Donald Ster, SWBC Mortgage 3rd St, Jacksonville Beach

Donald and his team are my go to people. Donald always put his customer's needs above and beyond any gain he might have, as he says I like to sleep at night. As a realtor, I always send my clients to Donald, and personally I had a couple of questions about refinancing my own home and it was actually cheaper for me NOT to refinance. When my loan company was calling me to refinance. That's what I consider have my best interest. I'm honored not only to do business with him but also to call him my friend.

My son was buying his first home and I referred him to Donald. From the first phone call to closing, Donald was very thorough and professional and he explained every step of the process. All emails and texts were returned promptly. And, his processor was over the top! The whole process was seamless! We would highly recommend Donald to our friends and family.

Donald is awesome! We went through Donald to buy our forever home. Then 3 years later he helped us get refinanced at a great rate. He and his team are the best and the whole process was quick and easy. Thank you!

Donald is a pleasure to work with. He works hard, communicates effectively and truly loves what he does. I have only positive things to say about the loan process with Donald and his team of experts. He help me navigate the process and own a home. I highly recommend him for your loan needs.

Initially used Donald for our home purchase several years ago and again for when we refinanced recently. Always professional, great at following up with everything, the whole process was smooth both times. Highly recommend for any of your mortgage needs!

My wife and I have purchased two homes with Donald and SWBC Mortgage, including our most recent home in 2022. Donald is extremely helpful, knowledgeable, and responsive. He helped make the loan process headache free. Highly recommend!!

Donald has always taken the time to explain things in ways that are understandable. He is honest and willing to give you the best option even if that means that he isn't getting the business because you are saving money another way. I would trust Donald with all my mortgage needs. He responds quickly and is very knowledgable. One of the great ones.

It was a pleasure to work with Donald Ster when we shopped for a loan and later when we applied for our mortgage. Throughout the process, he was available, responsive, and accurate in addressing our questions and concerns. He and his team kept us informed and made the process as smooth as any I've ever seen. My husband and I were most grateful for his on-target advice that helped us lock in an historic low interest rate. We recommend Donald and the whole SWBC team without reservation.

I can't recommend Donald at SWBC highly enough. I called several mortgage companies for my loan, and Donald was the only one where I felt he really wanted my business. His rates were cheaper than the others, but he also followed up with me during my decision process to see if there was anything else he could do to help. Several times during the loan process obstacles came up which could potentially derail the mortgage. Donald always found a way to keep it moving forward when the convenient answer could have been, "I don't see a solution". He was a pure joy to work with---give him a call, you won't regret it.

My realtor, Inna Bell, referred me to Donald. We were buying our first home and Donald and his elite team made the whole process seamless and effortless. Not only was the entire team professional but we all became friends in the process. I can't thank them enough for all the help and hard work they put in for us in this endeavor.