Bank of America Financial Center Centre St, Malden
+1 781-324-7833
https://locators.bankofamerica.com/ma/malden/financial-centers-malden-14576.html
151 Centre St, Malden, MA 02148, United States
Services
- ATM Services Available
- Accepts Appointments
- Cash Non Customer Checks
- Centralized Small Business Banker
- Commercial Deposits Accepted
- Glass Barrier At Customer Service Desk
- Night Deposit Accepted
- Open Saturdays
Bank of America Financial Center Reviews
C
I've been trying for several days to make an appointment online for face-to-face service at this bank branch and I can't. Today, June 3rd, I came to the bank and I couldn't get an appointment. I stayed in the checkout line for more than 40 minutes and I wasn't answered, I couldn't speak to the manager because I didn't have an appointment. I have had a bank account at bank of america for over 8 years and I notice that in the last two years the quality of service has been very poor. I recommend this bank 1/10.
Hi Carlos, we know your time is valuable and apologize for your experience. We'll certainly be sharing your feedback with our leadership team. If you have any questions or an account related concern, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris
i
Always only one teller and customer has to wait inline in a small area for more than half an hour or more!!!
Hi. We are sorry that we did not meet your expectations and know that your time is valuable. We will share your feedback with our leadership team. We appreciate you coming in and depending the reason for your visit you may be able to save time in the future by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have any questions or an account related concern we can help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan
D
They slow at the teller the line can be at stop and shop an there will still be one teller taking there sweet time
Hi Dee, we know your time is valuable and apologize for your experience. We'll certainly be sharing your feedback with our leadership team. If you have any questions or an account related concern, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris
D
I stopped by on a Monday at 9:30 am, hoping to quickly take care of an issue, but gave up when I saw the very long line inside :-/
Hi Doron. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. You may be able to save time by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. ^ines
r
Worst bank branch around. They are consistently understaffed and clearly don't care about the customer. Update- I try this branch repeatedly, and consistently they are not staffed and have a crazy long line. Yet the same bank in other less diverse communities if over staffed with no lines. You can figure it out. Update Jan 2022- Gave it one more shot. This branch should be shut down. A lunatic working there screamed at me for not standing on the red box for social distancing....while they stood a few feet from customers they were helping. Long lines, diverse population, understaffed. Connect the dots.
Hi. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^teresa
J
Might be the worst branch in MA. If you need a teller for your transaction better carve out 45 mins to an hour out of your day. There is ALWAYS a line. There could be 30 people waiting and they won’t have more than 2 tellers working. Not to mention they’ll have someone asking people waiting in line if they need help and proceed to help them with absolutely nothing. I dread coming here
Hi Jonathan. We know your time is valuable and apologize for the extended wait time. We appreciate your feedback, as we’re always looking for ways to improve our clients’ experience. Please visit https://t.co/41WYUmHvxx to locate an alternate financial center near you. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^marty
E
Every time I come to this branch they only have one teller, and a line of more than 10 people waiting, sometimes the lines goes outside the branch, this is insane, doesn’t this branch have a manager ? That notices how busy it is ??? And report to the regional manager to possibly hire more people ??? At this particular moment I am here at the line and the teller has been with the same customer for 20 minutes now, and the line keeps growing. Please do yourself a favor and don’t come to this branch if you don’t want to have a bad day.
Hi Elton. We are sorry that we did not meet your expectations and know that your time is valuable. We will share your feedback with our leadership team. We appreciate you coming in and depending the reason for your visit you may be able to save time in the future by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have any questions or an account related concern we can help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan
N
Extremely inefficient, have to wait over an hour for teller when there were only few customers. Definitely switching bank.
Hi Noah. We’d like to keep you as a client. and find out more about your experience. Please connect with us on our servicing platforms on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan
M
The line at this branch is always very long. From my experience there's always only one teller servicing a line of clients that usually starts outside of the bank. The minimum wait time is at least 30 minutes before you're serviced by a teller. Unfortunately, there are some services that require teller assistance. I'll continue to use mobile banking as much as possible. I hope management address this ongoing problem.
Hi, Marie. We are sorry that we did not meet your expectations. We appreciate you coming in and you may be able to save time in the future by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have any questions or an account related concern we can help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph
J
They have plenty of people to manage the teller line. You can watch then come in and out of the back room. Still there is only one teller. Idk if it's management being lazy or what but it's a problem and needs to be figured out. Also no I needed to wait in the teller line the atm or the app would not have been able to do what I needed.oh and they let someone cut infront of the whole line (by they I mean management not the teller).
Good morning Joshua. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^michael
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FAQs
1. What Is the Phone Number of Bank of America Financial Center?
You can call Bank of America Financial Center via +1 781-324-7833. You can access our online loan marketplace to submit your loan request as well.3. What Type Of Loans Can I Get From Bank of America Financial Center?
Bank of America Financial Center offers various loan services: '- ATM Services Available
- Accepts appointments
- Cash Non Customer Checks
- Centralized Small Business Banker
- Commercial Deposits Accepted
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Bank of America Financial Center is a Bank that accepts all kinds of loan requests including online installment loan services. In addition, iPaydayLoans, as an online loan service platform, can connect you with our online partner lenders to get easy and fast online loans.
2. What Is the Address of Bank of America Financial Center?
Bank of America Financial Center is located at 151 Centre St, Malden, MA 02148, United States. You can look for their store address on the map software and pay them a visit right now.4. How Can I Obtain A Loan At Bank of America Financial Center?
You can fill in our easy-to-use online form on their website. If you need addition financial assistance, you can always check our website to see what's available for you.6. What Will Happen If I Am Not Able To Repay My Loan?
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