! Thanks to all involved in my sons buying experience. I highly recommend doing business with these awesome folks!

We planned our whole weekend around making the long hike from Charlotte to this dealership to pick up a car that we had already settled on, went through the financing process, booked a hotel, the whole nine yards. We also offered to put up a large deposit for security. Two days before we were supposed to go pick the car up, we were told, "oops, we sold it." No courtesy call, nothing. We were told they "don't hold cars," but perhaps a little good moral practice could go a long way with showing humanity. Would not recommend.

Both Damian and Alex were super helpful. They have provided all the options and let me choose the right one. I really recommend Hennessy Honda.

I like the hospitality. I bought 2019 Honda Accord couple of weeks ago. Mr. Chad Patel was very helpful in showing all the models and explaining the differences which helped me in making decisions. He also did explain all the new features in the car and how to operate them Ex: ACC (adaptive cruise control), LKAS (Lane keeping Assist System), etc.

I've been bringing my car here for years and wouldn't dream of going anywhere else because of the amazing customer service! Diana Zuspann is the best, thank you!

I had a really great experience buying a used car from Hennessy Honda. Jacob was very professional and easy to work with. I bought a Subaru from them and even though it was not a Honda, he was very knowledgeable about the car and looked up anything he was unsure about. Greg from the finance department was also great to work with. Overall I'd definitely recommend buying a car here!

I thoroughly had a great experience! I worked with Leo who was so helpful and informative. I was nervous coming in as a single woman afraid of being taken advantage of by a car salesman! However, Leo and the staff really listened to me. I got an amazing car for much LESS than I was expecting to pay! The entire staff was friendly and wanted to make sure I was comfortable. Also, the facility is pristine! I had another appointment, and the staff really rushed to get me taken care of and on my way! Leo called the following week to check in with me and see how I was getting along with my new car! I am thrilled with the entire existence! I would absolutely recommend Hennessy Honda and Leo! Thanks, to everyone at Hennessy Honda!!!!!

Thank you for a great car purchase experience this week. Stacey Finelli, Internet Director, obtained the exact car we wanted and Matt Auers, Sales Consultant gave us detailed explanation and assistance as we listened to his advice. Finance office was painless and easy. This is not the first Honda we have purchased from Hennessy and it won't be the last! Paul and Donna Anderson Powder Springs

Great service, very knowledgeable, and very helpful. Walked in with questions and they were all answered, which led me to walking out with a brand new car!

We purchased a 2021 Honda CRV from Hennessy Honda this past weekend. We found the service and experience to be friendly, warm, and exceptional. During the process, Katia Kaiser took care of us by being patient, kind, and informative throughout the whole experience. She was invested in our conversations and genuinely trying to work with us, and did not pressure us into anything. Instead, she was listening and answered every question that we had during the process. Dusty and Gregory Detscher were also fantastic in their communication and service. Gregory took the time to take care of us during the finance portion of the process. He worked with us in fully understanding everything and worked everything to meet our needs. We felt respected and not pressured throughout the process. We would highly recommend Hennessy Honda for a car purchase. They do make you feel at home! Thank you for the excellent service!

I brought my vehicle in for a 90,000 mile service. When the service MGR was briefing me on what they did during the service he mentioned to me that it appeared that I had an oil change recently and for that reason, I was not charged for another oil change. That was "Honesty" up front with me. He won my TRUST right then and there!! Thank You!

No pressure, able to work with me on budget and recommend good options for me. Overall a great 1st car buying experience. I would highly recommend Jimmie to anyone looking to purchase a Honda.

Sadly I was excited until I left and realized I was so dead tired after the whole “buying” process, which we know is games of the money and how much they can push, that I didn’t realize I got played. The amount the sales person wrote down and we agreed to was not the final amount. The finance guy Kyle tried to clean it up with a lot of finance auto sales talk, I honestly was too tired to care. I was tired, my children was tired, we had been there over 4hrs. We were hungry, pressured on borrowed time with the rental and they knew that. My advice, make sure you go when you’re not tired. And make the sales person write down that amount on paper, show it to the finance people (swindlers, we call them) and make sure it matches BEFORE you sign. Don’t listen to all the fancy talk. Find out what they’re adding to your car as there may be some things that are not included like mats, tinting, camera’s, etc. If you want those things make sure that’s included in your final price. Don’t take your children as their frustration & irritation can make you just hurry it all up. Please learn from my grave mistake. The only thing I am happy with is I got the car I wanted, to bad I woke up with buyer’s regrets when I saw the financial numbers game and realized I was too tired the night before to spot it then. BE ALERT AND IF YOU CAN HAVE someone with you who knows how to swim with sharks. Sadly, I didn’t.

As a young female,it is daunting to car shop. I certainly picked not only the right dealership but was fortunate enough to meet Chad Barger. He patiently and expertly guided through the entire process.What I was dreading,turned out to be such a polished,pleasant experience.I have told all my girlfriends to come to Hennessy Honda!!!

My husband and I bought our first new car here from Vincent and we had such a great experience! He helped us get exactly what we wanted in our budget, we will definitely be back in the future and recommending to all our friends and family!

We have purchased 2 cars from Hennessy Honda of Woodstock. Most recent was our daughter's Civic. Nick Detscher was our sales consultant. He was very knowledgeable, professional and always goes above and beyond to meet our needs. The employees at Hennessy Honda of Woodstock are always top notch and the new showroom looks great!

November 9, 2021 Recently we purchased a new 2022 Honda CRV-EXL AWD from Hennessy Honda in Woodstock. We are pleased with the new vehicle. Our sales associate was Vincent Guella. Vincent was helpful, friendly, and engaging. His personable style made it a pleasure to work with him. He answered all of our questions on the day of the purchase and reviewed the standard options and dealer installed options on our new vehicle to our satisfaction. Julieann Wyatt was our initial contact and provided follow up support on questions related to camera features and documentation. Kyle Godfrey was our finance manager for the transaction. Kyle made the cumbersome paper work process easier with his professional style and simple explanations. Our first service visit is coming soon and we anticipate the same level of support from Hennessy Honda to service our new CRV as we received in the purchase process. Rufus Massey.

Car was having troubles starting but everything was fine with it. They replaced the battery and when I got the car back I have three dash lights on including the check engine. I call back and am told I have to pay another $100 in order for them to look at it again. They do and tell me it’s my timing chain which would be believable except my timing chain has been the same since I got the car and no lights have ever come on and the car makes a super loud noise now when driving it. Will not ever return. Not sure how you can replace a battery and ruin a car.

Odd issue with my Odyssey was diagnosed correctly and fixed quickly. The exceptional service I always receive at Hennessy Honda makes my 12 year old car still run like new. I will not take my vehicle anywhere else. You can trust Diana and the entire team at Hennessy Honda.

Bought a car through Marcus on the Pre-Owned side. Was very happy the services he provided. Also thanks to Matt who helped with our paperwork and financing.

My wife and I were looking for a new Honda CRV. Corey and Chirag were helping us choose the right vehicle for us. Customer service was delightful. We’d visited several dealerships before the Hennessy dealership, but we ended up finding the best deal here. Corey was able to provide us a phenomenal deal for an AWD Touring. Corey showed us all the features of the vehicle like adaptive cruise control, motion detecting trunk open switch, and all safety bells and whistles. We thoroughly enjoyed our purchase, and are very pleased with our car.

I'm a new customer of Hennessy Honda and so far everything has been great! The service department is very organized and efficient. The waiting area is a very comfortable and has lots of options to spread out and work.

Sales experience was great. Vince sold my parents their car and went went back to buy mine. He was very nice, funny and very easy to work with. Love my car and I am very happy.

I had a wonderful experience at Hennessy Honda. My salesman Vinny was very knowledgeable and experienced. He was very kind and patient. I would recommend Hennessy Honda to my friends and family.

I had got my first car from here! It was my first time big purchase as an young adult, and my experience was amazing. Getting to test drive the car, and learning all of the process of purchasing a new car was very smooth. Everyone who helped me was very polite and easy to work with!!

What an INCREDIBLE experience. I had spent the day prior at another dealership and had been so jaded, and showed up here after seeing a car online I liked. Jacob was my sales person, and he was SO great. Patient, informative, straightforward. I never felt misled, and my expectations were always managed. Greg was the financing guy we worked with, and he, too, was amazing. Explained everything so it made sense. Explained all of the add-on options, but never felt pressured, and I ended up adding them because it made sense! I left with my 2019 Sienna for my family and NO stress!! I couldn’t say enough good things about this dealership. The care they have for the customers is awesome. Thank you for everything!!!

Took my 2006 Honda to get diagnosed after telling me I needed a whole new transmission, after filing with my extended warranty, which said they would cover$1,750.00 worth. The dealership quotes me $8,700.00. SMH, Never heard of such an outrageous price on such an older vehicle..

I had a wonderful experience purchasing my first new car here in May!! Everyone we met was so kind and accommodating to us and helped me get the car of my dreams! 10/10 recommend!

Nearly a perfect experience. The sales team was great and very easy to work with. No pressure, very knowledgeable on the car which is an Accord hybrid. We’re able to reach a fair price that I was happy with. Only negative was the finance guy who insisted that I had no choice but to purchase a number of services that I knew I didn’t have to agree to and didn’t want. I nearly walked out on the deal but the GM came to rescue it. I’ve been very happy with the vehicle and the one service trip I have had there.

Wow. This place is nice! The staff is nice and the cars are very well taken care of. With my allergies, we have to find a car that has never been smoked in and they went to sniff the car before we got here. Even if we don't get a car from here, I would 100% check them out. Also, ask for Tim, he was really sweet and knowledgeable. JUST SO EVERYONE KNOWS: They are open the last two Sundays of the month from 12:30-6.

This is the best Honda dealership hands down. Every worker there is so informative. Chad was amazing & made buying my first car experience so comfortable. I’ll never drive anything other than a Honda!!

Update: Sarah from guest relegations reached out to me apologized for my experience and assured me that she will get to the bottom of this issue. Thanks Sarah! ****************** I have used Hennessy Honda service bunch of times, but today’s experience is on different level. Worst service, Below is my experience After the service, while returning from service center we heard some kind of sound coming from car even at 20miles per hour. Once we returned home we looked underneath the car and found cover plate below is hanging which is touching the road all the while. I called immediately to device center and reported it, they asked to return to service center and they will take a look. Going back in that car is the most horrible experience that several thought running into my mind(what if the continuous touch of the metal plate on the road would start sparks) The service Advisor took Care of it but how can that happen in the first place. He said a clip is missing when it arrived but I didn’t have any problem until I gave them the car and if clip is missing shouldn’t I be notified and given a heads up before handing over the car? Why didn’t I have same issue with missing clip when I gave for them? This is something that is not internal , which is obviously visible during final checks of car before returning it. I am so disappointed

10/10 recommend! I usually go to my local Honda for my vehicles, but with this shortage of cars I had to look else where! (Best decision) Ms.Julie is an absolute doll! I live about 2 hours away, so I had to keep up to date with what cars were available. With this being said Julie went above and beyond to help me stay up to date and even send pictures of EVERY vehicle I had any questions about! I was finally able to get my hands on a new civic! Soon upon arrival we were greeted with the most welcoming smile! It was such a quick and easy process! Very welcoming environment!

Have been client of Hennessy Honda for 10 years. I have purchased 3 vehicles from them the most recent being a 2021 Honda Accord sport. Employees are always kind and courteous. Have never had a problem with the service department either. Would come back for another vehicle if I were able to get a sonic gray passport!

My fiancé & I were in desperate need of a new vehicle. We looked all over GA dealerships but only Hennessy Honda of Woodstock had actual Sport Accord Hybrids on the lot. There was no waiting for builds. We reached out through their chat & Chad was quick to respond back to us with all the details and information we requested. Chad was quick & efficient. We arrived the morning of our test drive & next thing we knew, we were walking out with our new vehicle. Kyle & Chad did everything on their end to get us the best deal. They truly spend the entire time accommodating & working with their connections in order to give us the ability to obtain the vehicle. Out of all of our car shopping, being at Hennessy was the most personable & genuine assistance we received. We are thankful for such a quick, smooth, and painless transaction. Thank you Chad & Kyle, y’all were beyond helpful!

I traveled here a few hours away to get a new vehicle! My sales rep was a lovely Mrs. Julie. Service was fast in my case but i have no complaints. Thank you Julie!!

If you bring your vehicle in for service, ask for STEPHEN RAY! He is transparent, professional and truly cares about offering the highest level of customer service. I have been to numerous Honda dealerships, but Stephen's attention to detail and consistent communication has made this service center in particular my go-to destination. Working with Stephen is always a pleasant experience and he ensures that my vehicle is taken care of promptly and thoroughly - the definition of Honda experience!

Our sales rep Andy was fantastic!! He went over and above with every aspect of the transaction and brought solutions to every detail, even before we asked. We were in and out in record time and I am absolutely thrilled with my new vehicle. We were in a tight bind after losing our primary vehicle shortly before Christmas and they worked magic to get everything processed in only a few hours. Thank you so much for the exceptional service!!

I’ve been a customer since 2009, so I have plenty of experience with Hennessy Honda of Woodstock. I don’t know how things are done at other dealerships, but here you really are treated like family. In a good way. Every single person I’ve ever dealt with is absolutely amazing. From sales, to finance, to service - nothing but positive experience. If I come to look at new cars I don’t ever feel pressured. If I’m bringing a car for service I don’t ever worry about getting things done that don’t need to be done. And let’s not forget the facility itself. Clean, bright, spacious. Super comfy chairs, well stocked refreshment station. So, in five words or less - Hennessy Honda is the best!

I recently visited this dealership for the first time for a routine service and was very impressed with the experience. David was super helpful and pleasant. The team got me in and out in less time than expected, and didn’t try to up-sell me on service. The cashiers and intake personnel were also extremely friendly and welcoming. Great job, Hennessy! I’ll definitely be back for all my Honda needs.

Went to Hennessy Honda looking for a pre owned CR-V and left with a brand new 2022! Our salesman Robert was nothing but helpful and friendly and did everything in his power to work with us and get us exactly where we needed to be! My wife and I had a wonderful experience with him and Hennessy Honda and will be recommending them to anyone and everyone!

Our experience at Hennessy Honda was fantastic. We were greeted with a friendly welcome and were able to look around without any annoying hovering. When we decided on the 2022 Odyssey, the process moved on very smoothly. Thank you Hennessy Honda for making our car buying experience so easy!

I drove 2 hours to come find a CR-V Hybrid that have been selling out everywhere. When I arrived the car was already being looked out but Alex told me the people had gone to lunch first to think about buying it. I told him it was the only car I wanted and he said be right back. Alex came back with the keys and said lets go drive it!! Alex Ocasio was the best salesman! Super nice family guy who was honest with me from the start. Was not a pushy salesmen at all, he just talked me about my life and his and never once talked about the car unless I asked and when we were test driving. I felt bad for the people who came back from lunch but I was serious! Signed papers immediately after driving. I love Alex for putting me first and doing everything he could to get this car for me. When it came down to the finances I was so dead set on going with Capital One. Hennessy looked into every company they worked with and told me they found a better deal for ME was with suntrust bank instead of Capital One. I was so shocked that they took the time to find me a better interest rate when purchasing my car. They explained thoroughly all my package and warranty options, and I will say people Honda has the best warranty deals to add on AND that come with the car you purchase! Did I mention they offer a decent discount for Military??!?! Couldn't be more happy with my purchase with these guys! Thank you Hennessy Honda for helping me get my new 2021 Honda CR-V Hybrid and supporting troops like me!!!!

Get all my service done here. Very reliable. Just got a new vehicle from Armando and he was awesome! Never pushy, only supportive, totally wanted the best for us. Highly recommend.

This was my first time buying a brand new car for my wife she was very happy vicent made it awesome. He explained everything about the car was very helpful even took us to experience the driving of the car my wife loved it and we came home with it. Everyone is very friendly and they answer all my questions. I was very satisfied with their service definitely recommending my friends and family and going back to get my son he's first car.

Great experience here! I loved Chad. He was great and knew his stuff. I genuinely enjoyed talking with him. Kyle in finance was great as well. Thank you both for a great car buying experience!

I drove from Snellville and was able to find a great car here. It was a pleasure working with David Hand. Super professional and He made sure that I had all the information I needed to make an informed decision. He took me out on a thorough test drive and gave a awesome brake down of the vehicle. It was worth the drive and I definitely recommend coming to see these guys

I've bought two cars here, used and new, and I would buy here again. I have also sold two cars to them and their offer prices are fair and matched carmax, which really helpes when purchasing the other cars. I also use their service department for oil changes, rotations, and other services. I love how they treat you with respect and professionalism. They offer shuttle services to help make it easy. Bottom line, I will use them again to buy, sell, and service my vehicles.

As busy as Hennessy is, they were able to get me in the very same day I logged in to make a service appointment. I have NEVER had that happen before with any other dealer. I usually have a 2 week wait! They were frantically busy, but so organized that everyone was taken care of!

Overnight drop-off. Service guy (let's call him 'Edgar') left message that they couldn't start w/out my authorizing $100 diagnostic fee. I called back. Got his voice mail. Left a message. I called back. Got his voice mail. I called back. Got his voice mail. Left message for service manager. I called back. Got his voice mail. After 4 hours of getting voice mail and no return calls from anyone, I drove to the shop. It was after 3pm! My van had not been moved. They hadn't even done the oil change! Edgar was drinking a bottle of water and chatting with a colleague. "Why haven't you checked your voice messages in over 4 hours?" "We've been busy." Apparently Edgar's idea of "busy" is different from mine. A short while later I'm told what repairs are required. I authorize the work and find out that since Edgar spent his time not returning calls, I'd have to wait another day for the van to be ready. Here's the really good part. THEY DIDN'T FIX THE PROBLEM. It's doing exactly what it was doing when I dropped it off. I suspect they didn't actually make the repair. I know a reputable mechanic and will verify soon enough. I asked for an oil change, tire rotation and service to the front end. I suspect they may have done the oil change but nothing else, and charged me over $500 for the privilege. I'm wishing now I'd marked the tires so I could verify they did the rotation...

Lisa was fantastic! I came in looking at a particular color and was so surprised find a color I liked better. The sales process was seamless and she was so helpful!

Steven Bryars was the service advisor and Leesha was the rep that handled all of my scheduling. They are both wonderful! I got my recalls taken care of there and after a minor hitch (through no fault of their own) they have been very accommodating and attentive! I think their customer service is great!

What a cluster. My only positive experience was with the sales person, Vincent. He was great. Other than that, it was a cluster. Probably worst experience I've ever had and I buy quite a few cars. 1st of all, they made a trade offer, then decided they gave me the trade value for the wrong vehicle, even though they used my VIN. Then offered me a whole lot less. 2nd - They asked me to write a check for $100 to "hold" until my trade in title came in. They cashed it the next day. Spent an hour trying to get that returned after they had the original title. 3rd- They lost the second key and the manual to my new car. Had to come back down there and waste 2 hours while they made a new one. 4th - Bought my car on December 29th and still haven't received my tag or title. Called today (February 3) and had to leave a message. The guy finally calls back. He says corporate messed up everything. Said he even went in his managers office and discussed it with him. Funny thing about that, when he didn't call back earlier, I called to speak to his manager and was told he was off today. Some one lied. He says hopefully my tag will be here by the end of next week or I will have to go to my tag office and apply for an extension. Was planning on having my car serviced there but honestly, I'm terrified to even do that. Do NOT waste your time. Too many other places to buy a car to have to deal with that mess.

Experience from registering in for my service appt. (It was this gentleman’s first day - he was great) to my experience with my service gal Dianna (she is top notch) - all was great - she helped secure a loaner car and was a pleasure to work with, just like family.

WARNING: They gave me a quote on a new Civic and they are adding a mandatory $5k mark up on new Civics. I cannot believe how greedy and short-sited some dealerships are being, taking advantage of the current inventory situation. I also checked with several Subaru dealerships and they were all charging straight MSRP with no extra accessories or other unwanted add ons/packages. We will now be purchasing a Cross Trek instead of a Civic. Really disappointing how they choose to do business and treat customers.

Not a good experience here. I get it the market is what it is. But the used Manager blew us off last night closing an hour early, site said open to 6 told them we would be back next day offered a deposit, wouldn't take it, said come back, set up a time and then sold the car out from under us. Excuses, excuses, different manager, noone knew, it was there then it was gone blah blah blah... typical dealer reputation earned here. Pass this one by. Sad part is the Porsche store was the next stop. Never will do business with a Hennessey store...not that they really care I'm sure, it's 1 or 2 cars to them but it's the way it was done. Disgruntled maybe or possibly lucky because service if ever needed could have been a real nightmare down the road judging by some of the past posts.

Robert Digman gave me an awesome car buying experience! He was professional and answered any questions I had. It’s no wonder I’m on my 3rd Honda, I’m provided a quality vehicle from quality people!

Just purchased a used car here. Go in and ask for Tim he was great to work with. He was friendly, knowledgeable and very professional. Highly recommended.

I had a scheduled appointment 8:30 for a oil change. It took them 3 freaking.hours. this is totally pathetic and uncalled for. Yet they clamor for our business.. DO FREAKING BETTER.. without your customers you would not have a job

My preferred location for service. Smaller than some of the others, but great staff, recent upgrades to the location. Good protocols. For the area this is a big plus. More accessible.

This location is the absolute worst. They literally just walk around talking and laughing while your sitting there waiting for hours. I’ve been here since 11:30am EST for a oil change and to have a tire patched. It’s currently 1:50pm EST and my car still isn’t done. At 12:30pm the guy came up to me and said “they are working on your tire”. He comes back at 1:40pm and “they said they can’t patch it”. Soooo why have I been here for over two hours? I will be escalating this issue along with another issue I had yesterday.

Do not come here for service on your car unless under warranty. Have taken my car here 3 times to fix oil leak and it still has not been fixed. Better off going somewhere else

I bought 2021 Honda CR-V EX-L hybrid. I searched market price before buying this car and finally I got a good deal from Honda Hennessy. I would like to tank to Vincent and Chad to take of me during to buy my dream car.

Late post: My second purchase on the year 2019 Honda Civic Conrad, was the best sales man that I have ever meet before. He were professional and patient. Our finance person, Kyle, was as great manager trying to find the best rate for my second loan. Our second time doing business here and we will definitely be back. All the best guys

Sold my old Pontiac and came here to get a 2021 Honda about halfway through the pandemic when prices were rising. The staff was very nice and answered my questions over the phone and offered me a really great price in the end and even held the car so I could come pick it up. Very hospitable and straight forward and the car itself has been great since day one.

I purchased a brand-new Honda HR-V in July 2021. Julie was my sales associate. It was a pleasure working with her; there was no haggling, the process was very straightforward and went as fast as buying a new car can. Julie was very helpful and kind; I felt that she was trustworthy. She also followed up with me shortly after purchasing my vehicle. I also felt like the finance manager, while having an agenda as that is his job, was overall honest and not pushy. Overall I had a good experience at Hennessy Honda and would recommend this location to someone looking to purchase a new or used vehicle. Inventory was low at the time so I didn't have much choice as far as color of my vehicle, but I was happy with the white HR-V I was able to purchase that day.

I have taken my ridgeline here on several occasions. The people are nice and the facility is usually clean. But there are some practices that are problematic. One, the service reps must be on commission because while I wait I hear them always up selling, every customer. Yes they have a business to run. But it feels predatory. Second, I'm finding they are way overpriced. I expect dealerships to be a little higher priced than a local repair shop; however, when I consistently see part markup 100-200%, it gets ridiculous. For example, this last trip (and it will literally be my last visit) I saw that I was charged $15.69 for a turn signal light bulb. A LIGHT BULB! I found the exact part number elsewhere for $7.84. Feels like they are scalping customers on parts.

A truly great experience! My husband and I were helped by Joe Crist. He took time showing us vehicles we were interested in. Unfortunately, the car we originally wanted (Honda CR-V EX) just got sold minutes before our inquiry. Joe, however, went on to check upcoming inventory to tell us that the dealership will be receiving two new cars soon, and he would try to let us know as soon as possible that the car is in and for us to look at it before anyone else would buy it. Joe delivered on his promise. He contacted us on the day the car was in route and we made it in time to check it out and drive out of dealership with a new vehicle! Before we purchased a vehicle, Mr. Crist would let us check it out and answer every question we had. We drove away in our new car knowing what feautures it had, how to operate them, and what really impressed us was the tinted windows! Mr. Crist also made sure that the deal we got was a good one. My husband and I are on a budget, and Joe truly tried to match our financial ability. I can go on and on about Joe, but I want to add that everyone at this dealership went above and beyond to help us purchase a vehicle. We were explained all financial obligations, when the payments would be made, etc. When we drove out in our new vehicle, we felt happy, satisfied, and safe knowing we got a good deal and a good car. Thank you, Hennessy Honda, and an even greater personal "thank you" to Joe Crist!

My car buying experience was GREAT. My salesman Bill was awesome, funny, and very personable. The sakes manager I met with to finalize the deal was also great. They weren't pushy at all. Just good conversation and a relaxed environment. I have already recommended them to a few friends.

We purchased a new Odyssey from Hennessy Honda and had a great experience! I had my two toddlers with me and they were so kind and patient. There was a playroom stocked with a train table and books and tv with a movie for the kids while we worked out a great deal. Mark was awesome and they go out of their way to help you! I love my van and highly recommend this dealership.

What a joke! I waited over 4 hours for a used car to which they high balled me on interest with the same bank I was using on my prior vehicle at a lower interest rate on top of selling me a warranty I didn’t need-IT’S A HONDA!!!! What a mistake. I was foolish because I needed a new car and as a single mother they played into it big time. Left me with brakes that were old and needed replacing as well as a bum Battery that took 3 times to get right. Never again! Thanks for the lesson Hennessy Honda! Your F & Ii guy is the worst. It’s no wonder he didn’t make it into pro baseball.

I got an oil change, brake fluid change, and transmission fluid change. They have the best prices around. Steve was helpful and didn't mind answering questions about my service. He made me feel comfortable that my car was in capable hands. Car is running great after a week. I will return for future service.

Armando Riva was an exceptional Sales Consultant who went above and beyond to ensure we had a phenomenal experience. He even drove my new vehicle to my home and took my trade in back to Honda! His professionalism, knowledge, and excellent personality made the experience seamless! I've never experienced a car buying process so fast and easy!

I was met right away when I drove my car into the Service area, which was clean and bright. Mr. Etters, the service technician, was very professional, friendly, and efficient. He checked me in for my scheduled service, and told me about how long the 15,000 mile service would take. It actually took a bit less than the 1.5 hours. My car was clean and ready to go when it was brought back to me at completion. The waiting area was clean, comfortable, and bright, and all of the staff members with whom I dealt during this appointment were great.

We had a FABULOUS experience purchasing a vehicle from Hennessy Honda! Our sales agent, Katia Kaiser, was SO very helpful in explaining the different models and options. She was very knowledgeable and patient with our questions. Unlike other dealers we have visited, there was no pressure, no sales gimmicks. The finance person, Greg Detscher, was equally good. He explained various options, and didn't pressure us in any way to select "extras." I highly recommend Hennessy Honda if you want a top quality experience in purchasing a car!

Before stepping foot at this dealer, I was calling around and asking for prices out the door for a 2018 Honda Accord. Started off at AutoNation Honda in Lithia Springs, GA. Didn’t like their sales reps or the price they quoted me so we left. Then I started contacting other dealers for their price out the door. Ed Voyles initially gave me the best quote and when I told my sales guy at Woodstock, he was like, there’s no way that’s the price out the door (POTD). Call them back and make sure. Sure enough, I call them and they were like “Oh, but that doesn’t include taxes and registration.” I was like “LADY I SAID PRICE OUT THE DOOR, THAT INCLUDES REGISTRATION AND TAXES!” Anyways. Long story short, Vinny (Vincent) managed to get me the best POTD. He was a little pushy but I mean, he was trying to get his sale. So we make the 35 min drive up to Woodstock and right when I walk in, Vinny had the car ready for me to test drive. Just walked in and said I was there for Vincent. He came around and was like “Kimberli?” And then was like, “C’mon, let’s go drive your car!” So we walk over to the car and it was gorgeous. Fell in love right away, but I knew what color I wanted from the beginning (2018 Honda Accord Touring 1.5T) and that was what I had asked him for and he said they had it on the lot prior to even making the drive. We took it for a test drive. Come back, signed the paper work, and they had us out in about 1.5 hours. It only took so long because we had to wait around for our insurance to fax over the full-coverage for the new car before I could drive it off the lot. Would definitely recommend Vincent. He was a great guy and made the experience overall pleasant. He answered every question I had and even tried to help me with setting up the Bluetooth in the car but I was like “I’m 22, I know how to work technology” so he let me do my thing! :p

I really had an awesome experience when I purchased my civic at Honda Hennesy. Mr. Armando Rivas was very resourceful and helpful in answering all my questions. He was always smiling all the time, didn't put any pressure at all and he was very patient. Best experience ever burying a car!

We had a great car search and buying experience at Hennessy Honda of Woodstock. What made the difference was the kind and caring staff here, and in particular Mr. Dylan Payne, our Sales & Leasing Consultant. Dylan is amazingly professional, knowledgeable, easy to work with, and always going the extra miles to help us find a car for our young family. He, and the other staff provided excellent customer satisfaction. We will be coming back and referring others to Dylan and Hennessy Honda of Woodstock.

I bought my Honda Pilot about almost year ago and first time ever from any dealership give us that good service and the sale person was really helpful and I came to Honda with my 2018 Ford Explorer and trade for 2021 Honda Pilot whole team help us with our purchase new car and I got color that I want it and rate I want to finance it…service people are really helpful and awesome

I went for an oil change around a month or 2 ago. Upon arriving, the gentleman told me I arrived at the perfect time, because he could squeeze me in, but the wait time would be 2hrs. I agreed, and apologized for not creating an appointment, due to revolving my time around my newborns nursing schedule and having childcare. After learning that, he had my car pushed through and washed for me within 1hr. I was prepared to wait 2hrs, but was so surprised someone went out of their way to help me like this. I wish I could remember his name because I have never received such amazing customer service from anyone.

People at Henmessy are so nice! The advisors don't try to sell you services you don't need. Waiting area was full, but pleasantly so.

I had a great experience while buying my New Honda CRV - Kyle (finance) was great, friendly just a real personable guy (I felt safe with him... usually I feel finance people are LYING intently!) I started with one sales guy and was switched to another, but Vincent was great- he came to pick me up in my new car and answered any questions I had. He went over the car with me- making sure I felt comfortable and letting me know to contact him if I had any questions. Overall great experience!

From the initial greeting, to the quality of the work and solid communication, it was a great experience. I would definitely recommend this Hennessy Honda.

The professionalism of our service writer Steve Ray. From the time that we dropped the car off at the dealership, to keeping us posted on the progress of the work being done, to letting us know that the work had been completed, to checking on us after we picked up the car. Steve was great!

Alex was my salesman and he was great! He was patient and answered all of our questions. Alex definitely went above and beyond to get us exactly what we wanted. This is my first Honda vehicle and I will definitely be coming back here to get any other cars I want to buy in the future.

Paul Smith was an excellent service advisor. He gave me updates while the car was getting diagnosed and answered all of my questions. He even helped carry our car seats out of our vehicle so that we could leave during the repair. He provided excellent customer service.

I drove an hour and a half to purchase a car that I found on their site. Joe set everything up over the phone before I got there and Chad took awesome care of us. He was the most genuine salesman that I’ve ever worked with. I highly recommend Hennessy Honda.

I came in to get a routine service done on my Honda CR-V. My car was received very quickly and without wait. However, the person who received my car was busy, rushed, and dismissive, so I didn’t get any instruction on who to speak to next or what the next steps of the process were. Because of this, my car was never processed in the system and they did not begin work on the service even as I had left the center. Nonetheless, when I called the center a few hours later and discussed the situation with them, my service advisor Steve Bryars worked very hard to make it right for me, including expediting my service immediately and removing all the service fees from my bill. The experience was definitely frustrating, but thanks to Steve, I left happy.

I bought a 2021 Accord through Vincent. It was fast and easy process. The sales staff was great, and when I took it in for the first service, it was easy to get an appointment. This place is a well run dealership, I definitely recommend them if you want great service and fair pricing!

I purchased a new CRV from Hennessy yesterday. I was actually dreading going through the process, but everyone was so friendly and time efficient. I got exactly what I wanted without feeling pressured one bit. I highly recommend this dealership and will be back when it's time for my next car.

If you you're looking for exceptional customer service and a salesman that is honest, kind, and actually enjoys his job and wants the best for YOU, go see Armando! He's there every day except Tuesdays. You'll thank me for it! As for Eric, the New Car Finance Mgr., he'll do everything he can to make sure you get in the vehicle you want without your losing a limb! We can't say enough good things about this dealership. Tell them Terri Hanselman sent you 😎

I bought my first Honda at Hennessy in 2000, and have been bringing them back for service ever since - because I LOVE my service advisor, Kevin Etters. He has always taken good care of me as if I were family, and he makes me feel that my trust in Hennessy is well-placed. I also love how the service dept returns my car with all settings in their original places, and there are no surprises. Kevin does a stellar job of explaining findings, and warns me of upcoming larger expenses so I can be prepared. SIX STARS!

The entire car buying experience from start to finish was amazing. I loved the fact that the team I worked with (Steven Hubert, Stacey Finelli, and Kyle Godfrey) were honest, straightforward, kind, and didn’t make me feel pressured or trapped into buying a new vehicle. I felt comfortable throughout the entire process, so much so that it prompted me to write a review as well as tell others proudly that Hennessy Honda of Woodstock is the place to go. It was well worth the 4 hour drive. Awesome customer service. It’s a 5 star, A+ experience for me.

If I could give a 0 I would. Brought my Honda in because of a knocking noise, engine light on and to check to see if it would be okay to travel. Was told what needed to be repaired immediately which cost over $1400.00. No other recommendations listed. Two weeks later, knocking noise back and dashboard lite up like a Christmas tree! Was very upset and rightly so, but all they could do is focus on the mileage and not their error! Then had the nerve to say it would cost me an additional $2800! After getting my car back, I noticed it was leaking fluid which wasn't before! Ugh!!! Took my car to Accurate Care Automotive, very nice professional people and not rude! Dashboard looking normal, running good and only cost $105. I will NEVER, EVER take my car to be repair at another dealership again! What they did was put a band aid on it, adjusted the lights to come back on so they can look at the miles and TRY to charge an arm and leg! I always service my car. Only chose that location for convenience. Run from dealerships! Especially this one!

Julie Wyatt is the best sales person. My daughter was buying her first car and Julie was so patient. She walked her thru the entire process. I know that is her job but it was the WAY she did it that was so impressive. You could tell she was a mom!! Recommend her for your next car purchase.

This was my first experience buying a car from a dealership and it was pretty smooth and surprisingly pleasant. I didn't feel pressured at all. Armando and Matt helped me and they both were wonderful and knowledgeable. Also patient with me and my indecisiveness! I'm happy with my overall experience and absolutely love my new car as well.

I had not bought a new car for years! But, my HENNESSY experience was great! We love our 2021 Honda CRV and we wouldn’t have done it without the GREAT financing. I would highly recommend Hennessy Honda for the new car buying experience to anyone!

Easy no pressure sales experience. Joe C. At Honda showed me a few options and ultimately I went with his recommendation and I am glad that I did. Love the car and the price that I drove off with. Price is what you pay, but value is what you get and I got value from Joe C. At Hennessy Honda. Service and staff was Great with nice state of the are service center as well.

I recently needed to purchase a new car and decided on the new Honda HR-V. No body else had the color I wanted except Hennessy Honda. So I went up there with my car expert to test drive it with no intention on purchasing the same day(due to typical sales tactics). We were pleasantly surprised with the service we received though. Our salesman, Joseph Crist, was knowledgeable and friendly and definitely not pushy or rude. His excellent service made us decide to go ahead and move forward with the purchase that night in addition to the car driving like we wanted. Our salesman jumped through hoops helping us with the paperwork and the finance department did everything they could to get me the best deal possible. I’m now a first time Honda driver and will most likely purchase with them again if Honda puts out something else I like. Definitely recommend this dealership to anyone purchasing a Honda as they’ve got great service.

Didn't do all the work requested but quoted on lots of extras. We took car in to fix a recall and have a lube/oil/Filter. Asked to check air filter, replace drivers wiper and do a general check-over. They didn't check the air filter (see picture), didn't check tire pressure but said they did, changed good wiper and left the bad that was clearly bad.

First new car I’ve purchased and the place was much better than your typical dealership. Already doing my first oil change and tire rotation at the dealership as well. Got me in quickly and kept me updated with everything going on. Recommended !

This was my first time buying a car and I can say I had the best experience. Daylan really help me find my dream car. He was very happy to help and very helpful. I just want to say thank you Daylan for helping find a new car your the best. Thank you Hennessy Honda.

So glad we went here. We had 1 car in mind the 2016 Odyssey. They were great in working with our tight budget. Our salesman was awesome extremely patient and explained everything. Will go there for our next car. Oh great birthday gift for the wife

Every time I have an appointment at Hennessy Honda Steven Bryars is the person who services my car. He always does an excellent job of explaining to me what work should be done and why. He is very patient and gives great tips!

Great people, lovely interaction, I bought my 2022 Honda oddessy, from this location. Love the sale process. Overall would buy my car from here again.

I would give this place 0 stars if that was possible. I test drove a certified pre-owned vehicle from here and liked it, however I noticed that the back bumper light was loose. I was ensured this would be fixed by the next day so I would be able to take the car home as it was a simple light clip. 2 weeks and 4 useless trips to this dealership later, I FINALLY got the vehicle repaired. The communication was absolutely HORRIBLE at every turn. It was the most frustrating experience I have had. I tell everyone I know that's looking to buy a car from here to go literally anywhere else.

This was the easiest and fastest purchase experience I’ve ever had and it’s ALL because the Hennessey Team worked so well to make the deal happen. Mr. Goddard and his excellent staff work tirelessly to ensure a positive, exciting, and honest purchase.

It is the first time I am servicing my car with Hennessy Honda and so far everything has been great! The service department is very organized, quickly and efficient. The waiting area is a plus with all the amenities and space to work.

Dishonest. Lies. Unacceptable. I stopped by with my daughter 2 days ago around 7:30pm. We test drove a car and told the sales lady (Julie) that we wanted to buy it. I offered to pay in full and she informed it was too late to process the sale and get the car detailed. I said, fine, do the paperwork and I'll leave a deposit. My husband can finalize everything tomorrow. The sales lady (Julie) told me that was not necessary as she would talk to her manager, HOLD the car until Thursday morning, (Julie was off on Wednesday) 10am when I agreed to be back to do the paper work. My husband (over the phone) told her he wanted to do the paperwork and purchase that night. I told her I would pay with my debit card (a deposit or in full) and she laughed it off as if I could not afford it and said I would need to call my bank, implying there was not time to do this. Julie told me she was "off" on Wednesday thus I should return Thursday to finalize everything; remember I wanted to BUY the car Tuesday night and was told I could not because it was too late. Needless to say, I arrived this morning at 9:55am, true to my word; Julie, unfortunately, was not true to hers. The vehicle SOLD the day before; which Julie assured me would not happen. Dishonest. Lies. Unacceptable. Judged. In addition, when I asked another salesman (in passing) the price of the yellow Civic Type-R in the showroom, he looked at me, judged me, and told me it was too expensive, not worth it; not only passing judgement but implying I could not afford it. Overall, unbelievable; What kind of commissioned salespeople do not want to make a sale? Simply DISHONEST...where I come from my word actually means something. ...and I happily took my business elsewhere.

I purchased my 2020 Ridgeline RTL from Hennessy in December 2020. I'd driven a sub compact for 13 years after owning a new Xterra for a year, then selling after an accident. I'd been wanting to be a truck owner and after comparing prices and test driving at other Honda dealers, Hennessy's prices were better, sales staff was knowledgeable, and felt like I could trust them and the Honda brand for an excellent truck purchase. I've been driving it for 10 months now and loved every minute of it. I would highly recommend Hennessy Honda to purchase your next vehicle - I know I'll will soon when our van reaches its limit.

We Purchased a 2021 Honda Pilot on 17 Feb. 2021 from Hennessy Honda. Our experience was a good one. Ryan worked very hard to meet our needs. Everyone that we dealt with was very professional and helpful. We are enjoying our new Honda.

Everything was absolutely wonderful. Kyle Godfrey & Jerry Goddard went above & beyond for us! Couldn't be happier with my new car and the purchasing process. I highly recommend Hennessy Honda! Thank you!