Derek Hensley - State Farm Insurance Agent W Jefferson St, Springfield

This guy is the real deal. Shopping for insurance can feel overwhelming and confusing but Derek takes the anxiety away by actually listening to what your needs are and coming up with a plan every time that fits perfect and feels right. He knows his stuff and takes the time to get to know his customers to be able to best help them. And he’s got super friendly and helpful staff that make you feel welcome. You leave his office feeling like he’s got your back! Can’t say enough. Thank you Derek and crew!

Derek and his team are fantastic. Quick to respond, and helpful with all insurance needs. Jessica on his team is always there to greet me with a smile on her face! Great job guys!

We couldn’t be more pleased with Derek and his staff. They always make it easy and if we have questions we get prompt complete answers.

I was able to lower my monthly payments for my vehicle while lowering my deductible significantly. I feel comfortable and everything was clearly explained while taking into consideration my personal situation, goals and needs. I am very happy with this change! I love the idea of the safe driving idea by using an attachment to my car. This give me the opportunity to save up to 30% for being a good driver. Thank you Derek and Adacia!

Derek and his staff are awesome to work with. I would recommend his agency without hesitation.

Derek's office has an awesome team. Adacia and Jessica are THE BEST!!! Everyone is friendly, knowledgeable, hands on and proactive. It's nice to call and be known personally

Marty has been super friendly and helpful! So happy with the service!

Our family’s experience with Derek has been nothing short of great! We had previous policy’s in another state. Derek made the transition of our home, auto and life insurance to him an absolute breeze. Easy to contact when needed as well. Highly recommend Derek and his team.

Love the friendly yet professional service. Derek is a great guy but the ladies he has working for him are the best!!! Great place to do business.

I’ve had a great experience working with Derek and his team! They have friendly customer service and they’re a pleasure to work with.

If your looking for an insurance agent you can trust call Derek and you have him. It really is hard to find someone who cares about you instead of just their pockets. He takes his time to explain to you anything you ask him regarding your policy and I appreciate that so much. So lucky to have found him!!

Derek and his team truly cares about people, and I felt like so much more than just a number. Always easy to get a hold of and took the time to explain insurance to me!! Thanks Derek! 🙌 Josh is great too

Derek is extremely knowledgeable and tried his best to make sure he got coverage perfect for my circumstances. He didn’t over or under sell and I walked away from our meeting with complete peace of mind. By far the best insurance experience I’ve had. I recommend to anyone searching for new insurance to come to Dereks office.

I would give more than 5 stars if possible! Derek’s office is staffed with wonderful & knowledgeable people. Adacia & Jessica have helped me since the beginning, getting my first credit card. Time has past since then but I always know I can count on them :) 10/10

COVID has made me re-evaluate my portfolio and I realized I was under insured as to funeral costs, etc. I received a reasonable quote for a life insurance policy and approval process was simple. Nobody wants to be "that guy" leaving this earth without life insurance, putting the financial burden on family and loved ones. I now have peace of mind about my financial arrangements and appreciate the ease with which I was approved.

Jessica and Adacia are very knowledgeable and professional as very friendly and stylish. They are both a very big asset to the team

Wonderful customer service. Derek's staff are the 5 P's I look for in a company I spend my money with... Prompt, Polite, Professional, Personable and Proficient.

I love Derek Hensley’s StateFarm! Everyone in the office is always very friendly, very professional and always looking for ways to make things easier for their clients. Highly recommend!

Great staff, very helpful. I have several different policies ( life, auto, home, umbrella) and Derek’s staff are always helpful researching any questions I have. I’d recommend Derek’s agency for any family’s insurance needs. I work primary with Trae and really appreciate his knowledge.

Amazing staff! So happy I switched to State Farm, Mr. Chase made the transition very easy, affordable, and even gave me the opportunity to earn rewards. I will be recommending Derek Hensley State Farm to everybody I know!