Columbia Bank S Molalla Ave, Oregon City

Terrible communication with customers and terrible app functionality. Does not warn customers in meaningful ways when new policies are implemented that may result in said customer paying more where they previously paid nothing. Unsympathetic Tellers who are quick to defend themselves rather than show empathy. I ended my services with them feeling scammed of both my time and money. Banking app for Columbia is outdated and slow, with hardly any useful functions. Absolutely do not recommend this bank or any of its locations.

I deposited cash into my daughter's account at 1:45 pm on Tuesday May 30th. At 9:45 May 31st the cash was still not available to my daughter. I had to call the bank to get the cash available for my daughter. they said it was a processing issue but for a cash deposit to not be readily available is unacceptable.

I may be bias cause my grandma works there... but it's cool

We have recently moved from KeyBank to Columbia and have outstanding service at every juncture except today. I was obviously an imposition in Katie’s very important day/work. Odd to have such rude, condescending service when other employees have been great.

All the employees here are great and really nice! Wouldn't want to bank anywhere else.