South Chicago Dodge Chrysler Jeep S Western Ave, Chicago

RJ is the GOAT he definitely got me right… I took the bus up there and drove out in less than 4 hours. Can’t wait to build my credit happy I have a reliable car under 100k miles . Service from the manager was great as well. Easy experience and I would recommend even though many are avoid of Western dealerships.

Juan is literally the best. He helped me through a long 6 week process where I thought my car needed a whole new transmission when I went in turned out to be the driveshaft.He was always transparent & informative, & friendly.He’s really the goat! I can’t thank him enought to be completely honest. He helped me Immensely & schooled me a lot.

I was taking care of by Roy and Armando I literally walked in and drove out. They were great gentlemen I'm taking about really listening to my concerns, opening doors and truely made me feel like a super star. I got the exact vehicle I was looking for with barely any money down. If your looking for a car come see these guys.

I Came and Got A Brand New 2022. Hector was the best sales man I ever met! I love my new Jeep Compass 🥰. Go get a brand new Jeep guys! Ask for Hector ‼️‼️‼️‼️

They had a decent amount of CASH cars to choose from. I got a 2000 Jeep Grand Cherokee Limited with only 100k miles for $750. That was a steal! The process was easy and fairly quick since I wasn't financing. I wish they did a better job of "detailing" like they said they would but the outside was cleaned and shined up nicely.

Very good service, was greeted at the door and serviced by a great salesman by the name of Tremaine. 10 out of 10 salesman and great facility all together.

Friendly staff always happy to take my cars here when they need something. They tell you exactly what’s wrong with it never try to rip you off

I am so thankful for Hector and South Chicago Dodge for making my company car happen. Great deal. Hector gets the job done. The showroom team is welcoming and friendly. I am completely impressed with South Chicago’s management and service post sale; addressing concerns and making sure I was happy with my purchase. Thanks for installing my plates. RECOMMEND RECOMMEND

First day I have talk with Alex Ramirez he was so helpful. He made miracles happen. I was in doubt that I wasn’t going to leave out with anything. Guess what I left out with a vehicle and if u need miracles and u n hardship call and ask for Alex he make things happen…..😊😊😊😊😊😊😊😊

I got my first car! I’ve been trying to for years. And let me tell you, Hector is hands down the best for this. He helped me so much. I’m happy with my vehicle, all thanks to him. I’m happy!!

Tremaine offered great customer service! I was able to drive off the lot with a new vehicle same day

Hector was the bestttttttt salesperson I ever ran across he will get you what you need and you will love him always ask hector

This dealer is shady, good luck buying a vehicle from them. I offered full asking price for a vehicle if they fixed the tire light on the dash. They refused and lowered the price a few days later. I made several requests to speak to general manager and they would not get back to me.

I wanted to provide a review for David Tapia. He assisted me with my purchase and trade in 4/23/21. I drove away with a 2019 Jeep Grand Cherokee. He was very helpful and gave me multiple opportunities to test drive when I wasn’t sure what I wanted. Great experience and I would definitely recommend him and the dealership to a friend.

If you’re considering South Chicago Dodge, Chrysler, Jeep, Inc. and haven’t committed yet, I have one word for you: RUN. I came to South Chicago Dodge, Chrysler, Jeep, Inc. to potentially trade in my vehicle on 9/7/2021. Roy, the salesman I spoke with, was beyond rude. He assumed that, because I am a disabled woman, I would be unable to afford any difference on a vehicle if I traded with them. He was visibly shocked to learn that I have excellent credit, and I was met with utter disbelief that I would be able to pay for a car in any capacity. His behavior was unacceptable, prejudicial, and downright offensive. When they finally pulled the car I was interested in around for me to inspect, multiple dashboard alert lights were on (including check engine), the van was filthy, and the taillights were literally smashed in. When I pointed these things out to Roy, and mentioned how different the car was from the images online, he said “So?” as though that would excuse it. My ultimate message is to avoid this dealer at all costs. They wasted my time - don’t let them waste yours.

I definitely enjoyed my experience here. And Reggie was the best! If you ever are looking for a car please go to him, he will not steer you wrong!

Had a great experience at South Oak Jeep. Robert Booth made the car buying experience very smooth. Found the perfect ride for me and was great throughout the process. Highly recommend South Oak and Robert for future purchases.

Worst place ever. I wouldn't shop here. I called about a car and they said they are willing to negotiate price . I came to see a salesman who said they would not negotiate on the price. Then I called back and asked why they told me that and the woman I spoke to before said she was sorry to come back in and said now they were willing to negotiate the price. I went back in and they told me they wouldn't negotiate the price. They lie in this place.

Raul (R.J) Made my whole car buying experience great from the start to finish. Definitely made me feel at home. Big thanks to Tom & Jason too (the guys behind the scene). Definitely made it happen Got me a great deal on my brand Grand Cherokee with a 3rd row! Still in disbelief. Go see R.J now.

Alex Ramirez great customer service go see them if you’re looking for a great car or truck and a great deal

Tom S. is always helpful. Younger staff in service will take some getting use to.

i give it 2 stars only because they deceived me. i saw an 07 charger for 2000 dollars spoke with the sales agent and he said the car was still available so i told him im on my way. i gets there and he tell me he has bad news and tells me the car has mechanical problem's that it wont go over 20 miles an hour. waste of my precious time because he knew that when i spoke with him only got me there to try to sell me something else.

The person who help us was great, he answered all the questions we had ,

I can't speak for others but I purchased my first car from here back in 2012 and have always received good service. I personally feel its better to get your car serviced on the week day when it is less busy. Dave is awesome and hard working. The workers are always quick to acknowledge your presence and ask if you need anything. Some say dealerships are more pricey but I found out the hard way, I'd rather take my car here as opposed to a fly by night mechanic just to save an extra buck. keep up the good work guys

Raul took me instead of Diana. He stated near the end of the sale, that they don't take returns after purchasing the car. I've never heard that before. If I had known that, I would not have stayed away from this place.

Went in there thinking I was not going to be able to purchase a vehicle since a prior dealer denied me. Alex Ramirez help me out with a great deal. Walked out with a 2018 Jeep. And very happy and greatful for this person.

Reggie was a great salesman he's the guy to go see he got me out of my old 2003 Van right into a brand new 2018 Nissan Rouge.

Traveled from Elkhart to Chicago to see a vehicle they had listed online for $7,000. Never actually got to see the vehicle because it was "a block away" and "needed some work." After explaining our situation and what we were looking for, the salesmen immediately wanted to put us into a vehicle which was far more than what we were looking for. Pulled the old "you need something reliable," card. Salesmen was kind, but we just got the feeling he was definitely more interested in HIS sale than our needs. Would not recommend working with this dealership based on this interaction.

Had a great experience with Brian Johnson. We had a very difficult experience with a few dealers and had been searching for over two months for a car that will suit us. When arriving here Brian was very professional with us and helped us get a car made us feel very comfortable with that we are blessed. Check him out y’all ;)

I got a 2020 Altima & Alex helped me out so much! I appreciate It!

This dealership lied to me....both on the price and the financing (tried adding $1300 once I got there), agreed to it before I drove 2.5 hrs with my wife and 18-month-old to get the vehicle (which they knew), and told me in person that the woman from the internet service team that I communicated with multiple times may or may not exist but that it doesn’t matter nor did it matter what we agreed to. “It doesn’t matter what she said.” Words from the GM. The internet service team part was just odd. The sales rep said Chrysler does unusual things with their internet team like it was a separate entity that was outsourced. Then wouldn’t answer when I asked if the woman was in the back (I wanted to get her involved to clear things up). At best, they were rude and have extremely poor practices that cost me a day and countless headaches. But my experience makes me think the folks I worked with were not honest and this was a shady tactic. I’d avoid this place or be sure to get every communication in writing (not sure if that would help). And they hit my credit twice without even agreeing to a price. I shouldn’t have filled anything out without getting everything in writing re price first. I could’ve avoided that but trusted them.

Shoutout to Brian Johnson. This guy will take good care of you from as soon as you walk into the lot and walk away with your NEW keys. He made this experience more personal for my needs and not transactional like most sales men. Really great guy and this was my first time buying my own car. I’m super happy. Thank you Brian.

Darious is the absolute best go- to! He made everything so easy and quick. I was initially interested in a mustang but ended up driving out of the showroom with a 2019 Jeep renegade with only 10 miles on it!!!! I left super happy and when I found out a coworker of mine was on the lookout for a new car... of course I took him the nothing but the BEST! Now my coworker and I are super satisfied with the customer service that darious provided! Thank you for being so amazing.

Hector was my sales man!! He had good customer service! I came for a suv!! And it was sold ! Hector found me a nicer car and I am happy! Thanks south Chicago dodge for the sale!!

I came in looking for a reliable used vehicle after talking with Hector He put me in my first new car, he was very informative he taken good care of me. SSD is the place to go. I love my 2019 Dodge Journey (white) I name him Casper

My experience today was pretty awesome. I walked in with my mind set on just looking not buying, but to my surprise David L had a different plan. Within our first five minutes of conversation he informed me that he would make me happy today and I must say he did!! Between David and Eric they made my experience worth my long wait, David did everything to make me comfortable and ensured me that he would find the car I wanted. Thanks for being the perfect salesmen and dealing with me even when I was being annoying. I am in love with my new SUV and if anyone need a great salesman ask for David L he is very down to earth and a great gentleman.

The experience I had with Brian Johnson was exceptional. He delivered high quality service and got me in the exact car I wanted. He deserves 5 stars and I’ll be sure to continue to do good business with him. Thank you Brian!

Great experience with South Chicago Dodge! Hector was my sales rep and he was very knowledgeable and easy to work with. I’m very happy with the deal I got..unbeatable! Would highly recommend car shopping here.

I would recommend this dealership there always very nice always friendly they try to get to you at a timely pace but it's busy in the I love Larry at the service desk he's always nice and goes out his way to do the best he can he will listen to explain what's wrong and if it's still not working he will tell you to bring it back in with know problem that's call get service. Now the cashier need a little training the are not people friendly but 90 percent of my experience was good.

Raul (RJ) Fernandez is the guy to see. I went in for an appointment just to get some questions answered and he did everything in his power to make sure I drove out with the car I wanted that day. RJ pulled a few strings and made some things happen. Im grateful for him and he deserves a raise or a higher position because he does outstanding work and I will definitely be sending more customers his way. Thank you to RJ and the rest of the South Chicago Dodge Chrysler Jeep Team. All of you are awesome.

Hector was great help.He help me pick the car I was satisfied with. He was very respectful and helpful.

Walked in with bad credit and all kinda bad credit history, hector was on his way to lunch but stopped and helped me ... he was excellent very patient and explained all my options!! I’m happy with his service and I walked out with my dream car!!! Couldn’t ask for any better service !!! THANK U HECTOR #GOODPEOPLE

These people are crooks!! They we're calling me for weeks telling me to come test drive a car that I was interested in so I finally decided to go and test drive the car and most likely buy it. I wasted an hour and a half and they're going through paperwork only for them to tell me that they sold the car.

Mr. Hector Marroquin took care of me. He provided me with excellent service. I left south chicago dodge in the best mood.

Great experience with South Chicago Dodge! Hector was my sales rep and he was very knowledgeable and easy to work with. I’m very happy with the deal I got..unbeatable! Would highly recommend car shopping here.

Before we walked into the dealership, Brian offered to help us. We explained we had a specific truck in mind, and in 5 mins he came back and said I have a truck in mind, trust me. Little did we know he would pick out the right truck for us right out of the gate. It was perfect!!! Head over to see Brian Johnson to get a custom tailored experience.

I came to this dealership as soon as I walked through the door I was greeted by a man named Brian Johnson. It was the best experience I ever had at a dealership .From the start he made me feel confident and assured me that he will do the best he could to get me in a car I wanted. He did just that I finally got my dream car thanks to Brian. I highly recommend you go to this dealership you won’t t be disappointed trust me.

David Lupian was great; very helpful and understanding! He listened to us and was very patient Linden the sales manager also made sure we got a great deal for being first time buyer and we walked out happily with our new Jeep thanks to him!

Hector was a great salesman, really helpful. He explained everything to me. Customer service is through the roof. I recommend Hector!! See him today

Curt is one of best on the floor also Alex awesome 👌

8 days after temporary plate expired still waiting on S. Chicago Dodge to TCB. Left important documents at dealership in purple folder and never found by staff there. Discovered and complained about cracked windshield morning after purchase. Salesman changed from Dr. Jekyll to Mr. Hyde. Recommended Vroom and Carvana.

I am reading the reviews and I am wondering if we all visited the same dealership? I called about a Dodge Ram pickup on 5/13/2019 11am. I was informed the dealership had the truck but could not sell it until a financial hold was removed. I asked "Eddie" to please call me when it was, I would come buy the truck. On 5/14 A follow call from dealership was received also inquiring if that was my price range, being the same amount of truck? I explained it was, and really had interest in the truck. On 5/17 I was called from Eddie stating the financial hold was removed, I could come get the truck. I asked if I could give them payment over the phone because I lived an hour and a half away and didn't want it gone before I got there. They stated they could not do that, that I should just get there...So, I left my house. Called and spoke to "Eric" I was on my way, told him the distance, offered payment yet again. At 7pm Eric called, I answered told him I'm approximately 20 minutes away 2 1/2 hours sitting in traffic/ driving there, he said he pulled the truck in front for me...I got there 730pm. Eric introduced himself, went for the keys...walked over to me and said, "Oh, I didn't know, my co-worker sold the truck".....No apology, no nothing....I said, "Thanks, I'll be sure to leave a review of my experience". Here it is...I did manage to make it to work by 1030pm...So I guess there's the highlight. To me, it was bad business. Readers can judge for themselves.

Mr. Hector was extremely helpful with my car purchase. I walked in the dealer thinking I wasn't going to get a car but he made it happen! Thank you so much for the great help and awesome customer service! Will be back and will recommend him to all my friends and family.

I had a great experience with RJ. He helped me get into an 2020 used car. Highly recommend!! Thank you Rj.

Hector was my salesman he did a great job helping me out today purchasing my first car.

Spoke to associate Juan about a really good deal for a car. Went to this dealership to buy the car and I live an hour away so I called before I left TWICE and they confirmed the car was there. When I arrived they told me the car was sold HOURS ago. I was extremely upset to find out that I just wasted 2 hours. Very unprofessional dealership and I think they post really good deals to bait and switch customers.

Not nice at all, I have a perfect 800 credit score and these people didnt even get to see it because they wouldn't even consider discussing prices on a Dodge Charger. It had to be dug out of the snow to even test drive it and there were scratches on it but they wouldn't even entertain discussing price

Came to look at a Used Car they had in stock. Happy that they didn’t waste my time trying to put me in a different car. However, they did attempt to add a 3500 dollar “premium warranty” to my bill without my knowledge and get me to agree to a loan without telling me the interest rate or showing me the break down of what would be in the loan as far as fees and taxes. When I pointed this out and asked for a printed version of the break down, they weren’t very happy with me. Additionally, I had 3 inquiries into my credit after leaving there. I was expecting one. Just another thing they weren’t up front about. They left a residue from a sticker on the back driver side window. When I went to clean it off, I found that there were two tears in the tint as a result of them tearing the sticker with too much force. Additionally, the residue from their sticker is impossible to get off. The entire windows tint will have to be replaced. Finally, the after the test drive, a TPMS light came on as I was driving the car home. They had the tires inflated to 45 PSI when the tires should have been filled to 33 and 32 PSI. Overall, this place left me with a bad taste in my mouth. I wouldn’t send anyone to this dealership unless they were willing to bring their own inspection tools and were ready to peruse their loan terms and charges with a magnifying glass. Salesmanship is one thing; but trying to sneak a premium warranty that is worth 23% of the cars price is damn near theft.

Reliable and responsive took my Jeep in and had it serviced and a couple repairs done. This was completed expeditiously had my Jeep back in a day. Wasn’t quite satisfied with the way the car was felt at high speed talked to the services guys and they agreed to balance the tires and check for structural integrity, which they did now the car feels great and I can testify to their commitment to customer service. Thanks Larry Christopher L Davis

Came here for an oil change. Specifically told them to use a specific kind and instead, they used a cheaper one. At check out, I noticed the price was significantly lower. So after waiting for 2 hours, I had to wait for them to fix the mistake that they made.

I am looking to buy a new vehicle, the salesman Hector Marroquin really took his time with me and explained all my savings and yes I will be back to see Hector Marroquin, and I will absolutely recommend him to my family and friends. I've visited this location again, my salesman Hector Marroquin is an amazing person, l can't wait for the day that l can, and will purchase my new Jeep Wrangler from him by the end of the 2020, my second review for Hector Marroquin.

This is the second time I've worked with this dealership. I strongly recommend you come here, especially if you are a first time buyer and nervous about the process. Antoine took care of me recently and his experience and genuineness made this scary and lengthy process a breeze. Thank you!!

My experience was awesome, I was drawn to South Chicago for their great black Friday deals. I'm so glad I decided to go to. The salesman ( Darnell Brown) was so helpful and friendly, he made the whole process go really smoothly although it was 6am and the store was packed but he wasn't rushing me he was intent on helping me. Best of all I got a nice car for an unbelievable price. I'd definitely recommend that you start your car search here. Thanks Darnell and thanks South Chicago Dodge.

Worse service I have ever experienced. Very unprofessional, rude and all about a dollar! I came in inquiring about a car and their only concern was how much money I had. I was suppose to wait 1 day for an answer, never heard back from anyone after a full week. Spoke to the general manager TOM and he is as rude and lifeless as they come! My credit was ran illegally twice with no authorization. It doesn't take 3 credit inquires to obtain 1 score! Nothing was done for my inconvenience, not even an apology! I will be reporting this dealership to the BBB, as well as obtaining an attorney because it is clear South Chicago Dodge thinks my personal information is a joke. Will never recommend a soul to this place. Don't think you have to settle with incompetence and ignorance just because you lack less than a perfect credit score. There are plenty of dealerships that will be happy to assist you with some respect. Be careful!

If you are ever in need of a car go to South Chicago Dodge and ask for Brian Johnson. Not only did he help me get the right car to fit my budget but he made sure it was't an all day process! I definitely will send my friends and family to him. I also appreciate all the hard work he put in to finding the perfect car for me. Thank you

We came in hoping to leave with a new car and Hector made sure that happened. We explained to Hector that we had a horrible experience at another Jeep/Chrysler/Dodge dealership just the day before and he made sure to take care of us. He asked what we wanted to spend and what car we wanted and he made it happen for us. We got exactly what we wanted for the price we wanted. Now that’s how car buying should be. We recommend Hector Marroquin

The best experience I’ve ever had in a dealership. Brian Johnson is the best.. He got me a BMW. If your looking for a new car ask for Brian Johnson.. very smooth and knows what he’s doing.. .. not your ordinary sales representative..

Luis R Banuelos THIS IS THE MAN YOU WANT TO SEE!! He makes miracles happen!!! This was the best customer service I’ve experienced anywhere! He’s compassionate and dedicated to getting you what you want! I couldn’t have asked for a better experience with getting my first car!!! If you come here (which you should) ask for ROLANDO!

I drove from Louisville, Ky to This dealership and Brian Johnson was my salesman. He was very professional, and personable gave me all the details I needed about my wrangler (which I received a great deal on :)) I highly recommend him for any of your car buying needs.

BEST car buying experience of my life. Before going I read the reviews and found out that Terrence P. was the best saleman to talk to and they didn't lie. I came in, told him what I wanted and how much I wanted to pay and he BEAT that price with a smile on his face. I seen a lot of complaints about this dealership but if you know what you want, know your credit score, and did your homework, you won't disappointed. 5-Stars from me!

<<<<<DO NOT BUY FROM THEM >>>> <<<THE USED CARS HAVE ACCIDENTS THAT WERE NOT REPORTED>>> <<LAIRS>> If there's a ZERO star for rating them, i would've put it for their service. bunch of lairs and thieves. [True story] I found a Toyota Rav4 2017 listed online for $17,000 and i called them to negotiate about the price over the phone because i live about 150 miles away and wanted to have everything done over the phone so when i get to the dealership i can only view the car and pay the price that we made a deal about. over the phone the guy called Karl made the deal with me about the car for $15,500+tax+..etc. I decided to take the trip, the car had many damages that they never told me about and they have an accident that wasn't reported on the Car-fax report, the front bumper was painted (cheap labor) with a color that doesn't match the body. i was okay with all that , i was thinking that i'm going to spend couple more thousands so i get the car to be in a nice shape. we decided to buy the car and asked for the full price including taxes and everything. they lied about the price they gave me over the phone and told me that $17,000+tax... is the lowest we can get to and the car will be sold out of the door for $19,000. I was so upset and they didn't even care that i drove over 150 miles to get there. they were trying to bring me to see the car and sell it for a different price. WHY WOULD YOU DO THAT TO PEOPLE? overall, I've had this bad experience with them and wanted to share it with everybody so you would be aware of the I promise that nobody paid me to write this review and all the information and events were real and happened on Saturday 11/24/2018, 2:30-4 PM.

Hector, did an amazing job assisting us and getting us in a vehicle in a promptly time!! Very good people to do business with.

I made an appointment to see a vehicle 2 days prior, I did not have an exact time but I did assured them that I was going. I had 3 different representatives call me in the morning on the day of my appointment!! I guess they are persistent, cannot blame them, it is their job. I did explained to them I was going today, plus I even called an hour before to let them know I was heading. Well... upon arriving it took about an hour and a half just to see the vehicle I was interested in. I was extremely displeased at the way the vehicle was presented!!!!! First of all the vehicle smelled disgusting, it was filthy!!!!! The tires had no thread on them!! The oil was dark brown and not honey brown!! There were many under scrapes on the vehicle!! Plus when I drove it it had a nasty sound on the bottom, and the vehicle did not have no brakes!!! If South Chicago was so persistent in calling me to make sure I was going to be present, at least make the vehicle look good!!! I made an offer but they rejected it, regardless I am so happy they did because that vehicle is not even worth what they are selling it for!!!

I phoned this dealer prior to visiting to find out more details on the vehicle of interest. I spoke to a sales associate by the name of John, who then asked his sales manager if the listed price of the vehicle was negotiable. Even after I was told no, I stated I would be coming to look at the vehicle in person and John would be there as a point of contact for me. I walked into the dealer and asked for John, another sales associate stated that they were unsure where he was but he would be able to assist in his place. I told him what vehicle I was looking for and the gentleman went to find out where the car was located on the lot. When the gentleman came back, he informed me that the vehicle has not been on the lot for the last three days due to issues with the engine. Upon hearing this I was infuriated, as I just drove 1.5 hours to see this vehicle and I even called beforehand to verify the car had not been sold. The salesperson deferred me to the manager at this point. When the manager addressed me, his first was reaction was to act in a playful regard as if it was ok that the vehicle was not on the lot as there are plenty to look at. Above this, he took zero accountability for providing misleading information. His behavior was distasteful and very insensitive. This dealership operates in poor taste, and should really consider reassessing it’s core values. Clearly, they do not hold customer service at the forefront of their foundations . Consumers have options, and South Chicago Dodge Chrysler Jeep is not it.

Just purchased the 2021 GT Durango! RJ was amazing. Setup an appointment with him if you want great customer service and a great deal.

Had a great experience last time I bought a ram here. This time was much different. They put up an internet special for a ram warlock for 30k. I My wife went to check it out. Told her the lowest they could go was 40000 plus I would need a $5,000 down. This all took place while I was at work. They decided to go ahead and run my credit report without my permission not even bothering to call me and ask. Waste of time. This was b.s...Dodge said we can't believe everything they post on the internet they do that just to lure us in. The last truck I bought there with the same type of internet deal which they had no problem with. I just think if you're going to post a deal you need to hold yourself accountable and your dealership for it.

They must be writing their own reviews because Yelp has them at a much lower rating than Google. Wish I would've seen the reviews before I brought my vehicle. Friday night I dropped off my car. Towards the end of the day they had my vehicle on Saturday for a check engine light. When I turn on the car to leave the lot the same light came on again. I bring it back and in and they tell me I have to bring it back another day because it's too late in the day. We agreed I would bring it back today Wednesday early in the morning so they can have it ready the same day. That brings me to today... I drop it off at 7:30am when they open... apparently they only had one guy checking in vehicles because it literally took an hour for them to check me in and the cars behind me were blocking off the right lane on Western Ave. Did they apologize for this? No. Not a big deal. I just got off the phone with them at 5:40pm and they tell me the car is not ready. I said can I just pick it up and bring it back another day. The car was driveable... and they said it's taken apart right now so no. I asked for a rental and they flat out said no. I asked for a manager and the guy said the managers are gone. Did they call me to tell me it wasn't going to be ready? Absolutely not. I've been waiting around all day for my car for nothing. Talk about poor customer service. Well overall poor service too because it's the second time because they didn't resolve the issue on Saturday. Do yourself a favor and take your car elsewhere. Now I remember why I ended up not buying my car from them. Now I know to not bring it in for service as well. Should've known better.

Great experience! We got a great deal on a used car, and the whole process was quick and hassle-free. Our sales rep was Brian Johnson and he was very friendly and helpful.

Hector Marroquin was my salesman, he is really friendly and made my experience really great and easy. I really recommend him, you will not regret it! The vehicle selection here is really good

I came from another state and purchased my 2018 BMW from Brian Johnson. He was very professional and knowledgeable about the luxury cars. He was honest and I recommend him without any reservations.

I had an excellent at South Chicago Dodge Chrysler. This place was great ! Kevin Turner was my salesman and he was outstanding. He helped me pick out a perfect car fit for my pleasure and taste. Going to buy my first car was a pleasant experience and I highly recommend him.

I bought my vehicle on a Thursday 3/24 at 4:00 pm. My check engine light came on at 6:00 pm. The very next day Friday 3/25 morning I brought my vehicle back and let the service manager Louis know that the check engine light was on. He stated to bring my vehicle back in the following Monday 3/27. I arrived at dealership on Monday morning at 8:45 am. I wasn’t notified by my salesman until 12:00 pm to drive my vehicle into the garage. At 4:00 pm I went to the service department to see what was going on because no one told me anything. My vehicle stayed at dealership from MON 3/28 - FRI 4/1. I had to call on Friday 4/1 to check on my vehicle because days went by and no one called me with an update. My car was dropped off that Friday 4/1 afternoon. On Sunday 4/3 check engine light came on again and went off later that evening. On Tuesday 4/5 my vehicle shut off on me. When I turned it back on there was a funny smell, my vehicle was shaking and check engine light came on again. I called Louis and he had a tow company come and get my car. It’s Friday 4/8 and I had to call again to check on my vehicle because once again no one called to update me. According to the technician I will be without my vehicle for another two weeks or so. I asked Louis the manager for some sort of compensation for not having a vehicle to work and support my son and he said ‘’NO”. I have lost money and time and dealership does not care about any of this when I spent my hard earned money buying a vehicle from them. Please don’t shop there or you will regret it as I have. ********DO NOT BUY ANYTHING FROM THIS PLACE********

Rj helped me find a used car I inquired about he pulled it up went for a test drive and once we got back he made it by far the easiest it can ever be to sign for a car. 100% recommend doing work with Rj fast simple and as helpful as possible.

I want to start by saying this place was hell on wheels. I purchased a car with them in July, my temp plates expired in august I was told since I reside in a different state that they’re only allowed to give me one temporary plate so I did not get my original plates until October so I couldn’t even drive a car I brought until October because they sold me a car without a title. The car they gave me was infested with bed bugs and when I made a complaint about it they made it seem like I was lying about the situation. I was also promised a free oil change after buying the vehicle and when I took the vehicle to them I was told that they did not give me free oil change option the sells rep Curtis did not seem like he cared at all instead he asked why I waited so long to get an oil as if coming early would of made the situation better. I am disgusted with their customer service I will never come back to this place and I don’t recommend anyone buying a vehicle here. They’re highly unprofessional and I’m surprised that they still have their license.

Bought a used dodge journey 9/21. had to take it to the shop 7 times in less than a year. nearly catastrophic engine failure while on the highway, trans is shot. i should have walked when i had the chance

Armando and roy did an awesome job thank you. We love our new Dodge Journey. Could not have found any nicer, friendly sales people ever.

Never ever visit this place, they are fraud, and wasting your time and your mind.

l called them and ask them if l need an appointment for oil change and they told me to just walk in. When l did walk in they said service is closed on a Saturday. Drove 40 miles back and forth for no reason

Omg Alex Ramirex is the best sales person there he made me feel comfortable and knowledgeable about my new car he was compassionate he even sat in my car about an hour to help me set up my voice command I recommend if you are considering buying a car purchase from South Chicago Dodge ask for Alex Ramirez tell him Deetreena sent you best experience ever with my purchase 😀

This is a very nice car lot to shop the salesman seen we was undecided in if we could get a up to date car but the salesman reassured us we and his team would do their best and now we are the proud owners of a beautiful Mazda suv that me and my wife are very happy with thank you mr. Armando Bautista And south Chicago dodge

Saw 2016 ram pickup truck advertised on Edmonds for sale got there was told the truck wasn't available needed a new transmission.

It was a great experience here with reggie he made sure I got what I wanted great salesman!! Reg the man 💯💪🏾

The service department was very helpful over the phone. I called to tell them I was having my vehicle towed to their location. I explained everything that was going on & they said they'd take care it & they did!

I just want to say Mr.Reggie was really great with helping me. I like too let you know Mr.Reggie is a awesome Salesman. Thanks you Mr. Reggie I real love my vehicle.

Disappointed with long wait for an "express oil change ". They did make any concessions for oil change contract, purchased with vehicle and charged for services! Lost 3 of 4 oil changes purchased in advance because I was not driving my vehicle over the past year and one half during the height of the pandemic.

They have had my car for 2 full weeks and no estimate as to when they will finish the repair. No communication from the service department... or customer service

Hector was a great salesman but they sold me 08 BMW X5 that had not been checked for any problems before I bought it when I asked them to check some things he told me that I would have to pay for that. So because they didn’t check this vehicle for any problems after I left not even 3 hrs later the 4x4 malfunctioned and I could not stop on the expressway and totaled it. This is not my fault this is their negligence. So I towed the car back to them and they gave me my money back but I will never shop here again

Took my car there where I bought it from to get service at 5am they open up at 7 I was the only car at the garage door gave my key to a porter Only to get called at 730 about my problem heard nothing till 12pm still haven't looked at my jeep

Hector did a great job! He honestly helped me and was very kind and down to earth. He was not pushy and was realistic. I would honestly advise anyone to come down and get a car - BUT ONLY from here.

South Chicago Dodge on WesternI visit there today inAlex was my salespersonAnd he took care of me he was concerned to make sure I got in a very good carOkaylCan I see get a very nice carChevy Cruze 2019He asked me what kind of car was I looking for and what what's myCould I afford for a payment and I told him and he make sure that I was able to get what I need is a very good cell phone that I do not know what I would have if I did not feel

I contacted this dealer via their website and they insisted I come into their store to discuss the price. I haven't had a dealer refuse to work out a deal in advance in a really long time. They obviously didn't want my business, so I won't be shopping here. For anyone doing car shopping you should always work out the deal in advance either via email or the phone. It makes it easier to do comparison shopping. I also negotiate financing up front too.

SCAM ARTISTS!! the sales team here will tell you just about anything to get you to purchase a vehicle. I bought a 2020 Audi from here in March and was given 2 guarantees when I purchased: 1. If there’s anything wrong with the brakes, the dealership will pay for repairs 2. They will supply me with a spare tire. Reggie, the sales associate I was dealing with did not hold true to his word on either of these. 4 months has passed and thousands of dollars spent later, and he does not return any of my communication or tell me how I can get reimbursed. I never write reviews, but the Service here is genuinely awful. If you are looking to buy a car, I’d advise going literally anywhere else other than here (unless you like headaches and being lied to)

Brian Johnson was EXCEPTIONAL!!!! Explained everything in FULL detail about the entire purchasing process. Based upon my credit he was honest and upfront about my options. He went above and beyond to find the vehicle I wanted. My experience was great. I was here less than 3 hours. They were very courteous and professional.

Don't go here if you are looking for a "Dealership" experience. they really seem intent on not providing a buyer service attitude. you want that car, and it's missing a body trip part, "Not my problem", "and you know it". The culture here comes off like waht one could expect from a used car lot. Customer care is not their strong suit. would not reccomend. Would have bought a Second car here , within a week, but did not because the service was soooooo lacking. Went somehwere else the following week instead and bought another 2018 model car.

Curtis Rupert Thank You For being Quick And Getting Me A Brand New Vehicle And Being Really Nice

David Tapia took excellent care of us. Outstanding service provided overall. David's transparency throughout the entire process was top notch. We got exactly what we wanted at a great price. Because if David and other staff we will definitely be referring others to this location. Great job!!

Walked in with bad credit and all kinda bad credit history, hector was on his way to lunch but stopped and helped me ... he was excellent very patient and explained all my options!! I’m happy with his service and I walked out with my dream car!!! Couldn’t ask for any better service !!! THANK U HECTOR #GOODPEOPLE

They fix my car awesomely all the time. However, they're a bit backed up but it was communicated at drop off.

Showed up to this dealer looking for a car that was listed on their website. Before showing up I made a call to make sure the car I wanted was still available and the person on the call said yes. When I showed up they sat me down and the salesman told me he would be right back not telling me what he was leaving for. He didn’t come back after 30 minutes and I got up and left. Terrible service.

Bought my last 4 vehicles here. Sales members that I've dealt with were friendly and knowledgeable. Even though I got low balled on my trade in, probably because I have true car pricing, I still got the vehicle I wanted. Service department staff are always friendly to me. Absolutely love Larry. He's always in a good mood. I've been going to them since 2008. Never had any issues.

Just bought my Jeep grand Cherokee here. Our favorite Salesman Hector did the job made getting our dream car possible. Thank you so much Hector he is the best make sure to ask for him when you go in. Best experience ever!

Brian Johnson was a great help. I was stressed about buying me a new car and Brian made my experience so much better . He’s the best sales consultant I’ve ever came in contact with . He was Very pleasant , outgoing but also stood on business . I walked away with my KEYS! Thank you south Chicago dodge and a special thanks to Brian .

I scheduled a test drive for a specific car i saw online. We even called to confirm the same day. When we got there, the car was "down the street" because something was getting cosmetically fixed and they had no way to get it. The images online showed a car with no cosmetic damages. The salesman then proceeded to try to sell us other cars we had no interest in. Waste of a time.

I had a very wonderful day at this dealership. Brian Johnson made sure my first experience with buying a car was insightful, careful, and enjoyable. He really took his time to make sure I understood the process and made sure I still can be be stylish and affordable.

Went n for transmission pan replacement it was pretty quick done pretty good the price was okay they quoted me a higher price but when I got there the price was less so I was happy with that and agave in now but I really wasn't in a rush because I have more than one car so I left it overnight pick you up in the morning so far so good. But a while ago I took my car there for a recall for the airbags but they could not seem to get my glove Department back in the proper position it irritated me but I fixed it myself I just don't want to go back

I was a little skeptical about coming into the dealership but David L. and RJ were exceptionally helpful. I love the fast service and great sense of humor. I walked in cautiously and drove away with a brand new car!❤️ HIGHLY RECOMMENDED!

Hector was really great at selling me a car I know were I am going for my next car. He is the best salesman on the floor

It was a straight blessing coming here to get my Truck. After going to 5 dealerships the last couple months and dealing w some shady salespeople, I finally had a great experience with Brian Johnson! This dude was really genuine and full of integrity! He handed me the carfax right away without me asking for it. This dealership gave me almost 2000 more for my trade in and a lower interest rate than other dealerships!!!

Put a car up for sale that doesn't even run and not just one of them at least three they posted.Had me come there for nthn.

We just bought an Audi Q5 from here with such a great rate and deal. Our salesman Hector was the best! He absolutely went to bat for us and got us just what we wanted and he was so so nice! Truly recommend coming in and asking for Hector!

And my sales personal just great made like buying a car and I was in and out go go get your car I say go it's easy I didnot need a co signer or anything with my less than perfect credit yes yes yes and I drove off a miricale I say go get your car today

Roy help me and happy to say that he got a band new jeep Renegade off the show room floor. I’m happy they was able to help. Go see Roy if u need a car

I came in looking for a reliable used vehicle after talking with Hector He put me in my first new car, he was very informative he taken good care of me. SSD is the place to go. I love my 2019 Dodge Journey (white) I name him Casper

Showed up to this dealer looking for a car that was listed on their website. Before showing up I made a call to make sure the car I wanted was still available and the person on the call said yes. When I showed up they sat me down and the salesman told me he would be right back not telling me what he was leaving for. He didn’t come back after 30 minutes and I got up and left. Terrible service.

Traveled from Elkhart to Chicago to see a vehicle they had listed online for $7,000. Never actually got to see the vehicle because it was "a block away" and "needed some work." After explaining our situation and what we were looking for, the salesmen immediately wanted to put us into a vehicle which was far more than what we were looking for. Pulled the old "you need something reliable," card. Salesmen was kind, but we just got the feeling he was definitely more interested in HIS sale than our needs. Would not recommend working with this dealership based on this interaction.

Hector was a great salesman, really helpful. He explained everything to me. Customer service is through the roof. I recommend Hector!! See him today

So I finally felt as though I was ready to purchase my first car. I was going in knowing I was pre-approved through Capital One Auto Financing and having already combed through their inventory online. Saw a Toyota Camry and told myself, that's the car for me! I walked in with my mom and asked to speak to Ian, who I had been in contact with for a few days to be sure everything would go smoothly for me. I was immediately approached by Jack (can't remember his last name) as I walked in and he sat me down after I asked for Ian. After asking a couple of questions (how much would I be able to pay if I was doing a down payment, how much did I want to pay a month, etc) he went back to speak with his manager. My mom and I began getting a little agitated because we thought the entire process would be dealt with Ian and before I put pen to paper, I requested to see Ian. Ian finally came out to introduce himself and assured me that I would be in good hands with Jack, who was the salesperson. Once I was reassured, Jack explained the process to me and I stalled at hearing he wanted to pull my credit and shop around for the best offers. I'm thinking, I'm young (24), my credit history isn't that long but I do have a decent credit score, and that shopping around for good offers would be something that only people with really good credit could afford to do. But after discussing it with Ian, he assured me that it was my best option. Long story short, I ended up getting the 2011 Camry I wanted same day with no money down and an awesome monthly payment well within my stated limits (300.00 a month!). I was extremely satisfied with my interactions with everyone (Jack, Raul, and Fred, who did my financing paperwork) and I am so happy to finally have my own car! It wasn't a very long process, either. It took less than 2 hours to do everything. Definitely glad I walked into this dealership!

Bought My Dream Car Here ! Brian Johnson was very helpful with me in the process. I was greeted at the door with a smile . Mr. Johnson made sure I left satisfied. Definitely recommend to anyone who’s unsure about car buying , these guys know what they’re doing !

These people are crooks!! They we're calling me for weeks telling me to come test drive a car that I was interested in so I finally decided to go and test drive the car and most likely buy it. I wasted an hour and a half and they're going through paperwork only for them to tell me that they sold the car.

If you are looking for a new car I highly recommend South Chicago Dodge. Luis Rolando was very helpful, he got me a good deal on a vehicle for the whole family to enjoy. They took my trade in no questions asked. Customer service is excellent fast paced environment.

RJ gave my son such a great deal, i had to buy a car myself off him! thx RJ!!

William Massenburg sold me my very first car (used 2014 Ford Focus), and I still use it to this day. He is very thorough, giving me all the details and specs of the car, and he's always someone I can call on for car advice. I highly recommend setting an appointment with William.

My Mom and I came in looking for a first time car. Hector Marroquin took care of us, he answered all the questions I had as a first timer. He made the car buying process fast and easy, it was amazing. I highly recommend.

I had the best sell man it was Hector. He sold me a Ram a year an a half ago saved me a lot of money. Now I bought a Jeep Renegade and again I am very happy with his service and help. I will be coming to South Chicago Dodge been a customer more than 15 years ago.

I had an awesome experience at the dealership. Alex was a awesome customer service agent.

Ok. First off let me say the salesman (Chris) that sold me my car was extremely friendly and very nice and helpful. Got me in the car I wanted and I left a very satisfied customer. However. I had gotten my car on May 9th. I had popped my tire on May 28th. I had called this dealer and countless others to see if they had my tire in stock. They didn’t and said they had to order it. That it would be there later that day and I can get it fixed the next day. After calling a few other places with no luck, I called back and they said it would take until Monday to get the tire. I couldn’t wait that long because I had to work the weekend. I ended up taking my car to a different dealer in Tinley park who had my tire in stock. That dealer ended up doing a poor job which resulted in my car making a noise when I drove. I came back to this dealer on Monday, 1. To see what the noise was and 2. To figure out why another one of my tires PSI went from 27 to 6 in a matter of 15 mins. I assumed it was a nail. I was correct. I explained to the mechanic what my issues were. He told me the noise was just because I had a new tire with “old” tires. My car wasn’t even a month old so I didn’t consider my tires to be “old” or at least so much so that it would cause my car to make a noise that it shouldn’t be making. I know nothing about cars but I know for a fact that the noise wasn’t from a new tire. The noise sounded like a popped tire scrapping against the floor. He fixed my other tire that had a nail in it. But completely ignored the noise coming from my car. I THEN I took my car to a mechanic in Streamwood that a friend recommended and they told me the noise was from my tire not being balanced and from careless people who didn’t change my tire right. This dealer was looted the day before I took my car. So I understand the frustration the workers might have had. BUT if you cannot do your job correctly or do not have time to fix it then let people know! You make yourself look very unprofessional and causes inconvenience to your customer. I’m very disappointed because he made it seem like I didn’t know what I was talking about and clearly I knew it wasn’t from a new tire. However the staff was friendly as always.

Hector was My salesman :) he was amazing ,and very friendly and made Me comfortable especially for me being a Women I will definitely recommend my co-workers and family :)

I wanted to express my great experience with Tony G, he is an Awesome Salesmen he treated me with the upmost respect and listen to what I was looking for I got my 2019 Jeep Renegade with no problemo, I would recommend him to my family and friends. Thank you for treating like family. Your great!

My experience at South Chicago Dodge Chrysler Jeep was a wonderful experience upon purchasing my car my salesman was Eric was the kindest salesman he made sure that I was very well taken care of I recommend anyone to come in to get a your Great deal. I wasn’t expecting to be there long but the time was worth it. I’ll recommend everyone to come to South Chicago dodge Chrysler on 74th West. Kudos to Eric the best salesman .

Brian Johnson was an awesome salesperson! We came all the way from Rockford to buy a 2018 Armada and I got the payment I wanted. He was knowledgeable about the vehicle and was patient and nice.

We came from Rockford to South Chicago Dodge to look at a 2018 BMW. We were very impressed with the professionalism that Brian Johnson exemplified throughout the buying process. Brian is very knowledgeable about the foreign cars. He was honest and we got an awesome deal!

During my time at South Chicago Dodge Car Lot, I had a very vague idea of the type of car I had and the type of payments I wanted to make on it. Michael Major, one of the salesmen there, was one of the biggest assistance during my time there. During my visit and sit down, he was very personable and was able to give me a great amount of information on all of their cars and prices and deals. He cared more about getting me the car I wanted and not about getting the money out of pocket. A highly recommended salesmen.

My car salesman Eric LaBauex is amazing, he got me the best deal ever...everything I wanted...I trusted him from the moment he introduced himself he stated that he was the luckiest Salesman for having me well I felt like the luckiest purchaser to have had him to take of me! Very knowledgeable! Thanks to Eric I’m riding off in my Brand new straight from the sales floor 2018 JEEP RENEGADE💯

I was REFERRED to this location to work with a specific salesman a few years ago to purchase a NEW van. He did a great job helping us get a new van and then a couple of years later we went back to him and got another new van.... Now he is no longer there, so we will see what happens when its time to purchase again... Service department has always been great and Larry kept up the Greta history I've had...

I got a great deal on a 2014 Chevy Sonic LT. Curtis Rupert, salesman, was very helpful and answered all of my questions and concerns. Id highly recommend doing your car shopping at this dealership, they make you feel like family.

Why is zero stars never an option? I purchased a 2013 Dodge Caravan from this place because I was nearing the end of a bankruptcy and I was desperate. But please, never make any big purchases out of desperation. This was the biggest mistake I made. This place has always had bad reviews. They have a bunch of fake positive ones. However, one way you can always tell the difference is how vague the fake ones are and how specific the real ones are. I was even considering having someone come beat up one of their employees but I'm a mom for Pete's sake! Anyway, these people are very unprofessional once they get your money. In hindsight, they were quite unprofessional before they got my money. But again, I was desperate. They are liars. Service is always overpriced. I came in because I heard some ticking coming from my engine. which was covered by the warranty. The service rep claimed to have fixed the problem but couldn't help noticing another problem that wasn't covered under the warranty. I said no thanks and left. Everything seemed fine until I tried to drive again. That sound was still there. This time it was different though. Instead of rushing back, I continued to drive the vehicle. Until my heat stopped working out of the blue. That heat was my favorite thing about the van. However, when I come back he said the warranty was expired and I had to pay $775 for the repair! That seems a bit steep to fix the sensor? Don't you think? The warranty was a waste of money. I will never purchase even a snicker from their vending machine. Stay away!

South Chicago Dodge has EXCELLENT SERVICE!!!!! . With Brian Johnson amazing help got me my first new 2018 Dodge Charger. WHICH I LOVE TREMENDOUSLY.. I WOULD RECOMMEND ANYONE TO THIS DEALERSHIP, Especially with Brian Johnson helping you get the perfect car you need. Best dealership & service I ever had. Especially with multiple dealerships turning me down. Their service will give you the best opportunity for your budget. Best Dealership & only Dealership I would purchase any vehicle from..

Hector Marroquin Was my salesman for a recent purchase of a Jeep Cherokee. He is extremely professional, extremely friendly, passionate and thorough in every way . His knowledge and patience made me feel comfortable in the entire process . I will do business at this location for years to come Thank you very much Sincerely Dwayne Chandler

Went to get an oil change. They were quick (about 1 1/2 hours) and professional. Will go back again.

My salesman Luis Banuelos was very attentive and knowledgeable about the sales process. He also was patient and went above and beyond to help me secure a vehicle that was a perfect fit for my family....

Hector was a great salesman... he gave me a great deal on new Journey. Little that we knew that we knew each other from grammar school. He took a lot of time taking care of me and patience.

I executed my transaction with Ramon Torres. I have nothing but GREAT experience with him!!!! Super Personable, knowledgeable and keen to our needs. He is the go-to guy!!!!!

Very disappointed wirh this dealership. I thought dealerships did 127 point inspections on the used cars they get in to sell. I just bought a car on Friday(Nov. 30th) and 20 miles away the low tire lights went on. Brought it to the neighborhood mechanic and needed 2 new tires. Also all the sensors in the tires dont work. What a joke, put 500.00 dollars in in 2 days. The manager wasnt in to talk to so I had to leave a message. Lets see if they call me back. Now its already going to be 380.00 for 4 sensors. Wow, wasnt ready for this. I will keep you posted if they dont return my calls. Well, they didnt call back, and also Tremain and Brian were good salesmen, but there is a phony post under my name in the reviews that i did not submit. Very shady. I will have to stick with buying cars in Northwest Indiana.

Brian Johnson was a great help, I am definitely looking forward to working with him again. This is the first time I have been to a dealer and not feel hassled or rushed, thankyou for all your help and making this a great experience for me and my family.

Overall good experience. Jorge the service consultant was very helpful and thorough. Although the repairs were minimal they could have offered or suggested having the headlight bulb replaced rather than just noting it on the invoice. I had to request that my car be brought to the front after I was told by the cashier that someone would bring it to the front. The employee who pulled the car around had terrible customer service, it was as if it was inconvenience.

Excellent customer service. My boyfriend and I had been shopping around for a while for a larger vehicle for our growing family. We went with a Dodge Journey in mind but we received excellent car advice and pricing from David Lupian and ultimately went with a Pacifia, which overall cost more than a Journey. David was very helpful and not pushy or attempting to up sell. He knew our budget and worked within that only. I appreciated him providing excellent customer service.The Pacifica rides excellent, our entire family loves it and we couldn't be happier.

My cousin used to work at this dealership so I went there to buy a 2015 Ford Explorer. Ray was my salesman and he was Excellent!!! He had the vehicle ready to test drive when I got there and answered all my questions. The finance team was Great!!! Tom and Fred got me a good rate and had me in and out. Thanks to the people and South Chicago Dodge. I will definitely recommend them to all my friends and family.

I just purchased a car today! David L was such a great associate!! He worked really hard to make sure i got what i wanted and i am very happy☺️!! Ricardo was also very nice and explained everything thoroughly to me and my boyfriend, this place is great thank you very much south chicago dodge Chrysler jeep !

first off I want to thank everyone that works for south Chicago dodge for helping me out. I had been to several different car dealers and they all wanted a arm and a leg even for a put down payment and a really high monthly rate so this was my last stop before I just found something off craigslist. so I walked in and Mr. Brown asked what kind of car I was looking for. I really had no idea I just knew I wanted something nice and that's what he put me in something nice for a very good price. so I asked him how can I recommend someone to him for a very good business man he told me just write a review. I hope u seen this I kept my word like you kept yours thanks Darnell Brown for all the help.

The WORST experience I've ever had at a car dealer. I went to see a used car they had advertised for 2 weeks on their website and the CarGurus website. I liked the car and told the salesman I would buy it. He sat me down and told me he would be right back. When he came back he said he couldn't sell the car to me because there was still a lien on the title. Because the salesman was repeatedly interrupted during my visit I wasted 2 hours of time at this dealer plus 2 hours driving to the dealer and back home. They play games. Why advertise a car "FOR SALE" if they can't sell it? The car remained advertised afterward and I sent a sarcastic inquiry only to be told it had been sold the day before. I wouldn't waste my time at this miserable dealer. Sadly Google forces me to give them at least one star when they don't deserve any stars.

Horrible communication. Don’t expect to hear back from them unless you are a guaranteed sale. RJ assured me he would get back to me regarding financing no matter what the outcome. Not true. Doesn’t even respond to texts/emails/chat. Extremely dishonest and unprofessional way to do business. Plenty of dealers who are responsive and professional regardless of your financial status/credit score. Find a different dodge dealer if you are looking to buy.

I bought a Buick Lacrosse from here and I absolutely love it. My sales person was Terence Peaks and he did a great job helping me & he is very professional. Overall, he made me feel comfortable while I waited to sign paperwork. The location is clean and friendly. I will be back soon for my next vehicle.