Credit Matters W Lawrence St, Appleton

Thanks Erin, for such a detailed and great review!

Thank you , Katelynn! We are so happy to have helped you reach your goal. It's such a privilege working with our clients, educating them on good credit practices and seeing the amazing results that come from the dispute process. What a powerful process it is! It truly makes our day when we hear these stories and know that your loan closed and you're on to bigger and better things. Our clients come mostly from word of mouth referrals so we appreciate, so much, you spreading the Credit Matters word. Better credit really does equal a better life : ) Take care and enjoy your new home!

Hi Kou, I saw this response and wanted to comment, since I believe this was an unfair assessment of our service. I re-opened your file to see if what you said was true. After reviewing things, we actually were able to get 11 accounts deleted from your account, and 5 deletions from your wife's credit report. There was even an unpaid charge off ($473) that we got removed for you on all 3 credit bureaus! We also sent you an email on 4/3/18 explaining all of these things, and showing the deletions we accomplished...so we're not sure why you wrote this false review. I'm sorry you feel like your credit score dropped because of our service. We understand seeing lower scores can be frustrating, but there's also a possibility you were comparing 2 different types of scores. For example, Credit Karma scores are often 50-100 points different than lender scores. Please watch our video to learn more: http://www.creditmatterscheatsheets.com/supercharge-scores. In reality, disputing your negative items does NOT lower your scores. There's no logical reason why that would be the case. In fact, the exact opposite is true. Removing negative items raises your score. However, if you were evaluating the same type of scores, than it's possible your scores dropped for one of the following reasons: - you incurred a new negative account - you opened a new loan - you credit card balances were higher than when we started. To summarize, it's literally impossible for credit repair to lower your scores. I'm sorry if there was a misunderstanding of some kind, but please know we did exactly what you hired us to do. Many of our clients see life-changing results. Not everyone sees the exact same type of results, but we did get deletions for you AND your wife. We've been a small family owned business for 16 years, and 100% of our business comes from referrals. We can only achieve this by providing honest service, and great results. If you'd be so kind to remove or update this review, we'd greatly appreciate it! We wish you the best of luck in your future, Kou!