CrossCountry Mortgage, LLC Burlington

Keep getting calls from these people and no matter how many times I tell them they have the wrong number they still call me

Beyond slow dragging feet with our buyers and in doing so we’ve had to move the closing date twice which has forced us in to living in motel until this gets finished. They won’t return our agents calls and because all of the delays we may loose the home we are purchasing in the process. I will not allow another buyer that uses them to purchase any of our future properties.

I had a great experience with Cross Country mortgage and would definitely recommend them when looking for a loan. Tim Stratton is the agent who helped me and he was very prompt in securing me a loan for my house. Tim answered my emails/calls at all times of the day, both realtors even discussed at closing how quick cross country was with their loan process. We actually ended up closing 8 days prior to our initial closing date because the loan was secured earlier than estimated.

Absolutely terrible. Our closing has been delayed three times with miscommunication all along the way. At one point both sides of our transaction were told we were clear to close, only to find out a week later that the appraisal hadn't even happened yet- we had to find out from the appraiser. Avoid at all costs.