Chase Bank N El Dorado St, Stockton

I am a frequent visitor to the Chase Bank at 510 N El Dorado Street in Stockton, CA. I live in Downtown, and this branch is the closest bank to me within the vicinity. The nearest branch is nearly five miles away. I am very angry at the fact that this branch has an ATM outside that does not work, and card reader to enter the building does not work either. This makes it difficult for me as a customer to access my account and gain access into your facility to draw cash. I am thinking of choosing another institution due to the lack of care at this bank. While I understand that transients can be a problem in the area and mess things up for the rest of us I would appreciate better care and up keep of broken down equipment here.

Drive up ATM NOT WORKING.... STILL (after several months with the same issues. How about repairing or replacing the equipment???

10/29/21,Update: Today, I noticed some errors about the description of this branch location at 510 N. El Dorado St., and the contributing information of some Reviews and Photos that pertain to the Chase Main Street branch once located at 400 E. Main Street in downtown Stockton, CA. 95202, and that information has been mistakenly associated with this branch location over the past 3 years. This contributing information has made this location’s description confusing. I suggested some edits, and sent my edit request to Google for their review. The edits included removing the “Drive Thru”, and the Drive Thru hours as there is not a Drive Thru here, but there are Drive Up ATMs which are open 24hrs. Also, there is no accessible elevator or restroom here. I reported some wrong photos seen here as they pertain to the other branch once downtown that did have an elevator and parking garage. I am a Google Local Guide, and I am familiar with this branch location at 510 N. El Dorado St. because I aded this branch location to Google Maps/ with description, and photos just prior to it’s opening in July 2018. Keep in mind that there are Reviews here that talk about the other branch downtown that closed years ago. Thanks. See my original Review below. This new branch has been open since July 2018. Everything you’d expect for a bank in this modern time. Easy in and easy out. 4 total ATMs: (includes an Audio-assisted ATM) inside and ATM kiosk outside drive up on the North West entrance off N. El Dorado St. Conveniently adjacent to the just-as-new Starbucks. Car charging stations are in the works.

Only one atm outside and to go in their door doesn’t work

Chase bank tellers are mostly rude and the lines are always long. Especially at the Pacific ave. location. Its not hard to see why smarter people, bank elsewhere.

I had account but they rejected me for no reason when I just barely open the account. I always wanted to bank with them but now I hope a lot of people doesn’t go to chase.

I have always been happy with my experience with this location. Convenient parking either the special curbside area specificly for the bank customers or. In the parking garage located underneath the building . The place is always clean and well maintained . The staff is always friendly helpful , and. Courteous ! Never have to wait long for assistance . They also have two ATM"S one outside and one located in the lobby inside .

Brought mother in law here, she said she met a very nice lady by the name of Paloma who is a teller here at Chase Bank. Thank you Paloma her First time here she was very impressed with your great customer service.Kudos.

I use to work there from 4/1980- 8/1993 when the bank was State Savings and Loan, ASL, ASBH. APRIL 1, 1990 we started working on the 8th floor. In our brand new building. We had a lot of fun back then I worked a total of 13 years until that big layoff on August 31, 1993.

Nice place, if you can't find a parking spot you can always park in the basement and take the elevator or stairs up, you wont get charged to park if you are going to the bank.