Best Reward Federal Credit Union (Brook Park Branch) Smith Rd, Brook Park
+1 216-367-8000
https://www.bestrewardfcu.coop/
5681 Smith Rd, Brook Park, OH 44142, United States
Services
- ATM
- Drive Up
- Night Drop
Best Reward Federal Credit Union (Brook Park Branch) Reviews
J
I recently wanted to open a new account. When I went up there , I filled out an application, and gave them $5 to open the account. The workers told me I would be contacted in the near future if I was approved. About a week went by, I heard nothing at all. When I called their location, they were kind of rude, said everything was taken care of when I was up there previously. Well clearly it wasn’t. I didn’t know if an account was opened, or if it was, what my account number was, or if I was getting a debit card, if I had online access , or anything at all. The fact that this credit union was being dishonest before I even started doing business with them, makes me not want to keep the account that I still have no information on at all.
Jakob, thank you for taking the time to leave this feedback. We are very sorry to hear about your experience opening an account at Best Reward. We do want to hear more about your experience so we can identify what happened and determine what we can do differently in the future. At your convenience, please contact Judi at (440) 232-9540. Judi has all the details of your account and is expecting your call.
C
Worst bank ever. Withdrawal limits are unbelievably low and you have to wait a full 24hrs in order to withdrawal again. Apparently there is a 2yr expiration date on ATM cards (not explained upon signing up) and a restriction is placed on your account until the new card is snail mailed and activated. Nothing can be achieved online so if you so happen to be out of state and need funds and/or action to your account be prepared every time to have to mail in the appropriate paperwork without a prestamped envelope. Moving my funds to a different bank asap
Thank you for taking the time to share your experience. Daily withdrawl limits are put in place to protect our members in the event of theft or fraud. Should you ever need a higher amount for a trip or other instance just let us know ahead of time so we can work with you and make a note on your account. Currently our Debit Cards do expire every 2 years, however we mail members replacement cards well before the expiration date and don't place restrictions on the card in use during this time. We would like to hear more about your specific experience so we can address your concerns and serve you better. We invite you to call (440) 232-9540 at your convenience.
S
Called and got two different people that answered the phone. Both very rude. I had a simple question and the arrogance from them both was not acceptable. Hopefully a branch manager will review this comment and take care of this. Makes me think twice About where I should keep my money.
Sally, thank you for taking the time to comment on your recent experience. We would like to hear more details surrounding your interactions with Best Reward so we can properly address your concerns. At your earliest convenience, please contact Judi at 440-232-9540. She is looking forward to speaking with you.
T
There constantly loosing my money ive had to complain many times. There not nice people and they dont protect ur money
T
Always rude. Every single time that I’ve been here they are all always rude. If you don’t like your job get another one. I’ve been coming here for years and the customer service is always poor. Won’t be back.
Tee, thank you for taking the time to share your feedback. We are very sorry to hear about your experience and want to hear more so we can address the issue. At your convenience, please contact Judi at (440) 232-9540. She is expecting your call and looks forward to speaking with you.
R
love the credit union. convenient hours for a 3rd shiftier opening early on Fridays. Friendly personal for a bank. Don't like the $3000 a day limit withdraw have to plan ahead if needing a bigger withdraw.
Thank you for being a valued member of Best Reward Credit Union. While we do have daily limits in place on withdraws, point of sale, and person to person transfers, these limits are for your protection. Should you ever need a higher amount just get in touch with your local branch and we will be happy to work with you.
C
Terrible customer service, I want to leave & go to another bank
Chuck, thank you for taking the time to share your feedback. We are very sorry to hear about your experience and want to hear more so we can identify what happened and determine what we can do differently in the future. At your convenience, please contact Judi at (440) 232-9540. She is expecting your call and looks forward to speaking with you.
S
Great customer service.I really like the Christmas Club it offers. Makes it so nice and easy to save money for Christmas.
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FAQs
1. How Can I Contact Best Reward Federal Credit Union (Brook Park Branch)?
You can call them at this phone number +1 216-367-8000. Or you can visit their website and fill in the request form online.3. What Services Can I Find In Best Reward Federal Credit Union (Brook Park Branch)?
Best Reward Federal Credit Union (Brook Park Branch) offers you a long list of services which include: '- ATM
- Drive-Up
- Night Drop
5. Is Best Reward Federal Credit Union (Brook Park Branch) an Agency or a Lender?
Best Reward Federal Credit Union (Brook Park Branch) is a Federal credit union. To make things easier, iPaydayLoans serves to get you connected with a wide range of reputed lenders over the internet. You can get a fast personal loan here with no credit check.
2. What Is the Location Of Best Reward Federal Credit Union (Brook Park Branch)? How Can I Get There?
Best Reward Federal Credit Union (Brook Park Branch) is located at 5681 Smith Rd, Brook Park, OH 44142, United States. You may refer to the map and locate the easiest way to access it.4. How to Get a Loan at Best Reward Federal Credit Union (Brook Park Branch)?
You can visit their website and fill in the request form online. If you are looking for small payday loans over the internet, you can visit iPaydayLoans website for more details.6. What Should I Do if I Can Not Repay My Loan?
Kindly communicate with your lender if you have difficulty making the payments. Different lenders have different solutions to late payment. It is advisable to read carefully before signing the loan agreement.7. Does Best Reward Federal Credit Union (Brook Park Branch) Offer Loans for Bad Credit?
Yes, but if you want to higher your chances of getting a bad credit loan, iPaydayLoans is here to help! Just visit our website to get an online installment loan even with bad credit.