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Commerce Bank State Line Rd, Kansas City

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3.7
Closed
Thursday8:30AM–5:30PM

+1 816-234-2250

https://locations.commercebank.com/locations/branch/mo/kansas-city/13441-state-line-rd/?utm_source=gmb&utm_medium=organic

13441 State Line Rd, Kansas City, MO 64145, United States

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    Commerce Bank Reviews

    P

    Peter Rogge
    2

    I've banked with Commerce for ~20 years, it's been the only checking account I've really ever used. I'm done with them officially today. They have some decent services available, but I haven't had a truly positive customer service experience in a long time. Today, I made 3 different phone calls, the first 2 ended when I was transferred to the wrong department. After waiting 30 min on hold to resolve an issue with a fee (which shouldn't have posted anyway and is still unresolved) - I talked with a snarky customer service rep who insisted on taking an action that he assured me was pointless. I wasn't happy or nice about it, but I was willing to pay whatever was needed to resolve the issue immediately. Apparently there is no way to do that - which is really good reflection of how Commerce does business: always to their advantage. On the bright side, while I was on hold, I found that pretty much every other bank in Kansas City has better checking account terms - so I'm making a move and I'm happy about it. Don't assume all banks are the same and don't walk into this one and expect anything but trouble if you have an issue. 2 stars because there must have been something that they did right in the 20yrs (although nothing is really coming to mind).

    T

    Tom Stevens
    1

    I've banked with Commerce Bank for over 10 years. This bank branch at 135th and State Line is the worst branch I've ever been to. Rude, unhelpful tellers; Management that is so poorly trained they don't know the meaning of customer service. Avoid this branch at all costs, you'd be better off getting run over by a truck than having to deal with the tellers at this branch!

    Response from the owner

    Tom, we are sorry to hear about your experience. Please email your name and phone number to [email protected] and we would be happy to call you about this. Do not include any sensitive information, such as an account or Social Security number.

    B

    Brad Gaeddert
    5

    Great people and great customer service - the people in this branch and the friendly consistent service they provide me is why I will continue to be a loyal customer of commerce for the foreseeable future

    N

    Nathan Jones
    5

    Friendly tellers and good location. Thank you Dean for getting me in and out fast today.

    R

    Rod Stove
    5

    I have been with Commerce Bank for years and the branch at 135th and State Line is my favorite. They have always been very helpful and still have a coin counter for customer use. I would recommend Commerce Bank and this branch to anyone.

    Response from the owner

    Thank you for the review, Rod! Have a wonderful day!

    T

    Tracy Williams-Lindsey
    5

    I've been banking with Commerce for more than 25 years. It's nice to know that my bank won't change their name or merge with another bank. I've never had any complaints.

    M

    Michael Ellison
    5

    Great Commerce bank. Wonderful customer service, ATM, great hours and location.

    E

    Eugene
    1

    Terrible customer service! Never returned my call about my request for information !

    Response from the owner

    We are sorry to hear about your experience, Eugene. Please contact us at 855-659-1656 or email us at [email protected] to speak with someone regarding this. Thank you.

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    FAQs

    • 1. How Can I Contact Commerce Bank?

      You can call Commerce Bank via +1 816-234-2250. You can access our online loan marketplace to get instant loan quotes as well.
    • 3. How Can I Request A Loan At Commerce Bank?

      You can submit your information on their website. If you need further assistance, you can always check out our website and explore more options to obtain payday loans.
    • 5. What Will Happen If I Can't Perform Repayment On My Loan?

      You should contact your lender if you have issue paying your loans. Your lender may change your repayment due dates for you to cope with your current repayment ability. If you default on your online title loans, you may lose the possession of your vehicle.
    • 2. How Can I Find the Location of Commerce Bank?

      Commerce Bank is located at 13441 State Line Rd, Kansas City, MO 64145, United States. Take a look at the map and pay them a visit right now.
    • 4. Is Commerce Bank An Agency Or A Lender?

      Commerce Bank is a Bank that accepts all kinds of loan requests. You can visit our online platform to get various loan services including installment loans online. In addition, iPaydayLoans, as an online loan marketplace, can connect you with our panel of partner lenders to get dependable loan services.
    • 6. Can I Get Loans With Unpleasant Credit Background from Commerce Bank?

      Yes, it is possible to apply for loans without perfect credit score such as online personal loans from them. You can contact the lenders for detailed information regarding loan requirements. You can also visit our online platform to get instant loan quotes with bad credit-friendly requirements.