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ECU Credit Union - Orlando Branch Chancellor Dr, Orlando

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(407) 858-4001


8201 Chancellor Dr, Orlando, FL 32809

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ECU Credit Union - Orlando Branch Reviews


Brittney Silver

If I could give a zero star I would. I was given this branches number by my American Airlines credit union to call ahead because it was quiet far from where I lived and although I work from home I only have a 60 min break, no one answered for the 25 mins that I tried calling while driving to it. When I got in, the lady behind the counter was very rude, and the questions I was asking her seemed to be bothering her, even though its literally her job to answer questions. Then ,she told me she could not process my withdraw from my credit line, with NO explanation. I called American Airlines Credit union on the way back home to work and they informed me there should have been no issue at all. I would rather pay the $10 fee to have my credit union overnight me my check then go back to this branch.

Response from the owner

Hello Ms. Silver, We do appreciate your feedback. It was unfortunate that ECU Credit Union could not assist you with your financial needs today, but we are happy to hear your Credit Union was able to complete your request. Your Credit Union has arranged to give you access to this credit union facility for your convenience, but we are limited to the types of transactions we can process on behalf of your Credit Union. Any issues or concerns you having regarding these limitations should be addressed with your Credit Union. If you have any further questions, please do not hesitate to contact us at [email protected] - Thank you!


Janice Chispita Vargas

It’s very difficult to get the branch. There are no images and everything comes out that it is in the CVS buildings.

Response from the owner

Hello Ms. Vargas, We do appreciate your feedback. It was unfortunate that you were unable to locate our ECU Credit Union Orlando branch which is a restricted access branch located inside the CVS Health facility. We do not offer drive-thru or ATM services at this location. Please contact us for hours of operation (M-F) or directions at 727-471-1330 or via email at [email protected] - Thank you!

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