Bank of America (with Drive-thru ATM) S U.s. Hwy, Port St. Lucie

received a thank you letter for being a 44 year loyal customer (what a joke) over the years I have had business accounts and personal accounts. Just moved my business a account to a local bank. Reason: I need to speak to a floor person the wait was almost 2 hours. I was told to make an appointment, went online for appointment their was a 21 day wait to speak with a branch person.. That did it for me. Goodby BOA PS. It's not only the branch it is the overall corporate bank management.

Not happy with the service here, greeter was rude, short with people, have to make an appointment for quick service. Worst service ever. Moving my money to a great bank with excellent customer service. Dont bank here. There are so many to choose from. DONT BANK AT BOA run. They dont care about their customers, forget it if you need service, simple service you need an appointment.

Very slow service, I waited 45 minutes in line standing, now seniors double my age feel bad for them, they have to wait standing so much at their age. Bank has people walking around talking what do you need Sir & still no help after that. That's right bank representative keep on walking. Very poor lousy service. Bank running with 1 teller at the window, but 2-3 people walking around doing nothing on the other side.

Very unhappy with my experience at this bank. Went to get a auto loan and the people were not helpful at all. Went to a different bank that was much more helpful than they were.

Worst experience of my life this bank constantly treats me and all of its customers like garbage between the online appointment making and all appointments being 2 weeks away from anything we need this is a joke they do nothing to help the people I’m a father of three that’s in desperate need of a temporary debit card and I’ve waited and hour and been told I’ll most likely be waiting another hour I have bills to pay but since I didn’t book an appointment a month in advance I don’t deserve Service it’s absolutely unacceptable nobody plans on losing their debit card and if they do they should be able to get a new one same day it’s absolutely disgraceful and the employees here couldn’t care less especially the manager they treat us customers as if they are superior to us and it’s disgusting I’m closing my account and want nothing to do with them

Avoid this bank at all cost, I have had them for 13 years and have always had an account balance in the thousands, so I went to apply for the starter credit card they offered me, I didn't even ask for, they asked me. Then they act like it's all good and there is no way I'm not getting approved. Sure enough a few days later I get a letter in the mail saying I've been denied. Lol. What a joke, how do you not trust someone who has been banking with you for 13 years. Needless to say, I will be looking for a new bank.

Im not sure if it's just this location or all locations but they have closed down the drive thur. Doing so is such a big inconvenience for me, especially today! I just needed to cash a check! I don't mind going inside but on days like today when it's a very bad thunderstorm out and I have my baby with me! Not helpful. I am very upset, we both got soaking wet just to go in and cash a check! I was literally inside the bank for less than 10 mins. I asked the teller why the drive thur was closed and her reply was they needed more help inside for customers! I was the only customer in there! And everytime I have been in there I'm also the only customer! I just think it's really ridiculous for you to close your drive thur!

Between BOA closing the drive thru at this location and also completely closing their location down the road at US1 & Prima Vista, it's time to change banks. Being a member of BOA is no longer convenient for my business banking needs.

No customer service! Must have an appointment, rude greeter, just ridiculous, don't worry I will be taking my business elsewhere. Make an appointment for a quick service 2 hours later. This is so very inconvenient.

Wanted to take out a car loan Branch in East Port Plaza closed The bank on Veterans Parkway lines around the building Customer service non existant Time for a new bank