Citizens Bank E Wynnewood Rd, Wynnewood

The young man from Wynnewood branch confronted me about a survey of the Wynnewood branch service I took about "a month ago". The associates' confrontation concerning my survey was so intense and defensive, you would've thought I completed the survey just yesterday.🤔 And they couldn't even remember what I submitted in the survey they asked me about. I will post this publicly for any other associate of Citizens Bank that may be in the same boat. 1 Being natural and Genuine ensures a pleasant experience for bankers. Pretending to know a person by looking up their personal info is unnecessary. 2 Take or leave an opinion, or both. They are subjective And not be disputed. Customer should never been singled out because their experiences at your branch offend you. 3 Only ask one time why a person is closingTHEIR account. Bankers owe no one an explanation as to why they're moving THEIR $$$/CHUMP CHANGE. Be happy you got to service them when you could.

My Visit Gate 4/8/2011. I had the greatest experience at this bank branch location. I went in the branch to open a simple checking account and walked out with the whole shabang. LOL. Thank you branch manager Cla'. Please keep up the good work keeping Citizens bank with a good name. Philadelphia is the absolute worst and I have a lawsuit with your company in process due to a manager and policies and procedures. Thank you in advance and I look forward to dealing with this branch ALWAYS!!!

Citizens Bank has been my bank for years and I haven't had a bad experience with it so far (knock on wood).

Always have the best customer service I never had a bad experience

When I need money I come here.

I have never left a 1 star review on anything. I usually feel bad if I leave a 4 star. That being said, I have never experienced such calloused treatment from a business. My girlfriend was preparing to come into the bank and open a business account. She parked and went next door to work on it for a couple of hours so she would not take up an associates time. She came out and the car was towed. Total bill over 200 dollars. This is how customers are treated when you bank with Citizens? And I am supposed to trust this bank with money? How am I supposed to do that? How is a customer supposed to invest into a company that immediately rips them off, makes a mistake, and then does not fix it when given the opportunity? Skip this one friends.

Use Citizens Bank over 10 years. This bank (team) always provide help when I need.

Always friendly and go out there way to help I love this bank

Great Service and really friendly people!!