Bank of America (with Drive-thru ATM) Tamiami Trl, North Port

Worse bank hands down, understaffed is a understatement and people have to wait out side sometimes because they get backed up. You are better off going to another location and driver further to get what you need done because it will probably save you time and frustration. The staff member walking the floor was kind but the teller was a bit rude but she was probably having a bad day since there were soo many people complaining on the wait. ATM also has issues with making deposits from time to time.

After holding out for 17 years with the Bank of America I finally closed my accounts today. I feel a weight lifted from my shoulders. Never again will I need to wait for ages in line whilst the one teller on duty mismanages her customers. Never again will I have to argue to get what's rightfully mine. Sadly, they even made closing my accounts hard work today. After waiting in line (as per norm) for over 40 minutes I managed to withdraw my current balance, but they could not close my account in the branch. Their advice was to call up the number of the customer services by phone. WHY oh WHY can't they manage to complete simple exercises like this whilst I am physically there in the branch. I changed my main account to BB&T (now Truist) a couple of years back and I have received absolutely wonderful service from them (Thank you Mrs. Quigley). Please Bank of America - Take some lessons from your competitors before you chase everyone away.

Stood in line for 45 mins to cash a check. No customer service at all. 1 person behind the counter. 2 people sitting in offices.

Bank of America has been and keeps going downhill in customer service. I tried calling the branch. I had to go through a ppone tree before being asked if I wanted to speak with someone at the branch. Nothing makes your feel valued as having to talk to a computer. I pushed 4 to speak with a representative to have the phone ring and ring and not answer and then have a computer tell me that everyone is busy and hang up. I tried three more time with the same result. BoA, hire some more people and treat customers like your business depends on them. It does.

I would give them 0 stars if I could They wouldn’t help me do a wire transfer because my licensed says temporary but it does not expire until October, then try to get a certified check which I was also denied, then I proceed to close my account and I was told I couldn’t do either!! What am I supposed to do? Leave them all my money Anywhere I go I use my Florida license but maybe because I am Hispanic I am treated differently who knows but I am not coming back to this location or any of this bank locations after I take my money elsewhere

Straight up lie to your face. Gives a print out of when money will be available and then just changes it. No explanation. No concern. Hard working regular people DO NOT matter one bit.

Went in with a customers check written on their BoA account. They have 1 person working so the line was literally out the door. 30 minutes later I finally get to the teller and am told I can not cash the check because it is too large however for $25 they will convert it to a cashiers check. 20 minutes later I am told there is some problem with the check they can't disclose and they will not be giving me the cashiers check and I have to deposit it in my bank. They insisted the check was good, they just couldn't accept it and wouldn't tell me why. Really? IT"S DRAWN ON THEIR OWN BANK!!!! I can only say I am glad this is not my bank anymore and if you are here doing research my best advice is FIND A BETTER BANK. I am aware I will receive a stock reply about how disappointed they are that I had a bad experience. How about you just fix the experience instead of receiving literally 9 out of 10 1 star reviews?

Today I visited the bank and was very pleased with the service, quickly and professionally, despite the huge workload and lack of staff, thanks to the manager. They do their best to do their job well!

Time to relax some of your restrictions and let people in the bank. Long lines outside, long line once inside. How about more than one teller and a drive thru teller. Ridiculous!!!

Was next in line and was referred to atm which wasn’t working only one teller working lost my place in line.forty minutes wasted and unable to complete my transaction. Peter Rugg

I needed to make a large deposit (40 checks) but was refused service at this location because my disability prevents me from wearing a mask. The outside deposit box was closed for some unknown reason, otherwise I would have used that. The branch manager Judith had me trespassed off of the property. I spoke to 2 regional managers to try to resolve this problem. Both regional managers upheld the trespass request. Another 1 star review... shocker!