Credit Union of Texas E Farm To Market 544, Wylie

Brandon was a great help and very knowledgeable. He was able to take care of my situation quickly and I felt very comfortable as he walked me through the process. Every time I come to this location the team is friendly and offers excellent service.

The mgr/staff at this location are some of the most professional people I have meet. I ll continue to do business which just a great team. Lonnie Vaughan

Lupita gave timely & concentrated service to me Monday evening at 4:00 pm. She rendered excellent service.She is worthy of the highest commendation for her service to & for me.I have been a member in the Dallas branch since the fall of 1967, BLESSED to be approaching 86 years of age. THANK YOU LUPITA and Credit Union of Texas for assisting me during this teraristically inclined & pandemic eta.Whereas, our financial stability & credit status is of utmost importance, especially during our present time & state of unrest within America. Finally, THANKING GOD for our level of committment to each other & our love and concern eternally. 54 excellent

Absolutely love the customer service! Always willing to help!

One of the worst banking experiences I ever had. The credit union is simply not into helping customers, there only answer is “its not our policy” or “its not our fault you go figure it out”. Few months ago, I had an auto loan with them and setup auto payment with them. 2 months later I found out that auto payment was not setup correctly and payments were not going through. They reported it to credit bureaus which hurt my credit history bad. I called the credit bureau and they said only people who can take it away is this who reported and that is common for banks to take late payment reports out of customer credit history out of courtesy. Since then I have called them over 20 times and went to the branch to resolve it. Every person gives me different information. Initially they said that they will take the report back but later they refused to resolve it. I had been in such situation with another bank years ago and they were able to help me out of good will in a single call. But apparently this credit union is not into customer services, or good will but most rude. My suggestion will be to take your business somewhere else where the institution cares about customer rather then pointing to fine prints in contracts.

No matter the service you give, your bankers and associates need to be trained properly on what is and what is not allowed. To go all the way thru an application process then to get told they can’t do it because of a detail they should have known about from the beginning is asinine. Train your people better and quit penalizing those of us who are trying to make smart financial moves to have better lives.

The staff is always friendly and helpful. Enjoy coming here!

Great banking experience. Great customer service and staff. I would recommend using them for your banking needs.

Best place to bank in Wylie!!

How grateful I am to find this branch of Credit Union of Texas! Mrs. Martinez was helpful in directing me to the auto loan specialist and answering any questions I had. Suzy on Loan Team 1 was such a fantastic and patient person with me during a tough car buying process. Without their team I would be without a car and with a major headache. Best team and will be a loyal customer for a long time!