Bridgewater Credit Union, A Division of Merrimack Valley Credit Union Main St, Bridgewater
+1 800-356-0067
https://www.mvcu.com/
75 Main St, Bridgewater, MA 02324, United States
Bridgewater Credit Union, A Division of Merrimack Valley Credit Union Reviews
C
I don't do banking with this institution but I've had a car loan for over 2 years. I had a problem with processing my loan pmt thru my own bill pay account with my bank. I spoke with Edelyn in customer service and explained my situation. I've never been late on my loan and wanted to pay over the phone. I had never asked before but I asked for a waiver on the phone charged and she said she could. So happy for the great customer service and understanding!!! Thank you as I'm also on a fixed income and can't afford any additional fees. God Bless...
D
When I joined in 2013 Bank was Great. Since they merged with Merrimack communication has gone downhill. I paid a loan off and was never told to close the checking account or they would start drawing inactivity fees until account was empty. I hope they just closed it and aren't planning on sending me a bill. Also they dropped the ball on my being able to refinance big time witch cost me thousands in extra interest.
David, we'd like to try to help you-- please contact us at 800-356-0067 and we will look into your account details. We're sorry to hear about your frustrating experience.
D
I've never dealt with such a "HORRIBLE" banking on-line program. I am unable to gain access to my account without having to request a special password which is sent to my phone and then entering it into the banking website twice. This is ridiculous. The customer service reps are great but it takes so long just to obtain my balance or pay a bill that I am researching other banks. Just too much of a hassle!
Donna, we're sorry to hear about your frustration. You can fill out our form at https://www.mvcu.com/contact-form and one of our representatives will reach out to you. Thank you for being a member.
J
Called to resolved some issues with my card keep declined. Call center Jamie was rude she has no patience 😡 and hang up on me. I'm so disappointed since I never had any issues with them before. They need to do better. That call center thing now is going to kill the customer service. I wish I could give no 🌟
Hi Jean, we are sorry that you had this experience. It appears your call may have been accidently disconnected. We take complaints very seriously and we encourage you to give us a call at 800- 897-0343 so we can discuss this further and resolve the question about your card. Thank you.
D
Site is frequently down! Unable to access my account or pay bills...very frustrating
We apologize for any inconvenience. If you need help accessing your accounts, please reach out to our support team at 800-356-0067 and we'll do our best to help you.
T
I have bn a Customer For 2 n a half years. Had a car loan that i just recently paid off 2 n half years early. The customer service is great & they always treated me with kindness & respect. They have always bn so helpful with anything i needed. I recommend them to anyone for any banking & loan needs.
O
Absolutely the worst banking experience I’ve had. I closed my account due to poor customer service and at the time of closing I clarified there were no pending payments, and obtained confirmation my account was closed. Weeks later I’m notified my savings account is over drafted... and I owe them a small amount. Horrible horrible practices, you don’t screw around with peoples money, but here they don’t seem to care.
Sorry to hear about your experience-- that's certainly not our norm. If you'd like to share more details, we'd welcome a call at 800-356-0067 (ask for a manager) and we will see if there's anything we can do to help.
D
This credit union was great when I first joined. Lately, the credit union really seems to have become worse in terms of customer service ever since the merger with Merrimack Valley. Especially on the phone. The wait times are longer and no one seems to be able to answer a question unless I walk into the branch. It's a catch 22 for me since I moved away from Bridgewater. The branch employees are great and helpful but if you need to rely on phone customer service; good luck.
We are sincerely sorry to hear about your frustration and we thank you for bringing this to our attention. If you prefer not to visit a branch in person, you can also have email or instant message conversations with our staff here: https://www.mvcu.com/contact-us. Please ask for the supervisor the next time you call and we will do our best to help you. Thank you for being a member!
B
It’s a very nice office with very good staff. Never had a bad problem with my accounts.
We are so happy that you are satisfied with your experience at BCU! Thank you for your review!
B
Always courteous, timely, and professional. Their services are well priced or sometimes free (i.e. Notary)!
Nearby Loan Stores in Bridgewater
- Installment Loans
- Personal Loans
FAQs
1. How Can I Get a Connection With Bridgewater Credit Union, A Division of Merrimack Valley Credit Union?
You can dial this phone number +1 800-356-0067. Or you can search for their website and submit your loan request online.3. How to Apply for a Loan at Bridgewater Credit Union, A Division of Merrimack Valley Credit Union?
You can search for their website and submit your loan request online. If you are looking for payday advance loans, you can turn to iPaydayLoans for more details.5. What Can I Do if I Fail to Pay Off My Loan?
You can communicate with your lender if you are likely to fall behind on the monthly payments. Different lenders have different solutions to late payment. Please always check the terms before signing the loan agreement.
2. Where Is Bridgewater Credit Union, A Division of Merrimack Valley Credit Union? How Can I Get There?
Bridgewater Credit Union, A Division of Merrimack Valley Credit Union is located at 75 Main St, Bridgewater, MA 02324, United States. You may refer to the map and locate the easiest way to access it.4. Is Bridgewater Credit Union, A Division of Merrimack Valley Credit Union an Agency or a Lender?
Bridgewater Credit Union, A Division of Merrimack Valley Credit Union is a Credit union. To make things easier, iPaydayLoans allows you to access a large pool of honest lenders over the internet. You can turn to our site to secure a small personal loan with no credit check.6. Does Bridgewater Credit Union, A Division of Merrimack Valley Credit Union Offer Loans With Bad Credit?
Yes, but if you want to higher your chances of getting a bad credit loan, you can turn to our broker service! Just turn to our online service to get a long term installment loan even with your low credit scores.