Advance America Center, Virginia Beach

Every time I come in, I am in and out promptly. Everyone is super nice and friendly and greets you as soon as you come in. Excellent customer service. Jasmine helped me today, however Joanna was very friendly as well as we all had a conversation. thank you for your service.

Great service ALL the time! No hassle business transactions and always courteous service by all the staff. Joanne Jones has assisted me the last few times I’ve been in this office and she, like the rest of the staff, emulate exceptional Customer SERVICE!!

I have been using their service on and off for a couple of years when the need arises. I have always felt comfortable walking in and speaking with the staff. In a perfect world I would never have to use their services, but they are nice and understanding. As long as you come in with all of your documents, the process is pretty simple. I have had experience in both personal loans and title loans. Though the interest is a little high. The quicker you pay off the loan, the more money you save in interest. Definitely recommend if you find yourself in a situation where you need a short term loan.

Amazing staff ! soon as i walked in everyone smiled with a nice good morning it made me feel very welcome . Jasmine helped me out tremendously this was actually my first time getting a loan and she was so nice and patient with me explaining the details for me . I appreciated it a lot ! 5 stars for me !!!!

I have been a client since 2017, and have been very pleased with the service from all of the personnel that have worked with me. They are pleasant, professional and very efficient. I have recommended this establishment to my family and friends.

The service there was amazing. The ladies were very professional and helpful. I look forward to my next visit. Keep up the great work!!!!

Joann gave excellent customer service! The smile on her face made my day. Keep up the good work!!!

It has been always a warm welcome every time i come here to vet a payday loan, it's fast and easy, no stress and convenient on the go. The emoloyees are extremely helpful and polite. They make you feel right at home thanks Sanovia.

My review covers the Chimney Hill Cash Advance in Virginia Beach. Let me tell you, my representative, Mr. Lawrence was amazing! Even though all of the staff here seems pretty nice. I overheard a gentleman being declined for his transaction, but the representative assisting him was so pleasant I guess he couldn't get mad. But back to my representative; Mr. Lawrence was super patient. I was nervous and worried when I got there but it was like he could sense my anxiety because he was always calm and everything was smooth flowing. I don't know what's in the koolaid here, but these are some woo-saah chill people lol. I really liked being giving the list of options Advance offers without feeling like 'here's the sales pitch' If you have an emergent need this (and remember it's a short term fix,) is THE PLACE to come! Friendly Staff ✔ Clean ✔ Atmosphere ✔ Aesthetics ✔ Soft music ✔ Just get there!! Soft music ✔

This morning I checked. My account and they cashed a check for the full amount of my check after I began making payments the representative assured me that was not going to happen she LIED! so even after paying them they took extra money from me I hope this company never returns I am very upset with this company

This place is amazing. Completely patient and helpful. Joanna, Jasmine, Carletta were the most professional and efficient personnel I've had the pleasure of working with to help me out of a bind. Highly Recommended.

The ladies are always very helpful and friendly. And everyone is so patient. I even watch how they handle other customers. They are the best!!! Manager Sanovia is a great manager, Gonna miss her. And JoAnna always gets me straight. Thanks ladies for all your help!

Lawrence was fast, kind, and knowledgeable. He made would could have been an uncomfortable experience a comfortable one. Especially with the holiday season scatter. Thanks Lawrence! Go see them for your immediate cash needs!!

This Advance America is the most helpful and courteous store I’ve ever been in. The representatives are so friendly and kind and They go out of their way to help their customers. I would highly recommend everybody that needs financial assistance to come to this location. The managers Sanovia and Jasmine are Outstanding!!

Excellent place if you’re looking for a short term loan. They really make you feel welcomed. They explain the products so that I am able to understand and make an informed decision on how much I need to borrow. They also have a great referral program. My friends and family can get paid up to $50.

My experience was very fast & efficient. There was two ladies working & I didn’t get their names but they were very professional & nice. I’ll definitely be referring this place to family & friends!

I recently was a customer and the wonderful gm Sanovia helped me out. She was very helpful, exceptional customer service. I was so impressed with her serivce. She definitely has a returning customer!!!

Very professional. The reps explain everything in a clear manner. .friendly... Organized... They give you enough time to pay the loan back as well.... Never had a problem.... They even offer extensions if you pay on time. Lovely place of business ... .

I Love this Advance America Store! The customer service of JoAnne and Jasmine is great! They are both friendly and very helpful! If you need a loan I would definitely go to this Advance America!