Capital Management Services L.P. 1/2 S Ogden St, Buffalo

Best job I ever had, and I've had about 6 jobs so far. I started with 2 weeks of paid training at $11 an hour. After training, my pay was bumped up to $15 an hour. Stan was the best boss I have ever had, and the tough supervisors are far from the worst I've had. Most of the other employees are good people to work with, and as long as you maintain a good relationship with everyone you won't have problems. There's a high turnover rate because they don't let you use your phone except on your breaks. You're working with way more sensitive data than you may realize at first, so in my head that's understandable. However, if you're on schedule with what they want you to accomplish for the day, your supervisor will probably let you read a book or do other things at your desk while working. This job is actually kind of fun and rewarding once you disassociate with the social stigma of what you're doing, and they will teach you how to help people in most financial situations. I learned so much about credit cards, different kinds of debt, bankruptcy, and financing. I used what I learned after leaving to use credit cards, bank accounts, and the phone skills I developed for thousands a year in passive income. I know how customer service lines work so well now, that I know exactly what to tell them to get what/where I want on the phone. I have the highest credit score most people have seen for my age, and can get loans approved like nothing. Thanks Stan 👍

I was asked a million questions but when I would ask a question I wouldn’t get straight up answer. Literally in the process of moving so I couldn’t get my info. ALSO the conversation seemed very sketchy and scam like considering my questions weren’t being answered but I was being HOUNDED for my card information. After I explained over a dozen times that all of my stuff is packed up and that I couldn’t get my card, I was then HOUNDED for my online banking information. WHICH I DON’T HAVE!! I recently switched banks and simply haven’t had it set up. I said this multiple times after already stating that I CANT AFFORD FOOD OR A ROOF OVER MY HEAD LET ALONE $300 A MONTH FOR NONSENSE. I told her to contact me within the next couple weeks when things were settled and when I would get a few paychecks in with my new promotion. Just to be hounded even more for my card information. Way to kick someone while they’re down. Literally all’s they had to do was wait. Disgusting that someone’s crying on the phone that they’re homeless, starving, and have $2 to their name and they continue to hound you about information you simply don’t have access too. I wouldn’t give my card info to someone who can’t even provide a call back number, website, or name.

Horrible telemarketing people! I’ve blocked them repeatedly and the still find a way to call, I’m now taking out a warrant with the sheriffs department!

I thought I was being scammed when contacted by this company. Stacie would not tell me who they were or give reason as to why they were trying to collect my personal information. When I firmly asked for an answer as to why they were asking for my information, they hung up on me.

I've been with the company for almost 5 year's, in various positions. Great place to work ! Always room to advance. Great owners and management !

This is a great place to work, CMS truly puts their employees first and treat them like family. Careers are made here, lots of upward mobility for those who are committed. I highly recommend them as an employer.

This company is absolutely awful. I was receiving calls which was a wrong number. The agent I connected with wanted to argue with me. He was as far as to call me a lair stating "you know you are lying on a recorded line" just because I hit (1) to speak with a agent and threated to contact reference of the person they were trying to contact. I don't need to know or want to know someone else's business. But for an agent to flat out call someone a liar is insane. It was extremely poor customer service. I was a debt collector for 15yrs and I've never experienced someone so rude and unprofessional.

Ashley and Mike are liars. They refused to send me validation of debt. They lied and said they called me and sent me letters. Rude. Was hung up on twice. Said I owed a pay day loan. I reminded them they are illegal in NY. Asked for the name of their company. She refused. He gave it to me. Terrible people. I ain't thru yet. Trust me.

You answer their phone call and it says they have a legal document to send you. I told them to send it, they get rude and hang up? Then continue to call you 20 times a day. This company is unprofessional!! The information they have is wrong and they act like your lying and again hang up 😂 this place is a joke. SCAM!!!!

Like I STATED She Is Out Of The Country, I’m not your personal secretary call back like I said in March now record that Ms. Rude, The phone is a company phone and if she not here she not here LIKE I STATED

Capital Management Services is a great place to work. From other collectors to the management everyone is there to help you succeed. Plenty of opportunities to grow within the company. I have been with cms for over 18 years. I have seen firsthand how much of a family we are, and I encourage anyone to just give it a chance. “This is the last Job you’ll want or need “.