Car Credit Center S Western Ave, Chicago

Great and nice customer service, but my car broke down a day and a half after purchasing it. Not happy at all. Then tells me if you buy a car any where it’s going to have problems. Smh

They help you build your credit, I got my car almost 4 years ago and it’s still running good just had to do my regular maintenance few gasket replacements but still got my car. Only problem is their loan company they aren’t reliable I paid off my car 5 months ago and still haven’t gotten my title and I’m tired of calling overland bond because they keep giving me the run arounds.

Hate this dealership. Every time I call for a question, the man who answers the phone talks to me like I’m stupid. Very bad customer service. I call to ask how soon can I trade in my vechicle after the salesman told me one year & they said 1 1/2. Once I go again they say 2 years- mind you I have never missed a payment. I will not be referring anyone here. Take your money else where!

Sales representatives were very courteous and friendly, tremendously helpful my wife and I were very satisfied with the service we received again thank you all for making our car buying experience easy!

They sold me this car claiming that it was in good condition and once it started having issues with it a month after I got it and they would refuse to repair the issues... I Need $2,000 to repair this car 100% STAY AWAY FROM THIS DEALERSHIP THEY WILL SCAM YOU! Very unprofessional. I came here to get a new car, my old car was in better condition than this one and it was a 2006 vehicle. The car in the picture is 2010 that I got from them.

I'm a guy who didn't have any credit they hooked me up every where else wasted my time they got me riding the car runs good as of now just got it Saturday they cool ppl up there Holla at my guy Raymond.

Car Credit Center is a great place to buy a quality used vehicle. The vehicles are clean, in great condition, and have relatively low mileage. I purchased a vehicle here for my significant other as an anniversary gift and worked with Tony who was very patient. He helped me find the perfect car to fit my budget despite my initial reluctance. I probably took up about 2 hours of his time but he stuck with me, answered all of my questions, and helped me to feel confident about my purchase. I highly recommend you work with him. His cubicle is immediately to the left of the front entrance. As you read other reviews please take into consideration that the sales people as well as the loan specialists are very transparent about the terms of each sale. It was made very clear to me by Tony as well as Zuri, who helped me with the loan docs, that any late payments would result in the car being disabled by the lender. There is even a document that I signed to acknowledge that I understood this. This is a business, and they deserve to be paid for their products and services, so it really is a shame that people rag on them not because they had a bad experience or faulty vehicle, but because there were consequences for failure to meet the terms of the sales agreement.

This is my 3rd purchase from CCC. I haven't been disappointed yet. I've NEVER received a car that was not of excellent quality. I've always worked with Phil Greene and he's nothing but fair. I'm sure that the other sales people are as well. Otherwise, I don't think that Phil would hang around. They have their own financing company, Overland Bond Investments. They are great too. Go in and give them a try!!! You won't regret it.

I went to a different dealership prior to me seeing the place. They were closed and didn't have one car that was 100 % I walked down the street and saw car credit center. I met Adrian not expecting to get financing. The cars were in excellent condition. I told him my story. He ran my credit. Then surprised me by telling me that I was approved for 16k. I wanted to ask him how that happened... needless to say I drove off the lot with a car that night... I recommend this place to anyone who needs to reestablish credit. Adrian is one great person and genuinely cared about my situation. I will shop here again. This is the one on Manheim road. I'm still in awe that I have a second chance for credit.

If I could give this place a rating of 0 I would! This shouldn’t be a place or dealership bc they have no regard for people after having my car for 2 years the transmission went out among other things that they think I’m going to fix it **** to the No I’m not and then pay you guys a car note that would be a no as well. The manager and the people that work their just sell lemons for cars and mines was one of them. Just go and look else where no need to purchase their.

Be aware they will over charge you and the cars are no good ..... I was so eager for a new car and now I’m Stuck with a nightmare!!!! Please don’t make the same mistake !!! This place needs to close please don’t do it ... it will only make your life worst !!!!

Love this page the people are nice the service was quick they give me no running around and I have my card thank you very much

Phil Greene is an awesome salesman. We were treated awesome by the staff. I recommend this dealership. I recommend Phil Greene

The customer service was awesome! There was absolutely no pressure. I picked my own car. Very easy and quick process. Mike was very nice and helpful! He helped me choose the perfect car. I am a return customer And very excited about my new wheels! Thanks and I will be back for my next car and refer all of my friends. The service is always great and so are the cars 🥰😍🥳🤩

Nice car but watch out they got a lot of lemons on they lot know cars oare over priced but they ridiculous

Be aware of buying a car from here there they will cut your car off less than 24 hrs if they don't receive their payments. Right now today I'm being sued by their finance company Overland bond for breach of contract. I had to be off work for a couple of months because a diabetic ulcer developed on my foot doctors order faxed them my information to let them know my situation and this company still cut my car off then after that within a month they came and repossessed my car though they said they would work something out they never did So please be advised do your research on these places before purchasing your car

Phil Greene was absolutely amazing!!!! He listened to my needs and got me into something financially sound and reliable today! My car note is affordable, with a reasonable full coverage insurance policy. Thank you so much for helping me find a reliable vehicle for my family!

They had a car on their website that I was interested in so I gave them my information and they got ahold of me telling me I was approved to get the car. When I arrived (driving an hour away from home) the car had been sold to someone else 8 weeks prior but was still posted. And when I asked the sales rep, he said “that happens a lot here, would you like to speak to my gm?” DO NOT RECOMMEND

I had an exceptional experience at 7600 Car Credit due the salesman Mike, providing me outstanding customer service. I explained my credit issues and he was able to get me approved to drive off the lot. I will recommend Mike, to family and friends when they need a new car

I referred a family member to Car Credit Center and they was able to assist them in getting a decent vehicle. Abel was very professional and helpful and Isai was very diligent in finishing up the purchase. Very pleased with the experience, so far so good on the vehicle. Will definitely refer new customers. ❤Thanks Guys!

Seamless car buying experience. Best process ever! See Mr Phil Greene- he got my deal done ✅ put me in the nicest van, for the lowest down payment 💵 I was shocked I even got approved , having been turned down at other places, due to an earlier repo.🤦🏾‍♀️🤷🏽‍♀️ See Mr Greene,🤴 he’s ur guy! I was driving off the lot within an hour 💯

I had a GREAT experience here at Car Credit Center. ASK FOR MIKE!!! He was so friendly and explained the whole process. Most places wait 8 or more hours. Mike got the process done so quick. I recommend this place to everyone!!!!!

From the time me and my fiancé pulled into the car credit center parking lot we were greeted with warm and open arms. We are so happy with the new vehicle thanks to Oscar R. and we are going to tell others. Thanks: )

Was in a pinch after my car got totaled and Mike (Miguel) was an amazing help! Thank you to the entire team! In and out in a couple of hours, nice staff and great car! However - I’ve had to change my review due to the in-house loan company Overland Bond. Payment was arranged, and they still turned my car off (after photo proof of the email they requested, and being assured I would have no issue - it was also on a recorded line). I have never had an issue like this before. Should be criminal that they can take action like this 1) after business hours, 2) without any after hours line and 3) less than 24 hours after payment (or arrangement) has been made. May need to seek legal counsel. Terrible reflection on what I thought was a reputable company (if they can work with a company with THIS kind of customer service? It gives cause for concern.)

Able was great met all my needs while shopping for my car. Brian also went above and beyond and made sure I was making the best decisions with my purchase he got my car covered and protected as well. Felix was also very good and empathetic and made sure I was Happy! Great cars guys great customer service I recommend them to anyone in the market for a new car

It was indeed a pleasure doing business with Car Credit Center. Oscar and Felix helped tremendously! Everyone was extremely helpful and kind. My purchase went smoothly. I'm a happy customer for sure. Thanks Oscar & Felix! 🙏🏾

My initial visit was pleasant. I was very upfront about situation and I was told I was approved, picked out a car, signed all paperwork and purchased car insurance. I kept asking before all of that took place was everything good I was kept being reassured I was fine that I was definitely approved only to have rug pulled from under me a week and half later when I get a phone call from my sales person telling me I need a co-signer because the finance company did not approve me and I got to return the car. Don’t understand how they could do that. They breached the contract if I had breached the contract they would be putting it on my credit. Really sorry I did business with them.

Brandon, Green, and Oscar were great guys they have great customer service. I brought a car from Tony and I recommended my mom and She brought a car. Very nice cars. I would recommend these guys to anyone looking for a nice dependable car with low payments.

This is hands down the very best place to go for a Car - the most reliable cars on the market. The customer service here is THE BEST in this first class establishment!!!! Kind, courteous, helpful, respectful and friendly from the heart. The great leaders here are Tani & Jonathan. This is worth a drive out of your way to get the best car from the best people!

I love 7600. The best. You guys are awesome

We had an agreement that I'd bring an extra $500 on my next paycheck.I had received my last paycheck on the day before purchasing the car. I had to return the car 6 days later due to a suspended license. They told me they would still do the $500 down once my license got situated and even offered to help pay insurance and work out me paying them back. I came back with a clean license, $600 down and enough to buy the insurance with no help needed. Salesman: Ray, takes my id and stuff then comes back saying his boss won't help me unless I have $1000 because in the notes it says I didn't have the extra $500. I received my paycheck the day before getting the car, if I returned the car 6 days after purchase due to a suspended licence, and I get paid bi-weekly, how were they expecting another $500? Highly frustrating when you bribe someone with $60 to get a ride to buy a car only for the dealership to change their mind after minutes of arriving to the place. Everything was confirmed the day before, and an hour upon me arriving to repurchase a vehicle. I did my part and instead of doing theirs, they decide to try and milk more money out of me and kicked me to the curb like I was some bum on the street. Ray was nice, but still be careful with these guys.

My experience dealing with car credit has been wonderful a salesperson has been helping me for years Mr Green he's not only a great salesperson he's a great individual that cares about his customers he gives you information on the selection of your vehicle he helps you to understand the value of your dollar and not to overspend or putting yourself in a position where you can afford the car note that you have so he gives you advice before you make a choice that you can pay for this vehicle and come back so you can't put yourself in debt most car sales man and or women only try to sell you cars to help themselves doesn't matter if you can afford it or not if your finances say you can have it that sells person will sell it to you not Mr Green the educate you before you make your choice so you can make the better choice without feeling like someone's forcing something down your throat his experience definitely shines through his personality so for that alone he deserves more than just five stars for salesperson he exceeds all expectations for human being he excels the expectations thank you Mr Green for everything you've ever done for me and everyone else that you have helped all over the years please keep up the good work

Not Professional; Not Courteous... Oscar was so quick to get to the bottom line of the deal he didn't even offer me a test drive or look at car options. It was just what can you do for me? How much money can I make off of you? And if the deal is not worth his time then out you go... See ya later. No personal interest just a cash grab. Buyers listen up... If you're stacked with cash on hand they will make it happen. But if they have to work the deal for you.... Good day to you sir.

No details of mileage on any vehicle. No prices online for any vehicle.

I got a car from them, after four days it broke down. Then I received a loaner car, it broke down. I lost both of my jobs dealing with these people. They are rude unreliable and very dismissive. If a person spends their money the least they can do is respond to my calls. They actually blocked my calls. I called private and tada, they answered. They are not worth your hard earned money. I am beyond disgusted with them..

It was great customer service and very forwarded. There were lots of nice cars too on the lot. I myself was glad to get the lovely car I got. It is Much Recommend.

Just wanted to say thank you to the whole team over at car credit center and a Big shout out to Phil Greene He is a super cool down to earth all around solid guy I highly recommend stopping in they’ll take great care of u !!

Definitely the most nicest and professional set of people I have met in the car dealership game, they are very fluent with helping you, if they tell you, you’re okay and you will be driving in a few hours it’s Truth and nothing but the Truth … I am happy and over joyed on my selection of my vehicle and I want to Thank Car Credit for giving me an opportunity to get my credit back on track… B.Cole

Phil Greene is theeee best...He listened to what I wanted and not what he wanted me to have...He was amazing and is also funny .....I was in and out no B.S my experience was amazing..Thanks Car Credit and Nr.Greene Iam a happy customer

The customer service was excellent when they say they will put you in a car the same day they will. I have a low car not and a nice car. The Tony is a excellent salesman thank you guys for everything

These grimey motherfu"%ers been ripping ppl off since the 90's. They ripped me off once in 96 and again in 97. They've ripped off my cousin and a couple of my friends. From what I heard these days, nothing has changed. STAY AWAY FROM THEM!!!

They give us cars, but $20k a pop nothing below.

I purchased a Sonic LT 2012 back in March and it was was working great for the first 3 day after that I been getting something on the car fix every week. Transmission currently went out after 6 months haven’t had it for a year yet. Tried giving it back to them before the 30 days and they told me no.

Good cars good customer service my daughter bought her first car there yesterday

I went in here today after being turned down multiple times by different car places. I was super nervous. I read the reviews online. They made me even more nervous. My credit is horrible & all that. My salesperson was Abel (right by the door). I explained to him everything that was going on and why I needed a car ASAP. He understood, he said no need to worry you’re in the right place. I asked him did he think I had any chance of getting approved he said yes. They didn’t bullcrap me or waste my time. Everything was straight forward and to the point. Abel is a wonderful salesman. I’m looking forward to doing business with them. Felix was wonderful as well. They made me feel comfortable and not like they were just trying to get my money. I did drive off the lot today with a car thanks to Abel & Felix. Thank you guys again.

So I have been looking for a car for a while, but with filing bankruptcy, it is more difficult to obtain without a large down payment (which i don’t have). Dealing with this pandemic, I am cautious to do much outside of work. But car credit center definitely eased my fears. I was able to start the process before coming in. Once I finally got to them (took a couple of weeks for me to decide) I was in and out in less than 2 hours. The whole process made it easy and I was more comfortable. Thank you so much!!

I want to personally thank Phil Greene for making this process easy and quickly. Buying a vehicle can be painful when going back and forth about prices but at car center they get you approved without any additional hassles. Keep up the Great work Phil!

I've purchased two vehicles from car credit they have really good cars Frank was the representative that helped me both times thank you I appreciate it keep up the good work

My salesman Abe & the entire Car Credit team were great. Abe was very patient with me, he let me test drive all 3 vehicles I was interested in, answered my concerns and worked with me and the budget I wanted to spend monthly. The best part was my down payment, very little to nothing, even a payment plan for that and I was able to drive off the lot with my Kia Soul. Very Satisfied Driver

This was my first time buying a car and I was extremely nervous. After doing my research online for 2 months, I decided to go to Car Credit Center to browse used cars. On the first day I went, the team was extremely helpful and were not pushy sales people. They were understand and really took the time to make me feel welcomed. They helped me to find the two cars I liked. After, I went home, did some more research and went back to purchase they Hyundai I wanted. It was a wonderful experience and I would recommended anyone in the Chicagoland area looking for a used car to check our Car Credit Center.

Great service warm and welcoming. Takes the time to explain every available options that the buyer has before and after our purchase. Oscar was and is a great person to talk to about your car purchase. (Five Star rating across the Board...)

DO NOT BUY FROM HERE! They over charge for used cars, they cut your car off any chance they get. They do not work with you and they lie so much, never have the correct information, and everyone always say something different. The communication with the company is so poor and the employees are very rude over the phone especially Jackie. If you finance they make you pay for your car every 2 weeks. It’s so much I could say that’s wrong with this company! They need to be shut down.

I was in, they worked with me despite my credit, i have a very nice 2013 Buick, no payments due for 30 days so i can save my money, insurance, plates, registration, on star, i got everything in no less than 2 hrs shout out to my salesman tony

This was the worst experience a person should go through. I spoke with Mr. Greene and told him that I was looking to get a car. He took my information, ran a credit check, placed me on hold to speak with the underwriting department. Called me back in 15 minutes to tell me that I was approved and gave me information I would need to bring with me. Even wanted me to come in earlier than expected giving me false hope. I received a call from Tony the morning I was to come in. He let me test drive a vehicle and came back to tell me of some issues on my credit report which was the same report that Mr. Greene supposedly ran and got an approval. I came on public transportation 1 hour and. 30 minutes to be told something that could’ve been said over the phone. I called Mr. Greene back and he acted surprise. Then he told me that the guy who approved the loan was on vacation and another guy denied it. How upsetting and disappointed I was. I will never recommend your service to anyone and I don’t think it’s right to mislead consumers especially in times like this.

Had a good experience. Everything ran smooth and was not very stressful. Our car salesman Oscar was very helpful and knowledgeable with the process and everything he could to get me in car of my liking and with an affordable car payment.

I would be lying to myself if I gave less then 5 stars. If you have a reasonable income they have Reasonable offers. Luis was an amazing help. Greeted us at our car in 20 degree weather. I definitely felt welcomed off the bat. My first time buying a car and they all truly made me feel comfortable. I have no clue why everyone wants to call this place shady. . I think people need to evaluate their incomes better before they judge. Oscar also was a huge help also. He went back and forth car after car with me. And a big thankyou to bryan for being so professional and helpful while dealing with his medical issue.

Mr. Oscar was so very helpful , kind and very professional. I enjoyed my day thanks to Oscar. Mr. Danny was awesome as well. They both made my experience very enjoyable. Loved doing bussiness with Car Credit Center. Thank you so much

The worst decision I have every made in my life. I honestly hope no one gets a car through them. Their car are not worth the money they want you to pay for them. They own the finance company so you will end up paying almost 4x the amount for your car. Disgusting and I have had so many problems with my car it’s just a burden at this point I was definitely sold a lemon. Please don’t finance a car with them they are just horrible. The customer service is horrible. I wouldn’t recommend my worst enemy to go here. They are so shady I would never ever go back for another car. High miles and high interest. They cut my car off because they claimed I didn’t have insurance but I did but they never called or asked me to call and confirm that I did.Just please find another dealer because they are crooks!

My experience was great with these guys. Phil Greene did an amazing job with lining up everything for me. I couldn’t make in when he was working but, he passed my info over to Abble omg amazing job. Car Credit Center you guys rock!!

The salesman Raymond was very knowledgeable and personable.. He took his time and was went over everything in detail & it didn’t matter how long it took. Mike took his time and answered all questions pertaining to the vehicle he was also very knowledgeable... Make sure you ask for Ray & Mike, you’ll be in good hands...The finance guy Isai was very thoughtfully.

Mike Alba the sales representative exceptionally amazing. He was very personal , start to the point , his Customer service was beyond comfortable. I was worried about being turned around instead I drove off with something that fit me and amazing. I highly recommend his service.

Great place to get a good quality used vehicle! Felix & Phil are the best! Honest dealership, honest people who want to put you behind the wheel of a quality vehicle at a reasonable car note. Check em' out! You'll be glad you did!

I have never in my life written a review, but Car Credit center does not deserve any stars! A couple months after I financed my car I had to pay $900 to fix it. They refused to help in any way and accused me of causing damages after only one month. After a year of paying every 2 weeks and never missing a payment I totaled the vehicle and been harassed ever since for money I shouldn’t have to pay seeing as tho I was sold a lemon from the beginning. PLEASE DO NOT BUY A CAR FROM THIS PLACE. I thought it was my only option too but if I knew what I know now I would’ve bought a bus card instead!

I was nervous being a first time car buyer however that all changed when I met Raymond and Brian. They were able to quickly ease my stress of buying a car. They had great customer service and Raymond was able to give me options on the right car for me . My only down fall is the drive it took to get there but well worth it! Thanks guys for your help.

When I first went to car credit center I felt like I was being lied too, but Mr. Greene a who has been there for years said give him a chance to make it right, so I did. & I was very pleasantly surprised. I walked away with a car I love and they worked with my credit history being not so great and I had a repossession. I highly recommended this place and if you can work with Mr. Phil Greene!

~ My husband initially contacted this place a few days before Christmas Eve. I was told by the salesman, Luis, that he wanted to sell my husband a car and all we needed were the funds to cover taxes, tags and document fees. We both work so we finally had a chance to come in last Thursday (day after Christmas) Just our luck that the salesman (named above) just so happened to be off that day. Another salesman approached us on the lot and he was more than happy to assist us. We were led indoors to a sales manager named Mr Alba. He was helpful....at first. He asked us to submit a credit application, which we had already done so on the 22nd of December. These are not soft pulls. They are hard pulls which impact your credit score negatively!!! We advised him that our credit had already been pulled and he urged us to do yet another credit application. We came with our money in hand as we were instructed by Luis. There were no notes on file! NOTHING to confirm what he had discussed with my husband and myself. So here we sit in the cubicle and the sales manager goes to speak to a manager. We waited for a bit and after all that wait, the sales manager didn't even have the courage to tell us to our face that financing was not an option for us. Instead, he has the manager give us the news. I am a great believer that everything in life happens for a reason. Wether it be good or bad. We left that dealership and went to another car dealership and left there with a 2020 Chevrolet Impala with no money down. Look at God!!~

I bought a Nissan murano yesterday and had to buy a new battery today.🤬 The battery was no good. Of coarse today is Sunday the dealer is closed. That was last week it was on a Sunday and I needed my vehicle I had to spend more money out of pocket and buy a battery I have the receipt can you help with that?