East Capital Funding LLC W Mcdermott Dr, Allen

I really just wanted to let you know that you are very fortunate to have an exceptional employee with Lily Wu. Lily was recommended to me by one of your clients. I cannot tell you enough how good she is at her job. She presented the best rate she could find for my loans. She was very professional and efficient in the loan processing, effective in communicating and prompt to respond when there were issues questioned. In all the years that I have applied for my loans none has been such a smooth transaction as the one that Lily handled. You have a gem of an employee in Lily! She is a worthy asset to your business! I will definitely recommend Lily and your company to my friends and business associates. Thank you for the smooth processing of my loans.

They did an awesome job and I am super satisfied with the result. I am summerizing a few reasons here, but definitely not limited to these. (1) Their interest rate is competitive, and they are honest to help you analyze the pros/cons with a specific financing plan. (2) Very responsive. Typically the loan agent and processor reply to me via email or text within a few minutes. (3) Very diligent to make sure the whole process be on track. We dealt with a terrible title company with extremely slow and delayed repsonse, a lot of mistakes, and little responsibility. My loan agent Jianfei and processor Haolin worked extremely hard to make sure everything is done on time so that we were able to close on time. They always put their customer as the first priority. In conclusion, you can 100% rely on them for your mortgage financing. Recommended.

I had very good experience with East Capitol Funding, especially Chandra Nagineni: Loan officer for my recent home mortgage refinance . He is very kind to answer all questions and provided best rate. Honest and worth trusty person. process is very smooth and simple, never had any hiccups during refinance process. Not only I got the best service but also the really good interest rate. My loan officer, Chandra help me every step of the way to make the process easy and smooth. Highly recommend East Capitol funding and Chandra Nagineni(loan officer) for all your mortgage needs.

I worked with William and Lily for the refinance of my House, which was successfully closed yesterday. I am very happy that they provided me the best rate... and even with some challenges, we were able to close on time. Along the way, I really appreciate Lily's great support. She is very patient and always answer my phone or reply my email promptly and efficiently.....

I just completed my refinance with East Capital Funding. Not only I got the best service but also the really good interest rate. My loan officer, Lily Wu, help me every step of the way to make the process easy and smooth. I definitely recommend East Capital Funding. I save a lot of money on my mortgage payments. Thank you, Lily.

William and his team did an excellent job on recent cash out refinance for our house. The rate is very competitive and the service is great as well. William is very knowledgeable, professional and efficient, he is able to answer all our questions during the refinance process. Processor Haolin is a hard worker and replies our email very fast. I highly recommend this company to anybody that has a mortgage need, especially William and Haolin!

Completely honest review: I would give 0 star if possible. The broker William Wu is super rude and has ZERO patience to answer your question. They expect all their customers to have as much mortgage knowledge as they do, and if you don’t, sorry, they will humiliate you and refuse to provide any services. I was soooooo shocked that for this company, questions are not accepted before making a mortgage decision. ??!! The WORST experience I’ve ever had!! STAY AWAY FROM THIS HORRIBLE COMPANY!!!!!

This mortgage broker was recommended by one of my friends and my experience was very positive. William Wu always responded my questions promptly, even during the evenings and weekends. I love the fact that William is always honest and straightforward, which helped me a lot during the process. We were able to save a lot of money in the end. Most recently, William helped us again with refinancing at an even lower rate. I highly recommend East Capital Funding LLC and especially William.

Thanks to East Capital Funding's professional service and high efficiency, I completed my refinance with a very good rate. Loan agent Lili Wu is super responsive and pay attention to details. She always put client's benefits in the first place and is very east to work with too. Overall, their service is beyond expectation and I highly recommend East Capital Funding to you.

Overall very good experience. William and team was able to perform on 2 of my loans. One purchase and another refinance during 2019 and 2020. Their rates are very competitive and service was great. There were minor hiccups but William and team were able to resolve them. I would not hesitate to use this company again in the future.