Chris Prather - State Farm Insurance Agent 64th St, Lubbock

I have had the best experience with this agency. Chris and his team have been phenomenal when needing to make changes, catch up, reconcile billing, and the communication they have with me is better than you can get from any company online. They are very personable and understanding. Everyone I’ve talked to is experienced and knowledgeable. And the best part is they are such sweet people. You just can’t get this kind of service elsewhere.

They are incredibly thorough! Got me a better rate with better coverage on my car insurance and helped me navigate getting the best life policy for my family! I have called with questions and they have responded quickly with helpful information. Easy choice on insurance!

Chris Prather State Farm has always been great with us! The customer service is the best I have experienced with any insurance company. They are always super helpful and fast at getting my policies updated.

We highly recommend Chris and his staff! They provide excellent customer service and are very knowledgeable and efficient. The level of professionalism and quick responses have resolved any questions that I have had with our insurance policies.

We’ve been insured through State Farm for around 10 years. As we’ve had two kids and transitioned needs of life insurance and auto insurance, Chelsi has provided detailed options and the pros and cons of each. We trust her and this office because of the care they’ve shown in the transitional moments of life.

Discussed with Chris about my options on my car insurance. He has been very pleasant and helpful. I haven't decided because I have been shopping around to see what's the best deal. But I dont think I'll need to continue looking and may switch over from Geico! Thank you for making my experience easy and will do business with you soon!

I have had nothing but a good experience every time. They are very helpful and always get me the best deals. I referred my sister and she was so excited on how much she was going to save. Would not go to another insurance company.

This office has a wonderful staff friendly professional and most of all honest and in the insurance business that is a rarity. I am with this particular office of State Farm Insurance for many years now and I would recommend them to my own family and I have and now I am recommending them to you.

This branch constantly shows amazing customer service when ever I need it. I was able to change my policy via text and it took less than 5 minutes. This company is great and the people in this branch are so friendly!

Courtney was extremely helpful in getting my daughter off to a great start in her own insurance policy. Great local agency in Lubbock. Will recommend!

Customer service here is top notch. Shopping for insurance and keeping track of coverage can be stressful; this team excels at making sure you understand it all and feel comfortable with your decisions. Can’t say enough about how valuable friendliness can be in this arena, and this team nails it!

As a consumer I don't normally give out reviews unless I experience customer service that reaches another level, that is certainly the case here. Chris Prather's team is a model of what other companies should strive for. While people may shop around for the best price, you can't put a price on great customer service. I would highly recommend State Farm and in particular Chris and his team...

It has been a great pleasure to work with Dora Hernandez for years! She is not only a good agent but most importantly she is a problem solver! We had insurance of multiple cars and others with State Farm and sometimes there were errors or mistakes from State Farm or other careless agents. We were very frustrated as others could not fix them. Only Dora can handle these complicated issues and find solutions immediately! Even if we left TX, Dora still helps us when we have questions! We want to highly recommend Dora because of her capacity, professionalism and willingness to help! She is a great and invaluable asset to State Farm and can make a regular customer become a lifelong and loyal one.

Chris Prather has been our agent for the past 11 years. We use him for a variety of policies including car, home, and life insurance. He has always been thorough and swift in making claims for hail damage (both car and home), fender benders of my own doing as well as those caused by non-insured drivers, and other related issues. Chris came through as the silver-lining in each of those situations. The coverage and help we received from Chris lightened the load of what would have been very stressful, headache-inducing issues. Having Chris Prather as our State Farm agent is much more than knowing we are “insured” in potential obstacles; we know we are actually “ensured” that we will always be taken care of because Chris Prather is in our corner! What a blessing it is to have Chris Prather as our State Farm agent!

I've been with this office for a few years now and I love that that aren't constantly bothering me with this that and the other. I am thankful they are fine with texting and let me respond when I get a chance being that I am on an 18 wheeler driving most of my time. They are very considerate, patient, kind and prompt at what they all do.

Amazing customer service. Service staff at the front desk is friendly, quick to respond, and great at problem solving. I would highly recommend Chris Prather's office to anyone seeking to change or add a policy to their vehicles.

I received excellent service from State Farm. Chris Prather and his staff responded quickly when I had an accident. The staff was always helpful and friendly. Looking forward to using State Farm again when my work overseas is done.

These people are very professional. They are always willing to help and have done a great job on all my quotes. Courtney Gilbert knows what she is doing. We had a question she couldn’t answer, she found the answer and immediately returned my call. I have had many policies thru the years and I think we have found a lifetime insurance company.

Dora is fantastic! No matter when I call she is always upbeat and helpful. Whatever it is that I need they take care of it right away! This office is the best!