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City Bank Quaker Ave, Lubbock

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4.1
Closed
Friday8:30AM–4PM

+1 806-798-0753

https://www.city.bank/locations/details/lubbock-kingsgate

8201 Quaker Ave #100, Lubbock, TX 79424, United States

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    City Bank Reviews

    J

    J Johnson
    5

    I recently worked with Mallory McEndree on my new home purchase. She was so knowledgeable, kind, patient, and very helpful through the entire process. She made it so easy, during what could have been a very stressful time. We so appreciate her, she truly was incredible.

    Response from the owner

    Thank you for taking the time to leave a review! Congratulations on your new home!

    A

    Alyssa
    1

    Been banking here for almost 10 years & can’t even seem to get a favor out of them. Very poor customer service. Getting treated how we did & I’ve been here almost 10 years. Wish I could leave 0 stars. I will be leaving & never going back!

    Response from the owner

    Alyssa, we are sorry to hear of this experience. It is not a reflection of the excellent customer service that we strive to delivery every day.

    D

    Deanna Allamon
    5

    When I lost my debit card while doing some shopping, I popped into the Kingsgate branch because it was close. They quickly had one team member to Hot Card my lost card and another team member get me a new one. It was like making a pit stop with a race car! I was out of the branch and back to my shopping in just a few minutes. These guys really know the meaning of team work. Thank you so much.

    Response from the owner

    Deanna, we're glad that you had such a quick and positive experience. We know that losing your debit card can be a stressful situation. We appreciate you sharing with us and taking the time to leave us a review.

    H

    Haley Mason
    2

    Great place to do business, but I could do more if it wasn’t for the attitude from Bailey. Every time I come in to do business, she always appears annoyed at my questions and unwilling to help. I asked a question in regard to a check I deposited and she rolled her eyes at me. I have never had a problem before, how disappointing.

    Response from the owner

    We are sorry to hear of your experience. We work hard every day to deliver excellent customer service. Your experience does not reflect our core values or the expectations we strive to deliver. Someone from our Xperience Team will be contacting you soon.

    K

    K. Crawford
    5

    This branch is always so friendly, no matter how big or small my needs are. They are efficient and get me back to my day in no time. Mallory has a great group, that reflects so well on City Bank. Highly recommend going to see the branch at Kingsgate!

    Response from the owner

    Thank you for the review! We agree and think the Kingsgate group is pretty great!

    H

    Hugh Hays
    5

    Great place to do business. Always friendly. Quick service getting money in or out.

    Response from the owner

    Thank you, Hugh! We appreciate your business!

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    FAQs

    • 1. How Can I Contact City Bank?

      You can dial this phone number +1 806-798-0753. Or you can search for their website and fill out the loan form online.
    • 3. How Can I Apply for Loans at City Bank?

      You can search for their website and fill out the loan form online. If you are looking for payday cash loans, you can come to our website for more details.
    • 5. What Should I Do if I Can Not Repay My Loan?

      Kindly communicate with your lender if you are likely to fall behind on the monthly payments. Different lenders have different solutions to payment respite. Please always read carefully before signing the loan agreement.
    • 2. Where Is City Bank? How Can I Find It?

      City Bank is located at 8201 Quaker Ave #100, Lubbock, TX 79424, United States. You may refer to the map and find the most convenient way to access it.
    • 4. Is City Bank an Agency or a Lender?

      City Bank is a Bank. To make things easier, iPaydayLoans can link you with more than 100+ lenders over the internet. You can turn to our site to get a fast personal loan with no credit check.
    • 6. Does City Bank Offer Loans for Bad Credit?

      Yes, but if you want to higher your chances of getting a bad credit loan, we can help you out! Just turn to our online service to get an installment loan even with your low credit scores.