Capitol Auto Credit E Washington Ave, Madison

Do not go to them because my car got totaled in an accident back in 2011, i brought them all the paper that was needed to use my gap insurance but because they did not want to drive to Illinois to take pictures i was not able to use my gap insurance. Now they keep harassing me about payment and today they ran my credit with out my permission. I will be for sure be calling a lawyer on Monday.

They make it seem like you’re getting a great deal. They do quick fixes on some things and then when you drive off the lot they stop working. Went through a divorce and they refused to remove my ex off the title. Super high interest rate even with mediocre credit. Glad I refinanced and am saving over $140 per month. Staff can be really rude, I’ve had duplicate payments pulled and missed credit reporting. The only good thing is they will go to fix the credit reporting and put money back if they take too much.

Awful. Rude. I was in a tough spot when I purchased my vehicle here. I would not suggest anyone do it, no matter how tough a spot you are in. Get a $100 car off Craigslist. You'll save thousands of dollars and not have to deal with a company that is actively looking for any excuse to take their car back. And, make no mistake, it is their car. They are just charging you extremely expensive rent hoping that you can't make payments on an overpriced car because you have no better options. Stay away. Far away. UPDATE: Still the worst. Even when I'm current I'm past due. Their representatives say one thing and do another. I have advised this company that I refuse to deal with them by phone due to past outright verbal abuse from their employees. So, no, as the response from Capitol Auto suggested, I will not be calling your rude and inept staff to yell at me for being current on my payments. If I could take away the lowly one star and replace it with a zero, I would do exactly that.

Predatory lending. After I signed the paperwork for the vehicle. A salesman and someone from the finance team openly admitted that they only pay $2000 dollars per vehicle at the most. Yet my total charge was $11,000. And they continue to do this to so many people. They need to be shut down.

Preys on people who can't get loans from legitimate dealers or banks by selling them vehicles for way over their actual value at very high interest rates. My vehicle required over $2,500 in repairs within the first year and a half after buying it. Also gives you very little grace period for late payments. They'll send the repo truck within a week or so. Bottom line- DO NOT BUY FROM THEM. Don't take my word for it, read all the other one-star reviews and horror stories.

IF YOU ARE DOING BUSINESS WITH CAPITOL AUTO CREDIT, PAY OFF YOUR LOAN AS SOON AS YOU CAN. VERY FRAUDULENT "COMPANY". VERY UNPROFESSIONAL. OBVIOUSLY ILLEGAL SALES GOING ON IN THE BACK WHERE THEY ARE "DETAILING" VEHICLES. APPARENT DRUG DEALS OUT IN THE OPEN IN THE LOT. DO NOT WASTE YOUR MONEY OR CREDIT ON THEM. I AM GLAD THAT WE PAID OUR VEHICLE LOAN OFF AND WILL NEVER GO BACK.

After getting turned down 3 different times at other dealerships due to bad credit, these guys were able to help me. I traded in my truck for $100.00 and put $100 down for a down payment. The vehicle I got is worth $9000.00 but the sticker price was $12995. With interest it'll be a lot more. I purchased the car a month ago and no problems-(knock on wood). Sam the the rep that help me was cool. The price I'm paying i should be driving a foreign. But without these guys I would probably be catching the bus. After a couple of years I should be able to refinance somewhere else.

I just bought my first Avanti from Capital Auto credit Auto sales and it was Experience. this was my first experience buying a car from a dealership and they made it very easy for me. I only came twice to talk to them and everything was set. The first time I came in was to get some information and also figure out if they would work with my credit because I don't the best credit score at the moment. everything went smoothly. the second time I came in, I had all the required documents I needed, and the deal was set as they promised. I am happy they are able to work with me and help me re-build my credit at the same time. thank you Capital Auto Credit!

Since I bought my car 10 days before my birthday last year, I have had nothing but great service with these PPL. Please understand they are normal people trying to give you or someone a chance with bad credit. They are friendly when calling in to make a payment and are quick to answer questions and want to help you in any way. This is my first car loan ever and I have very happy with the service they give me. Not surprised most ppl that take a loan here go under because they either cant afford or don't care about the loan. Be responsible and don't default on the loan, its really not that hard to keep up with payments, it pretty easy. I am almost halfway on my loan and I haven't had one issue with them. Cars cost a of $$ well duh...its suppose to. Thank you Francisco and Cap Auto for helping me obtain my very first car ever!

This place is AWESOME. I had no credit, they gave me a chance, yes the interest is high. After perfectly paying 3 year I have a good credit score. I refinanced the car at a lower interest rate. Thanks to this excellent place for giving people like me a chance.