Cardinal Credit Union - Lakeland Community College Branch Clocktower Dr, Kirtland

As a Lakeland employee, it's incredibly helpful to have a Cardinal branch right on campus. The staff there is always welcoming and friendly. They recognize me and are always ready to help. One time I needed some information for some paperwork, but arrived a few minutes after they'd closed for the weekend. They opened back up and looked up the information that I needed. Terrific service.

Helped me with improving my credit score, which went up 98 points because of their attentiveness, advice, guidance and expertise. After my score went up, I was instantly improved for an Auto loan and visa card. Despite what any negative reviews say, perhaps they got denied for a loan and weren't happy -- this place truly does care about its members and their financial well-being. The services are great, the branches are beautiful, especially Mentor....the new website they launched is phenomenal and well organized and the people are all extremely caring and nice. If I could give this place 10 stars I would. Before reading the reviews and making judgements based solely from those, go in and talk to someone first.

Cardinal Credit Union is the best bank I have used.There staff is extremely Knowledgeable.Thr got me a great rate on my loan.I would recommend this bank to everyone.

I really really love Cardinal. Of all the banking experiences I've ever had in my 50 years, a credit union is where its at. They've helped me with my mortgage and with refinancing, getting the payment to one that is more reasonable for my budget. They've helped me improve my credit score and consolidate debt into an easily manageable lump sum, with low interest... I've used my VISA card reward points to redeem a really awesome crock pot, so that's a plus too! They recently upgraded their entire technology suite, which improved the online banking and bill pay experience, and for me I think it's easier to navigate through. The new website is clear, informative and looks AMAZING! I really enjoy the marketing materials I get or see these days, they're very creative and well thought out. Overall, this credit union deserves a chance to prove how amazing they are. A lot of other negative reviews I've seen generally sound like that person got denied for a loan or didn't meet the requirements needed and in retaliation, left a bad review. That's not Cardinals fault! They do everything they can to make sure your banking experience is first class top end service. LOVE YOU GUYS. I can't thank you enough.

Set up a bank account with them after talking and going over the details with their representative Jakob at Lakeland CC. Was thoroughly impressed with how informed and knowledgeable he was about setting up an account, signing up for a credit building low interest credit card, going over the savings account rates and everything in between. He probably talked to me and several others for almost an hour, making sure he answered every question we had. I never thought to even walk into Cardinal, but after talking to Jakob I was well convinced to bank with them and plan to switch over to them as my main form of banking from Huntington.

They are very helpful, especially Kelly, who at all times was willing to answer all our questions before taking the loan. I recommend them.