Collateral Lender Inc Ventura Blvd, Woodland Hills

I called 5 minutes after opening today and spoke with an employee who handles the online sales and told him I wanted to buy the Rolex he had posted, he said great, he just needed to speak with his manager. I told him, what can i do now so the watch doesnt sell because i wanted to pay for it. He said, i could not pay for it until he spoke with his manager and he would get right back to me, Never got a return call, i called , he said he would get back to me again after he spoke with the owner and he could not sell it until he did. He said he called him numerous times and he was due in. Well, again, i called and I still was unable to buy it because he had not been able to speak with the owner. I asked for the owners info so I could call and he said he would text me the information, guess what? he never did so i had to call again. This time a woman answered and told me the watch was not for sale it was damaged, then she said no actually we sold it. So again I was lied to, never got 1 return call, never had the opportunity to buy it as I was promised , i would have the first opportunity. This company is run by a bunch of liars and I was deceived, the customer service is horrendous, the employees are useless, stay far , far away from this company.

I've come in here twice and my guy Aret always looks out and hooks me up! Everybody inside is friendly and funny - Check them out!

They offered me $30 for my Sony PSP, unbelivable!!!

This is the best pawn shop in so cal. Frankie zuenon is the man to talk to. They work with you won't leave you disappointed

I always find a treasure at either here or the bh location. Been a customer here for years and will always go back.