Blackhawk Bank Clayton Cir, Roscoe

Anytime I have had to deal with this bank, whether it be opening an account for me, my children, the drive through or a inquiry over the phone I have had nothing but wonderful experiences! (the branch next to Meijer there was a very rude, unfriendly teller but that was just once. I've only been to that branch that one time because of her. You shouldn't work with the public if you're going to be a crotchety grouch) I have however been to several other branches, Roscoe mostly, and the customer service was superb!

No matter what I've tried to do with this bank, it hasn't come without a hassle. No one there seems to want to do their job.

Nothing but bad experiences with this bank, I’d advise anyone thinking about doing business here go elsewhere

Im shutting my account down. Ever since this past year this bank has gone to crap because of the rude people they got working there. The old staff is what kept me banking there to begin with. They are rude, they give 60$ nsf fees which is double of what chase, first national, and advia have for their nsf fees. You go in there 3 to 4 times a week and yet they STILL incovenienence you to take out your ID, even though they greet you by your name and know who you are. And their drive through takes forever. Cant wait to shut down my account

Very poor excuse of not doing a banking transfer on the 1st of March. Was told " because it a leap year transfers will run late"! NEVER HEARD SUCH BS! Now because of poor service, not transferring on March 1st, I will make Blackhawk Bank pay for all NSF CHARGES OF $300!

Just stopped to use an ATM and $4 fee is outrageous. After that shakedown for money I can't imagine what kind of fees and things you'll put up with having business there.

Their personal banker lacks communication. After 3 weeks of going back and forth about a loan I decided to just go elsewhere and got the loan approved and money the same day. I’ve had good experiences in the past at the Beloit location but have yet to have any positive feedback about this Roscoe location. I now know to go elsewhere. Thanks

We recently bought a home with Blackhawk and worked with Mike Hughes at the Roscoe location. He is so kind and made the experience easy for us. He gave great advice and always got to us in a timely matter. Thanks for all you did for us Mike!!!!

Each time ive gone into their branch i was treated nicely but their chexsystem is flawes and has made me run around and call 5 different numbers to even get some help and at the end of the day i had to go to different bank.

Couldn't be happier with the experience I had at the Roscoe location.