Dollar Bank Virginia Beach Blvd, Virginia Beach

I experienced major difficulties with the use of my dollar bank business credit card and Mr.Lafayette and dollar bank staff worked diligently to assist me. Mr. Lafayette was very professed & proficient at his job. His dedication to assist & go above and beyond calmed my spirit. I really appreciated his attention to detail & leadership. Dollar bank is definitely not just a bank but more like family. They stand on their word! It’s so easy to open an account with a bank but it’s even better to bank with experienced workers when your having difficulties.... So if your looking for a new bank I recommend opening an account at the the dollar bank on independence.

OH wow, there are no words to express how awesome Dollar Bank is to it's customers. This branch where Lafayette Judkins is located is the bomb. Lafayette and his staff are so patient, kind, helpful and understanding. They answer all your questions and concerns. It is to your advantage to stop in and meet them before you make any decisions.

I needed to open a new business account and they made it super easy. I had some questions and concerns going in, but they took care of everything. I was using an online bank but hated not having a personal banker to work with who knew me and my business needs. I'm all set now....and they let me know that I could get a small business loan when/if I needed one....seriously, that's awesome!

Corina and Lafayette very pleasant individuals let’s vote LAFAYETTE for Regional Manager!!

Don't waste your time. Service is aweful!

Dollar Bank offers great rewards & perks for their customers and their interest rates are very competitive and reasonable. We switched our business accounts for our small business and our personal accounts to Dollar Bank with the help of Lafayette. He made the process very easy, always willing to help and answer questions, and genuinely looks out for our best interest. He has a wealth of knowledge and is passionate about educating individuals and businesses on being financially healthy. Can't recommend this branch and Lafayette, the Branch Manager, enough!

I've had a terrible experience with Bill Thomas, mortgage loan officer with Dollar Bank. While I understand my mortgage application didn't go through based on how my Trust was structured, my credit card was charged on 7/7 for the appraisal that was never ordered. Here we are almost 4 months later and I cannot even get Bill Thomas to give me a response as to will I ever see my Appraisal charge refunded back to my account. I've had to take it up the chain over there to other contacts in other departments and cannot get an answer. The service has been terrible to get anyone to give a straight answer. I wouldn't suggest utilizing them until they get their act together and treat their customers with the proper service a bank needs to provide. There are plenty of banking alternatives. In this day an age you need to EARN my business, not EXPECT it.

I had a great experience at dollar bank! Everyone was very nice, lafayette was great to work with, and a great guy that will do his best to help you with your needs!

Lafayette is the best and super trustworthy!