Citizens Bank Andrew Dr, Pittsburgh

Please go to another branch . Not sure if it was the branch manager but they put a notice on a check I was cashing FOR NO REASON. I am the owner of this account so not sure what was the issue with this lady . I went to another branch and they confirmed they can’t do that, I had to write down another check because the old one is useless. This lady was also asking some questions that does not have to do with “security question” Make yourself a favor and go to another beach

Small "big bank", this chain isn't willing to go the extra mile like the one on Steubenville Pike.

I've been banking with these guys for 20+ years, both my business and personal. They go through employees faster than McDonald's, i remember asking a teller once around 2010 and she said she made $9/hr. Owned by the Royal Bank of Scotland, they sell mortgages, close credit lines without warning, convert home equity loans to fixed fast payoff(again no warning), are'nt accommodating, and won't negotiate. The employees try to help, but their hands are tied. And don't get me started with the maintenance fees on my ira's with them. I finally got pushed to the limit, so i am putting in the effort to switch all my accounts to anyplace else. I'm writing this review only because I'm reading reviews of other banks right now, looking...

The employees that work here are extremely nice which is why I gave this 2 stars and not 1 but Citizens Bank is terrible. I deposited money into the ATM a week ago and the ATM ate my money. The bank was closed for a holiday so I filed a claim through ths 1800 number and still have no received my money even though the ATM was cleaned out 4 days ago and now I have been hit with countless overdraft fees. As soon as I get my money back I am switching banks