Cadence Bank - Folks Folly Branch S Mendenhall Rd, Memphis

Everyone is very friendly and polite And they know you by your name. Dalesia Williams and her team does a wonderful job.

Dalesia Williams is a pro at her job. She can help any business owner grow and I don’t believe there is any question she can’t answer about commercial banking and lending. I recommend her to everyone I know who owns a business or wants to start one!

All of my friends who work at this branch are 10/10 people. They always go the extra mile to assist in every way in my banking needs and have become cherished friends along the way! I love that I always know who I’m dealing with when I bank with Cadence!

Awful! !!!!!!! Do not use cadence bank. This branch does thr best and is a good branch. That's the only good thing I can say. 1. Your online app will glitch making you think thr are charges that are fraud. You then will go get your money out or transfer it and then they will charge you a nonsuficent fund fee even though you opted out. You will then have to spend all your time dealing with just complete bull. Do not use cadence bank. They also charge you crazy atm fees and they only have three atms they will say thr are free atms but they still charge you 2.50 at the so called free allpoint atms. I would have left a year ago but the people at this branch are great but it doesn't matter how nice they are cadence will screw you over if not purposely thr app will screw you up. Absolute nightmare!!! What's even more wild is the explanation they had was our app has ghosts. I swear to god and Jesus Christ they actually acted like it was my fault and then when blame came back on them they said its out of our hands its the ghosts. Swear to god . So I was like your telling me when yall mess up you can blame it on ghosts? I was like well dang I guess when I fail one of my customers ill tell them its ghosts. I mean seriously this is a bank. I can't get away with telling people I messed their yard up because of a ghost. I mean im speachles

I have worked Dalesia Williams and her team on several business banking matters. Mrs. Williams helped my clients to set up their accounts, she provided them with an abundance of education about their business banking needs, and she has continually followed up with them.

I have done business with Dalesia in the past, and I highly recommend her to anyone looking into any type of business purchases or banking. She was very thorough and detailed, and answered all my questions. I refer her to all my colleagues, and really like working with her! Highly recommend

I began using these people because they were located in the same building my office was in. I got great service but their bank merged and the new people were quite professional but cold and always looked hard for a reason to tell you NO. I called a Secret Service agent friend and asked him where the polite people had gone. He said I could find them on Mendenhall Rd. I have used them for 15 years and I have never been disappointed.