Chase Bank Broadhollow Rd, Farmingdale

I have been here a number of times for business and personal banking needs and have been very happy with the level of service received. Gentlemen like Dennis are the reasons we still need human tellers at banks. Super friendly, personable, and was able to help me out with everything I needed.

Unfriendly and unprofessional staff. Long wait times, no concept of customer service. Been wanting to cancel for a while, today’s experience at this branch confirmed I will be leaving JP Morgan.

I needed some advise on concerns. It's apparent that JP Morgan made some amendments a few years ago that affect the ease of doing business with Chase. I was in the area and chose this location since it's a branch near my previous destination. I walked in and was greeted by a staff member who was courteous and professional. My wait time was under minutes before I was seen. Even though it may take more than a few visits, this visit was satisfactory. This branch has courtesy coffee for the customers and a small parking lot. There is a drive through with 3 stalls. The building seems smaller on the outside but spacious on the inside. I will do business here again when I'm in the area.

the branch and employees are fine.. my issue is that you have the perfect location for a drive up ATM and there is not one. I have to park on one of the busiest streets on Long Island (Rt 110) and walk up to an ATM.. hello is it 1995?

The Drive Thru is the slowest out of all the Chase Banks I have experienced. Waited 30 mins so far with only 2 cars ahead of me.

Went on behalf of employer to get change for business . Used drive up and was informed that in order to get rolled coins. next time, I would have to go inside to teller . Won't be able to get it at drive up window any longer . When asked why . . I was told that the weight of the rolled coin may damage the drawer the tellers use to service drive-up customers . Other comments were given , but not pertinent to this customer .

This chase bank stinks. There’s no drive up atms & there’s 3 lanes for drive up banking & only the one with the window works. Always a line. Perfect location for drive up atms on 110 but inconvenient as far as quick transactions. I am changing banking over to TD as there location next door is more convenient

My reasoning for the visit today was for a simple notary, in and out right? Wrong. The parking lot was empty but I was greeted with “ugh you’ll have to give me 10 minutes”. I look around in disbelief but give it the benefit of the doubt. I sat for 9 minutes waiting, watching others walk in and out. I’m a chase private client but even if I wasn’t, it’s still not acceptable. Save time, go to another branch.

0 stars. Worst chase ever. Slow and cant even do a simple task. Opened an account with coupon code for $600. The sheet said $100 and the branch manager insisted it goes by the coupon code $600. Aviod going to this branch.

Trying to call to find out of there is a notary available today but they keep hanging up on me. It's 4:40 but hours state they are open until 6.