Crosscountry Mortgage - The Lisa Wells Team W Wayzata Blvd, Minnetonka

Lisa and the rest of the team were an absolute joy to work with. They made the entire experience of acquiring the loan for our house stress-free and perfectly easy for us to understand. They also worked with us, as we had some unique job history that one other Mortgage company could not work with. They found a way to make it work for us, and we would not have been able to find and purchase our house without them. I HIGHLY recommend working with the Lisa Wells Team!

I've never thought I'd be impressed by a mortgage company but I really was! Part of what helped us get our first house was how fast and efficient the Lisa Wells team was! They helped us close faster than other offers which led the seller to pick us! Love their thoughtfulness even after we closed! So wonderful!

I can't say enough good things about Lisa and the rest of the team at Cross Country Mortgage! As first time home buyers, we weren't really sure what we were getting ourselves into, but Lisa and her team made the whole process so easy. They walked us through it every step of the way- from the pre-approval process all the way through closing! They were also full of helpful resources along the way, and even sent us cute packages with helpful items for moving. I would use them again 100x over and recommend them to anyone!

Lisa Wells and her team were amazing and very helpful with our homing buying process! Very patient with all of our questions. Very knowledgeable about the whole process and was able to break down all the different terms in a way that we could understand fully. This definitely made us feel like we were in good hands and well taken care of.

Lisa and her team were phenomenal to work with.This was my second home buying experience and it just blew my first experience out of the water! Lisa and her team were attentive, knowledgeable, friendly and always go the extra mile to make sure I was ready to buy with confidence. They created a truly unique experience and I would work with noone else in the future. Thank you!

The Lisa Wells Team was incredibly helpful to my wife and I as we navigated buying our first home. We had no idea what we were doing. Everyone on this team was very patient and good at answering all of our questions.

Lisa and her team were phenomenal to work with. My husband and I originally met Lisa at LTD brewery a few years before we were ready to buy. Even at that time, she was willing to answer so many questions for us. Fast forward to three years later, when it was time for us to buy, we immediately reached out to Lisa. She answered all of our questions and provided all the information we could ever need to make an informed and financially secure decision. Our preapproval was quick and seamless. We provided the information and within 24 hours had a call to discuss the numbers and the steps going forward. Once we had an offer accepted, the rest of the process went incredibly smoothly as well. I have, and will continue to, recommend Lisa and her team to anyone looking for a solid and competitive lender in the twin cities.

I was very impressed with my entire experience with Lisa and her team. They were proactive and helpful throughout the entire process. They knew this was our first house purchase so they went out of their way to make sure we knew what was going on, to educate us about the process, and to check in periodically to be sure things were going well. They also sent a hand written thank you note and a package of useful things to help us move once the mortgage was closed. All around great experience!

We worked with Lisa and her team when moving to MN recently. She was very highly referred to us and is incredible at what she does. She is knowledgeable and helpful and at the same time, really super personable in a way I never would have expected. There are personal touches every step along the way that made us feel like we’re actually people to her and her team, not just a business transaction. She is also fast, efficient, and worked hard to get us the best interest rate possible. I am sincerely happy to recommend her.

Love working with Lisa’s group through every step of the home buying process! You will not be disappointed, and your expectations will not only be met, but exceeded. Lisa sets the bar high for herself and her team. I promise you will have a wonderful experience working with her. In the stressful process of buying, her team will add no woes. Great responsiveness, communication, perks, etc. 1000% recommend.

Wow!!! That's all I can say that sums up my experience with Lisa and her team! They were everything you could want in a mortgage experience both before and after we bought our home. The communication was great and the "perks" of working with Lisa are like nothing I've seen with any other Mortgage team. If you have the opportunity to work with Lisa, I highly recommend that you take it!!

We picked Lisa for our mortgage agent based on a friend's recommendation, and we were so happy with her service throughout our experience for shopping and purchasing the house. She provides personalized service, and all members of her team are quite professional and knowledgable. She was very hands-on throughout the process and guided me through every step and made sure I understood what all the details meant. Whenever I sought out advice from Lisa about my mortgage options I felt I could trust that she'd be as honest as possible. We ultimately found our new home and are so happy we went with Lisa and her team, I'd recommend her highly to anyone looking for a mortgage agent.

My wife and I have used Lisa for our mortgages at least three times over the past 10 years (two homes and a re-fi or two.) She is exceptional in both her service and product offerings. I highly recommend her to any home buyer.

Lisa and her team were the best lender experience I've had and this was my third home purchase. Lisa regularly hosts webinars for market/process education and Q&A opportunities for home buyers. It was nice to join a session and hear other buyers ask questions we hadn't considered and then have Lisa provide useful feedback. Her team is also on point with every aspect of the process. We received timely email updates that kept us "in the know" for each step of the process, along with regular calls to ask questions and walk through expectations. The emails even include videos that explain what to expect next, etc. Our process was long, too. We started looking in August of 2020, but didn't purchase until June 2021. We had ~5 at-bats during that time and Lisa's team was always responsive with short notice need for an approval letter. With how fast houses were moving in the market, this sort of reliability was paramount. Overall, it was a fantastic experience and I'd definitely recommend her team to anyone considering purchasing a home.

I would not recommend Lisa Wells to any non-white borrower. After working with other lenders, I realized how deceitful Lisa Wells Team had been with me, approving me for much less loan that I could qualify for, ($600k vs. $850k that I got from another lender) giving me a higher rate than the market average, not offering 90-day rate fix, and falsely claiming that they have expertise in California region, when they are primarily a Minnesota company. I was very new to the housing market when I talked with Lisa Wells team, and I regret not talking to other lenders earlier in the process. Bottom line, open your eyes and do your due diligence before contacting a lender. [Edit after the response from the business] 1. I can't post documents here, otherwise I would upload the example mortgage breakdown that Lisa gave me here. She never even mentioned the CA lender name, let alone referring me to them. She never gave me a phone number or link, neither did she tell me that someone will reach out to me. 2. When I asked if you can do loans both in MN and CA, the answer was yes, and that $600k amount is the total I qualify for REGARDLESS of where I will purchase the property. Hence, the cost breakdowns I got for the example properties both used the same interest rate. Lisa did not even mention the fact that interest rate for second homes are higher. 3. You guys gave me pre-approval letters when I went to showings in California. How come you used the amount calculated with the 2nd home assumption in MN, for a house in California, which is my main place of residence???? I even put down an offer for a house. I now wonder what would have happened if the offer had been accepted, given that you are not even licensed in CA. 4. The fact about the rent was never mentioned in our conversation. 5. People make mistakes, and that's understandable, but your attitude and the way you treated me is simply not acceptable.