Brightway Insurance, The Phan Agency Custer Pkwy, Richardson

Thy and Nguyen are sweetest and always try their best to find a policy that best fit our needs. Our auto and home insurance has never been cheaper! They were very easy to work with, definitely would recommend to anyone that is looking for the best deals!

Thy is an extremely kind, patient, and most of all, intelligent individual. I had the good fortunate of working with her to bundle my home and auto insurance, and she was always available with help no matter the question I had. When she and I talked over the phone while going over the different policies, she explained everything in a kind and efficient manner, always giving me accurate and timely information. She really knows the insurance business and was able to find me a policy where I pay $60 less per month for my car insurance than I did before. I can’t say enough good things about it. Anyone needing help to update their insurance policies should go to her first and foremost.

Recently bought a new specialty car and after shopping around, Thy at Brightway was able to provide me a great quote! Not only was it the most cost friendly, but also provided additional coverage over competitors. Her responsiveness was greatly appreciated, helping me all the way from initial quotes to sending me my insurance card in a matter of an afternoon via phone and email. A very easy and pleasant process! I anticipate this level of customer service would bleed over to their claims handling as well, though I can't comment on that at this time. I would highly recommend the Phan Agency for all your insurance needs. Thy worked hard to provide me with the best quote (pricing and coverage), and was very professional and pleasant to work with.

My previous insurance company kept rising the prices, so I was very pleased when Brightway offered the same coverage for less. All the staff were very patient and helpful while answering all of my questions. I'd also like to commend them for their easy to navigate website with great design.

Brightway insurance is extremely helpful to their clients. A friend of mine was paying so much for her policy due to the 4 young drivers on her policy. Thy made everything so much easier for her by explaining the coverages in a simplified way. My friend is currently really content with her new policy and told me more than many times that she will be staying with Brightway, The Phan Agency. My policy expires in August and I will be definitely switching over.

Thy was absolutely a pleasure to work with. She was able to help me secure a home insurance plan that was cheaper than anything else I could find on the market myself. I highly recommend going to this establishment for any of your insurance needs!

Thy was awesome! She really made an effort to find the best and most affordable plan for my needs and did it in no time at all. I was good to go within one phone call and I had all the paperwork I needed in my inbox within the hour. Super duper easy. You will not be disappointed with such a friendly and helpful agency.

My agent Patrick Tran at Brightway Insurance helped me switched over to Nationwide for home/auto and save me more than 1k+ on premium. I was a strong believer that Allstate was the cheapest insurance companies out there for 10+ years. At every renewals he would review my policies again to make sure the current company is still the cheapest out there.

Patrick Tran was amazing! He helped my family cut our home insurance in half from our previous insurance. Words can't explain how satisfied I am with this process. He was very informative and made sure I got the best bundle for home and auto. Contact Patrick Tran, you will not be disappointed.

Loyal customer here since Brightway’s opening day. The customer service is exceptional, and the product choices available are great. Highly recommend Thy Phan for any and all of your insurance needs!